EDD showing 'disqualification' after eligibility interview - what does this mean?
I had my eligibility interview with EDD last Tuesday and was feeling pretty confident about it. Just checked my UI Online account today and noticed something weird - the weeks I certified now show 'disqualification' status! It also says to check back after 5/07 to certify for more weeks. I'm totally freaking out right now. Does this automatically mean I'm disqualified from benefits? Why would it say to check back to certify if I'm disqualified? Anyone dealt with this before or know what's going on? I really need these benefits and thought the interview went fine. I answered everything honestly!
18 comments
Raúl Mora
Yes, unfortunately "disqualification" means exactly what it sounds like - EDD determined you're not eligible for benefits for those weeks. You should be getting a notice in the mail explaining why you were disqualified (could be something about your availability for work, voluntary quit, insufficient earnings, etc.). The system still tells you to check back to certify because technically you can still certify for future weeks, but unless you appeal and win, those will probably also be disqualified for the same reason.
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Arjun Kurti
•Oh no! That's terrible news. How long do I have to appeal this? And do I still need to keep certifying even though they're saying I'm disqualified?
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Margot Quinn
same thing happened to me in February!! the letter took almost 2 weeks to arrive explaining why they disqualified me. keep certifying anyway while u appeal
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Arjun Kurti
•Thanks for sharing your experience. Can I ask what reason they gave for your disqualification? I'm trying to prepare myself for what might be coming.
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Raúl Mora
Yes, absolutely keep certifying even while disqualified. You have 30 days from the mail date on the disqualification notice to file an appeal. The appeal process is actually pretty straightforward - there's a form on the back of your disqualification notice that you fill out and mail back explaining why you think the decision is wrong. However, be prepared - the appeal hearing might take 6-8 weeks to get scheduled.
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Arjun Kurti
•I appreciate the info! 6-8 weeks is a long time to wait though... I have bills coming up soon that I was counting on this unemployment money for. Is there any way to speed up the process?
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Evelyn Kim
Former EDD employee here. The disqualification could be for a variety of reasons. Most common after interviews: 1) they determined you quit without good cause, 2) you were fired for misconduct, 3) you're not available for work, or 4) there was an issue with your identity verification or work authorization. My advice: don't panic until you get the letter explaining why. Sometimes it's a simple misunderstanding that can be cleared up easily on appeal. And absolutely keep certifying for your weeks as normal - if you win your appeal, they'll pay all those weeks retroactively.
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Margot Quinn
•the letters take FOREVER to arrive tho. my uncle waited 3 weeks to get his!!!!
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Diego Fisher
I've been trying to call EDD to ask about my disqualification for TWO WEEKS because I never received any letter. Impossible to get through! Finally tried Claimyr.com after someone here recommended it - they got me connected to an EDD agent in about 20 minutes. Best $20 I've spent! The agent explained exactly why I was disqualified and what evidence I needed for my appeal. Check out their video demo if you want to see how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km
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Henrietta Beasley
•Calling is way better than waiting for the letter. They can actually tell you exactly what the issue is and sometimes even fix it right there if it was a mistake! +1 for not waiting around.
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Lincoln Ramiro
KEEP CERTIFYING!!!!! I got disqualified after my interview because they claimed I was "not available for work" (total BS, I was available). I appealed, won my case after 2 months, and got BACKPAY for all those weeks I kept certifying even while disqualified. If I hadn't kept certifying, I wouldn't have gotten that money!
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Arjun Kurti
•That's really good to know! I'll definitely keep certifying. Can I ask what evidence you provided to win your appeal? I'm starting to worry about what evidence I might need.
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Faith Kingston
i got disqualified last year and it turned out they confused my interview answers... i said i COULD work weekends but PREFERRED weekdays and they marked me as "restricted availability" which isnt allowed. when i appealed i just explained that i was willing to work ANY day and got approved. sometimes they just misunderstand what you say in the interview
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Evelyn Kim
To directly answer your original question - the system telling you to check back after 5/07 to certify is just the automated message everyone gets. It has nothing to do with your disqualification status. The system is basically saying "your next certification period opens on 5/07" regardless of whether you're currently disqualified or not. As others have said, get in touch with EDD directly to understand the exact reason for disqualification rather than waiting for the letter. The appeals process has a strict deadline, so you don't want to waste time.
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Arjun Kurti
•Thank you for explaining that! I was confused why it would tell me to certify more if I'm disqualified. I'll try calling them tomorrow to get more information.
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Henrietta Beasley
did you have ANY hesitation in your answers during interview? I got disqualified because I paused for too long when they asked if I was looking for work and they interpreted that as me not being "ready and willing" to work. So stupid!
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Arjun Kurti
Update: I FINALLY got through to EDD this morning after trying for hours! The agent said I was disqualified because during my interview I mentioned I was taking an online course, and they determined this meant I wasn't "available for full-time work." But the course is completely flexible and doesn't prevent me from working at all! The agent said I should definitely appeal and bring evidence that the course has flexible hours. Just wanted to update everyone in case it helps someone else!
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Evelyn Kim
•That's a very common misunderstanding with EDD! For your appeal, make sure to bring documentation showing that the course has flexible hours/scheduling and a written statement explaining how you can still accept full-time work while taking the course. Good luck with your appeal!
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