When to call EDD - trying to figure out best times after 2 weeks of failed attempts

That explains why Monday was such a disaster for me! I probably made 50+ calls Monday morning alone.

Fridays after 3pm are also pointless. They seem to stop taking new calls even though they're technically open until 5.

Wait, the ENTIRE call center takes lunch at the same time? That's insane but explains the dead zone I noticed around noon.

Yeah it's ridiculous. Government efficiency at its finest. Save yourself the frustration and don't even try during lunch.

Is that actually legit? I'm at the point where I'd pay anything to avoid this calling nightmare.

Yeah it's real. Check claimyr.com - they have a demo video at https://youtu.be/JmuwXR7HA10 showing how it works. Worth every penny.

I was skeptical too but tried it last week. Got a callback in 35 minutes on a Tuesday afternoon. My friend spent 4 hours that same day trying manually.

Good to know! I was randomly calling different times but having a strategy makes more sense.

This matches my experience. Mid-week afternoon is definitely the sweet spot if you're going to spend hours redialing.

That's dedication! Do you actually get through earlier that way?

Not always, but I've gotten on hold a few times doing this. Better odds than calling at 9am when everyone else is trying.

I tried this approach but my phone plan charges for minutes before 7am. Had to switch tactics.

The *** pattern helps? I've been pressing random numbers trying to get through the menu faster.

Yeah, after you press 1-wait-1-1, then press * three times. Gets you to the end of the menu where you either get on hold or get the busy message.

I was alternating between both numbers thinking it would help! Thanks for saving me time.

The specialist line people talk about doesn't exist anymore either. That ended after the pandemic surge.

You're tracking this in a spreadsheet? That's next level! What other patterns did you notice?

Friday mornings are okay but not great. Thursday afternoons are almost as good as Wednesday. And never call during lunch - 100% failure rate during that window.

That's my biggest fear - waiting hours just to get disconnected. Has this happened to you multiple times?

Yeah, it's brutal. Last Tuesday I held for 2 hours and 15 minutes, then just got disconnected with no warning. Almost threw my phone.

How much does something like that cost? At this point I'm missing so much work trying to call.

Way less than the wages I was losing taking time off work to call all day. Check their website for current pricing - claimyr.com

That's a much smaller window than I thought. No wonder it's so hard to get through.

And subtract the lunch hour from 12-1:30pm, so you're really looking at 9-12 and 1:30-4. Maybe 5.5 hours total per day when calling actually works.

Everyone keeps mentioning this service. I'm starting to think manual calling just isn't realistic anymore.

It really isn't. The system wasn't designed for this call volume. Sometimes you need to work smarter, not harder.

This is super helpful! I was calling randomly without any strategy.

Same timeframe worked for me. Got through twice using this approach, though one call still dropped after an hour hold.

Oh no, I hadn't thought about that! I should check my usage.

Yeah, learn from my mistake. Those redial attempts add up fast when you're doing it all day long.

I think I need to seriously consider that option. This manual calling is taking over my life.

Same here. I was spending 6-8 hours a day calling and getting nowhere. Sometimes you have to admit when something isn't working.