EDD callback taking forever - how long should I expect to wait?

I found a way to solve EDD callback wait times, watch this: https://www.youtube.com/watch?v=EXNL_zbi4K0

Welcome to EDD hell, my friend. 🔥 I've been in the same boat for weeks now. Their business hours are supposedly 8 AM to 5 PM PST, Monday through Friday. But good luck actually getting through to a human being in that time!

I feel your pain, OP. The wait times are ridiculous. In my experience, it can take up to a full business day to get a callback. And that's if you're lucky. Sometimes you don't even get a call back at all and have to start the whole process over again. 😫

Hey guys, I actually found a method that works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Pro tip: Try calling on Tuesday or Wednesday. Mondays and Fridays are usually the busiest. Also, avoid calling around lunch time if possible. Good luck!

The EDD system is a joke. 🤡 I've been trying to resolve an issue for THREE MONTHS now. Every time I call, I get a different answer. It's like they're making it up as they go along. Anyone else experiencing this level of incompetence?

Here's what I've learned after dealing with EDD for way too long: 1. Persistence is key. Don't give up. 2. Document EVERYTHING. Every call, every letter, every interaction. 3. Be prepared when you do get through. Have all your info ready. 4. Try different methods - phone, online, mail. Sometimes one works better than others. 5. Stay calm and polite with the reps. It's not their fault the system sucks. 6. Consider reaching out to your local representatives for help. 7. Join EDD-focused Facebook groups for tips and support. Hang in there, everyone. This process is a marathon, not a sprint.

Has anyone had any luck with the online portal? I've been trying to update my claim there but keep getting error messages. 😤

I'm convinced EDD stands for 'Extremely Delayed Disappointment' at this point. 🙃

Just went through this same nightmare last week! I waited 3.5 hours for my callback and when they finally called, the connection was so bad I could barely hear them. Had to schedule ANOTHER callback. 😡 One thing that helped me was using the contact form on their website as backup - sometimes they respond to those faster than phone calls. Also, if you have UI Online access, try messaging through there too. Multiple channels seem to increase your chances. The 8 AM - 5 PM thing is accurate, but honestly those hours feel more like suggestions than actual availability. Hang in there - you're definitely not alone in this frustration!