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Taja Ali

I've been on hold for a few hours and now it's past 5pm. is closed. What happens now that I'm still on hold and if I hang up? Do I get a free callback for being on hold after hours?

Tom Maxon

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I found a way to solve reaching after hours, watch this: https://www.youtube.com/watch?v=m7XF5uRzErg

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They close at 8PM.

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Taja Ali

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Oh ok thank u

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I saw previous post that says: closes at 8:00 PM

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Taja Ali

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Thank u for the info

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You also get 10 free callbacks within 48 hours of you paying for the service.

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Todd Brown

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Thanks Nancy! 😊

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No problem !

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Taja Ali

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Oh thank u for letting me know!

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Tom Maxon

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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

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If you're still on hold after 8PM, you'll likely get disconnected since that's when closes. Unfortunately, there's no automatic callback system for being on hold after hours - you'll need to call back the next business day. I'd recommend trying to call first thing in the morning around 8AM when they open, as the lines tend to be less busy then. Some people have had luck using the shortcuts others have shared in this thread to get through faster.

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