What are actual EDD call hours? Can't reach anyone during posted times

That's insane! Why don't they post this anywhere? I've been calling during lunch for weeks thinking something was wrong with my phone.

It's probably a union thing where they all take lunch at the same time. Really annoying they don't announce it though.

I've noticed this too! Called at 4:30pm once and got through to hold, waited 2 hours and the call just dropped. Now I never call after 3:30pm.

Smart. I think they let existing holds continue but won't answer new calls after 4. Learned that the hard way.

What's Claimyr? Is that some kind of calling service?

Yeah it's at claimyr.com - they basically call for you and forward the call when they get an agent. Costs money but way better than losing entire days to calling.

I was skeptical about paying for something like that but honestly it was worth every penny. Got through in 35 minutes vs the 6+ hours I'd been wasting daily.

Monday mornings are THE WORST. I called 80 times one Monday and never even got past the busy signal.

Exactly! And Friday afternoons are pointless too because even if you reach someone, you can't resolve anything until the next week.

Wait, you can call before 8am? I thought the lines didn't open until then.

The system turns on a few minutes early. I've gotten through at 7:58am before. Set your alarm for 7:30, make coffee, and start dialing at 7:55.

This actually works! Got through yesterday at 7:57am and only waited 45 minutes on hold instead of the usual 2+ hours.

You made a spreadsheet? That's dedication! What's your overall success rate for actually getting through?

About 8% of calls result in actually talking to someone. 47% get busy signal, 35% get to hold but drop, 10% other issues.

Really? I heard the 833 number was for specialists or something.

Nope, that's a myth. There's no specialist line anymore since the pandemic. Both numbers go to the same general queue.

Same here. Three weeks of calling, got through twice, both calls dropped. I'm about to give up and try that Claimyr thing people keep mentioning.

Do it. I tried manual calling for a month before using Claimyr. Should have done it day one. Here's their demo video: https://youtu.be/JmuwXR7HA10

WiFi calling usually doesn't count against minutes but check with your carrier. I switched to unlimited just because of EDD calling.

Might have to do the same. This is costing me more than my unemployment check at this point.

That drop rate is insane. I read somewhere that 30-50% of EDD calls get dropped even when you're on hold.

Seems about right from my experience. It's not just busy signals - the system actively drops calls even after you wait hours.

How much did it cost? I'm getting desperate but money's tight.

Think it was like $20 something. Honestly best money I ever spent when you consider I was losing entire days to calling. Time is money.

Same experience here. Used Claimyr twice now, both times got through in under 40 minutes. Way better than the manual calling nightmare.

This should be pinned at the top. Would save everyone so much wasted time if EDD just posted the real hours.

Exactly. The official 8am-5pm is technically true but practically useless information.