This is such a common issue! I went through the exact same thing in December - got denied after weeks of "pending" status online, but the denial letter was dated a full week before I received it. What's really frustrating is that EDD's own website says to check your UI Online account for updates, but then the most important updates don't even show up there! Pro tip: Set up mail forwarding or delivery alerts with USPS if you can. I missed my first appeal deadline because I was traveling and didn't get my mail for two weeks. Had to file a late appeal and prove "good cause" which was a nightmare process. Also, if you're appealing, gather ALL your documentation now - they'll want proof of your work search, availability, etc. The appeals process is actually more thorough than the initial determination, so you have a decent chance if you were wrongly denied. Good luck!

This is so frustrating but unfortunately very common! I had the exact same experience - my online account showed nothing while the mailed denial letter was sitting in my mailbox for days. What I learned after fighting with EDD for months is that their notification system is basically broken. The mail is considered the "official" notice and your online account is just supposed to be a convenience feature, but it fails constantly. For your appeal, definitely file ASAP since you're already eating into your 30-day window. The appeal clock starts ticking from the date on the letter, not when you received it. I'd also recommend calling your local assembly member's office - they have EDD liaisons who can sometimes help expedite things or at least get you answers faster than calling EDD directly. Document EVERYTHING - take screenshots of your online account showing no denial notice, keep the envelope with the postmark, and note the dates. This kind of system failure happens so often that the appeals judges are familiar with it, and having proof that EDD's own system failed to notify you properly can help your case.

This entire thread has been incredibly helpful! As someone who's been dealing with EDD for about 4 months now, I can't believe how many backup options I didn't know about. I've had to deal with the TeleCert system going down twice, and both times I just kept calling back hoping it would work - never occurred to me to try the main customer service line or look for alternative internet access. The library mobile hotspot lending program mentioned earlier sounds amazing - I'm definitely going to check if my local library offers that. It's really frustrating that we have to become experts in workarounds just to access our own benefits, but this community is incredible. Everyone sharing practical solutions instead of just venting makes such a difference. I'm saving this whole conversation as my "EDD emergency backup plan" reference guide. Thank you to everyone who took the time to share their experiences and tips - you might be saving someone from missing rent or other essential payments!

Wow, this thread is absolutely incredible! As someone who just started collecting unemployment benefits last week, I had no idea there were so many backup options when the main EDD systems fail. I was panicking thinking I'd have to choose between certifying on time or having internet at home. The suggestions about public library WiFi, mobile hotspot lending programs, community centers, college computer labs, and even McDonald's parking lot WiFi have completely changed my perspective on how to handle these situations. I'm definitely going to map out all the free WiFi locations and computer access points in my area as a backup plan. The tip about calling right at 8 AM is golden too - I'll remember that for next time. It's really unfortunate that we have to become creative problem-solvers just to access basic government services, but I'm so grateful for this community sharing practical solutions. This thread is like the ultimate EDD troubleshooting guide that should be required reading for anyone navigating unemployment benefits. Thank you all for taking the time to help each other out - it really restores faith in people looking out for one another during tough times!

Update: Just wanted to let everyone know I got approved today! Only took 4 days after the interview. Such a relief. Thanks for all the advice and support - it definitely helped me manage my anxiety during the wait.

Congrats @Gemma Andrews! That's fantastic news and such a relief I'm sure. 4 days is definitely on the quicker side - your case must have been pretty straightforward like you mentioned. For anyone else still waiting, this is a good reminder that while they say "up to 10 days," it really can vary a lot based on your specific situation. Simple layoffs with responsive employers tend to move faster through the system. Thanks for coming back to update us too - it's so helpful when people share their outcomes since we're all going through similar situations. Hope your first payment comes through smoothly!

So glad you got this resolved @Mateo Rodriguez! This is a great example of why persistence pays off with EDD. For anyone else dealing with address verification delays, I'd definitely recommend trying the phone route if you can get through - it sounds like the reps can often expedite things that would otherwise sit in the system for weeks. Thanks for updating us with the outcome!

This is such a helpful thread! I'm dealing with a similar situation right now - submitted my address verification docs to EDD about a week ago after moving from LA to San Diego and still waiting. @Mateo Rodriguez glad you got it sorted out! Can you share more details about Claimyr? I've never heard of it but if it helped you get through to EDD I'm definitely interested. The phone lines have been impossible for me too.

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

I've been in a similar situation - it's incredibly frustrating when you need to get important documents verified and can't reach anyone. Have you tried calling right when they open at 8 AM? That seems to be when the queue is shortest. Also, make sure you're calling the right number for your specific issue - sometimes the general line gets overloaded but specialty lines (like for appeals or technical issues) might have shorter wait times. Don't give up, and definitely reach out to support about that callback issue!