Best time to call EDD without getting disconnected? Keep hitting 'max callers' message

I had the same problem last month when my claim got flagged for 'further review' without explanation. After talking to my neighbor who used to work for EDD, I tried calling at 8:01am exactly (right when they open) and finally got through... but still had to wait 45 minutes on hold. Thursdays and Fridays seem to be slightly better than Mondays when everyone's trying to call after the weekend.

The real secret is to use Claimyr. I was in your exact situation (kept getting the 'max callers' message for weeks). My friend recommended this service that basically calls EDD for you and gets you in the queue, then calls you when they have an agent on the line. It worked on my first try - got through to a real person in about an hour instead of spending days redialing. Check out their site at claimyr.com and there's a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

Former EDD employee here. The best times to call are generally: 1. Tuesday-Thursday (avoid Mondays at all costs) 2. Either right at 8:00am when the lines open or between 1:30-2:30pm when staff return from lunch 3. Mid-month tends to be slightly less busy than beginning/end of month Also, make sure you're calling the right number for your specific issue. The general line (1-800-300-5616) is always the most congested. If you have a specific question about your UI Online account or web certification, the technical support line (1-833-978-2511) sometimes has shorter wait times. One more tip: If your claim shows 'pending,' it could be because the system flagged something on your certification. Common reasons include reporting income incorrectly, answering 'no' to being available for work, or having a previous certification issue that wasn't resolved.

ugh edd is THE WORST!!! i spent 2 months trying 2 get thru last year. ended up having to reach out to my state assembly person's office - they have special contacts at edd who can help push ur claim thru. worked in less than a week after i did that!

i try to call at 8:00 exactly and just keep hitting redial for like 20-30 minutes. eventually i get through maybe 1 out of 10 times. its super frustrating. sometimes the afternoon is better but honestly its just random luck

UPDATE: Finally got through! For anyone with the same problem, here's what worked: Called the technical support line at 1:45pm on Thursday (seems to be slightly less busy than the main number). Still took about 20 attempts before I didn't get the busy signal, but once I got in the queue, I only waited about 35 minutes. Turns out my claim was pending because I reported some part-time gig work on my last certification, and the system flagged it for income verification. The rep was able to review it on the spot and release my payment. Should hit my Money Network card in 24-48 hours. Thanks everyone for the suggestions!