What time does EDD customer service open - been calling wrong hours?

That explains so much! I've been wasting an hour every morning calling dead lines.

Pro tip: start dialing at 7:55am so you hit the menu right when they open at 8.

Wait seriously? The entire call center takes lunch at the same time? That's insane.

Yep, learned that the hard way after calling for 2 hours straight during lunch with zero success.

Is that legit? I'm desperate enough to try anything at this point.

Yeah it's real. Cost me like $20 but got through in 15 minutes vs the weeks I'd been trying manually.

Good to know! I always called Monday thinking I'd beat the rush.

Nope, Mondays are the worst. Mid-week is definitely your best shot.

Why the wait? Can't you just press the numbers immediately?

Trust me, if you press too early it kicks you out. That 1:10 wait is crucial.

I press the numbers while the prompts are still playing and it works fine for me.

Really? That's not posted anywhere official.

It's not, but I've tried hundreds of times after 4pm and never once got through or even on hold.

847 times?! How are you keeping track of that?

I have a spreadsheet. Yes I know that's crazy but this whole process is driving me insane.

This is exactly why I went with Claimyr. That level of stress isn't worth it when there's an alternative.

Yeah I made that mistake. Got through Friday at 4:45 and they basically said call back Monday for anything requiring a specialist.

People keep saying the 833 is a 'secret' number but it's literally the same queue.

Exactly. There's no secret line, no specialist shortcuts. All roads lead to the same hold queue.

Congrats! What day of the week was this?

Thursday morning. Avoided Monday like you all said and it made a huge difference.

Just checked it out and placed an order. Tired of this manual calling nightmare.

How much does it cost? Is it worth it?

I think it was $19. Honestly best money I ever spent considering the hours I was wasting.

Same thing happened to me! $200 overage charges just to reach EDD.

That's when I realized paying for a calling service actually saves money in the long run.

Yeah I read it's like 30-50% of calls that get dropped even when you make it to hold.

That matches my experience. More calls drop than actually connect to agents.

Same situation here. That's why automated calling makes sense for working people.

Yeah I'm probably going to have to go that route. Can't keep taking time off work to dial all day.

Thank you! I wasted so much time trying fake shortcuts I found on random forums.

The only real shortcut is knowing when to call and having patience for the redialing.

This is why I gave up and used a service. I don't have 6 hours to burn every time I need to call.

Totally understand. For people with jobs or families, manual calling just isn't realistic.

22 minutes?! I've been calling for 3 weeks and never even got on hold.

I know it sounds too good to be true but it actually works. Robot calls are just better at this than humans.

Don't forget snacks and water. I got dehydrated during a 6-hour calling session once.

Good point. This really is like preparing for an endurance event.

Smart move. Once you experience how much easier it is with automation, you can't go back to manual calling.

Same here. The stress relief alone is worth paying for the service.

This should be pinned at the top. Wish I had known all this before I started calling.

Yeah EDD should publish these realities instead of just listing their official hours.

This is incredibly helpful - thank you for the comprehensive summary! I'm new to this nightmare and was about to start calling randomly. Now I know to block out an entire day and prepare mentally for the marathon ahead.