I work in IT and had to help my brother with this exact issue. The CUIAB site has SSL certificate issues with some browsers. Try using your phone instead of computer. For some reason the mobile version works better. Also check your account activation email - sometimes the initial login link needs to be clicked before you can use your credentials (even after password resets).

I'm so glad to see this got resolved! @Emma Davis your experience highlights a really common issue with government websites - they often have compatibility problems with desktop browsers but work fine on mobile. For anyone else reading this thread who might face similar issues, here's a quick checklist: 1. Try mobile first (as @CosmicCrusader suggested) 2. Check spam folder for activation emails 3. Create simple usernames without special characters 4. Clear cache/cookies completely 5. Try different browsers 6. Use the email backup option if all else fails It's frustrating that we have to jump through so many hoops just to access services we're entitled to, but at least there are workarounds. Thanks to everyone who shared their solutions - this thread is going to help a lot of people!

I'm in almost the exact same boat! Just started a new position this week but won't see my first check until late April. Reading through all these responses has been super helpful - I had no idea about the 75% reduction rule or that I could still get partial benefits during the gap. One question though - when you're calculating your weekly earnings to report, do you use gross pay or net pay? My offer letter shows my salary as $52k annually, so that would be about $1000/week gross, but after taxes it'll be way less. I want to make sure I'm reporting the right amount when I certify next week. Also really appreciate everyone sharing their experiences here. It's stressful enough starting a new job without worrying about how you're going to pay rent! Good luck with everything Jake - sounds like you'll be just fine following the advice here.

This thread has been incredibly helpful! I'm actually in HR and deal with this situation fairly regularly with new hires. A few additional tips that might help: 1. Keep detailed records of your work start date, hours worked each week, and hourly rate/salary info. Screenshot your certifications too. 2. If you're salary (like the $52k mentioned), divide by 52 weeks ($1000/week) not by 4.33 weeks per month - that's more accurate for EDD reporting. 3. Some employers will offer an advance or early pay option for new hires in financial hardship - doesn't hurt to ask HR about it! 4. If you end up with an overpayment notice later (rare if you report correctly), don't panic. You can usually set up a payment plan or appeal if there was an error. The system really is designed to help bridge these gaps, even though it feels scary when you're living it. You did the right thing reporting honestly from the start - that protects you long-term even if it means less money short-term.

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

Thanks for asking this question! I was looking for the same information. Based on what Katie shared, it looks like the San Jose EDD UI Center PO Box is: P.O. BOX 49004 San Jose, California 95161 Just wanted to confirm - are you trying to mail in documentation or correspondence? I've found that different types of forms sometimes need to go to different addresses, so it's always good to double-check on the specific form or document you're sending. Also, if you need to speak with someone directly, the videos that Tom shared might be helpful for getting through to a representative faster than the usual wait times.

I'm in a similar situation and just wanted to share some additional tips that helped me when I had to mail in my claim forms last month! Along with all the great advice already shared here about certified mail and keeping copies, I also recommend: 1. Take photos of each completed form with your phone before mailing - gives you a quick digital backup 2. Write your phone number on the cover letter in case they need to contact you 3. Use a large manila envelope so the forms don't get folded or crumpled My forms took about 5 weeks to process, but like others mentioned, everything was backdated correctly once they got to it. The waiting is definitely stressful, but seeing all these success stories in this thread is really encouraging! Anna, you're doing everything right by mailing them in. That address has worked for many people here. Keep us updated on your progress - hoping for a smooth process for you!

I just went through this exact same process a few months ago and wanted to share my experience to give you some encouragement! I also had to mail in several weeks of claim forms to that same address after the online system was down for maintenance. A few tips that really helped me: - Definitely send it certified mail with return receipt (around $5 extra but totally worth the peace of mind) - Make photocopies of everything before mailing - Include a brief cover letter with your name, SSN, and which specific weeks you're submitting - Write clearly and double-check that each form is properly dated and signed My forms took about 5 weeks to process, but once EDD got to them, all my payments came through correctly and were backdated to the proper weeks. During the waiting period, my online account showed some confusing status updates, but everything cleared up once processing was complete. Keep trying to certify online for any new weeks that become available while you wait for the mailed forms to be processed. The combination approach of handling your backlog by mail while staying current online worked well for me. The waiting is definitely stressful, but the system does work! That mailing address has been reliable for many people. Wishing you a smooth processing experience - please keep us updated on how it goes!

As a newcomer to this community, I wanted to share my perspective since I'm currently navigating a very similar situation! My spouse just got transferred from Long Beach to Redding for a critical nursing position, and I had to leave my job as a school administrator because the 350+ mile commute would be absolutely impossible. Reading through all these detailed experiences has been incredibly helpful and reassuring - it's clear that spousal relocation for healthcare positions is well-recognized by EDD as good cause for unemployment benefits. What I'm finding most valuable from everyone's stories is the emphasis on thorough documentation and preparation for the phone interview. I'm currently gathering my spouse's official hospital transfer letter, our new rental agreement, and emails showing I reached out to my school district about potential transfers or remote work options (which obviously aren't available for administrative roles requiring on-site presence). The timeline advice from several members here is really smart too - I'm creating a clear chronological record showing the transfer notification came first, followed by my resignation after exploring alternatives. It's also encouraging to see that EDD representatives seem to have a good understanding of healthcare transfers, especially since these positions often have non-negotiable start dates and location requirements. Thank you to everyone who shared their experiences - this thread is going to be invaluable for anyone dealing with spousal relocation situations involving essential healthcare work!

As a newcomer to this community, I wanted to share my experience since it's so relevant to your situation! I just completed this process successfully about 6 weeks ago after relocating from Modesto to San Diego when my husband got transferred to a major hospital system there. The 350+ mile distance made continuing my position as a middle school teacher completely impossible - there's just no way to commute that kind of distance daily! I was initially really worried about applying for EDD benefits because I had technically "quit" my job, but it turned out that spousal relocation for healthcare work is actually one of the most straightforward good cause situations. What really helped my case was being super organized from the start: I kept my husband's official transfer letter from the hospital, documented all my conversations with my school district about potential transfers (there were none available in San Diego), and saved emails where I asked about any possible remote work options (which obviously don't exist for classroom teaching). During my phone interview, the EDD representative was actually very understanding and said healthcare relocations are common and well-established as good cause. They asked about the timing, whether the transfer was mandatory, and what alternatives we considered. Your 500+ mile situation is even more clear-cut than mine was - no one could reasonably expect that kind of commute! The whole process took about 4 weeks from application to approval. Just make sure you have all your documentation ready and be completely honest about the circumstances. Healthcare transfers are taken seriously by EDD since those positions often can't be delayed. You've got a really strong case - best of luck with your claim!