What time can I call EDD without getting busy signal every single attempt?
I've been trying to figure out what time can I call EDD for weeks now and I'm losing my mind. Every morning I start dialing at 8am sharp but just get the 'too busy' recording. I've tried calling at different times throughout the day but same result. Does anyone know the actual best times when they actually pick up calls? I'm starting to think their phone system is broken or something.
67 comments


Aisha Hussain
Don't even bother calling between noon and 1:30pm - that's when the entire call center goes to lunch. Found that out the hard way after wasting 3 hours during lunch time getting nothing but busy signals.
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Mateo Rodriguez
•Wait seriously? The WHOLE call center takes lunch at the same time? That's insane, no wonder I couldn't get through yesterday afternoon!
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GalacticGladiator
•Yeah it's ridiculous. They should post this somewhere but they don't. Complete dead zone from 12-1:30pm every single day.
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Ethan Brown
Monday mornings are absolutely impossible. I've called 200+ times on Mondays and never even got put on hold. Wednesday and Thursday afternoons seem to be the sweet spot.
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Yuki Yamamoto
•This! Wednesday around 2pm is when I finally got through last month. Took 45 attempts but at least I got on hold.
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Ethan Brown
•45 attempts isn't even that bad honestly. I've gone over 100 attempts just to reach the hold queue before.
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Carmen Ruiz
•You guys are spending entire days on this. I found Claimyr last week and got connected to an agent in 12 minutes. Worth every penny to avoid this torture.
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Andre Lefebvre
The trick is to start dialing at 7:55am before they officially open. Set your coffee up the night before and start hitting redial. Sometimes you can slip through in those first few minutes.
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Mateo Rodriguez
•I tried this but my phone plan charges me for every call attempt. I'm already over my minutes this month from all the failed EDD calls.
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Andre Lefebvre
•Yeah the phone bill thing is rough. That's actually why a lot of people end up using calling services - it's cheaper than going over your plan limits.
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Zoe Dimitriou
•True, plus you can use wifi calling to avoid the minute charges if your carrier supports it.
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QuantumQuest
Here's what works: call (800) 300-5616, press 1, wait exactly 70 seconds, then press 1-1-***. Don't call after 4pm any day - they stop taking new calls even though they're 'open' until 5pm.
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Mateo Rodriguez
•Wait, you have to wait 70 seconds? I've been pressing the numbers immediately. No wonder I keep getting disconnected!
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QuantumQuest
•Yeah the timing is crucial. If you press too early it kicks you out. Too late and you waste time. 70 seconds is the sweet spot.
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GalacticGladiator
•I've found you can actually press a bit earlier - around 65 seconds - to save time on each attempt. When you're making 50+ calls it adds up.
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Zoe Dimitriou
Don't waste time with the 833 number vs 800 number thing people talk about. They're literally the exact same phone line. I tested this myself by calling both simultaneously on two phones.
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Jamal Anderson
•Really? I thought the 833 number was for specialists or something. I've been alternating between them thinking it would help.
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Zoe Dimitriou
•Nope, complete myth. Same wait times, same agents, same everything. The specialist line thing ended during the pandemic.
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Carmen Ruiz
Honestly after 3 weeks of manual calling hell, I broke down and used Claimyr. Got connected to an EDD agent in 20 minutes while I was making breakfast. Check out their demo video at https://youtu.be/JmuwXR7HA10 if you want to see how it works.
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Mateo Rodriguez
•Is that actually legit? Sounds too good to be true. How much does it cost?
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Carmen Ruiz
•I was skeptical too but it's real. Cost me like $20 but saved me literally days of calling. You can research them on Google - they have thousands of reviews.
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Yuki Yamamoto
•My coworker used them too and got through same day. Way better than taking time off work to call EDD all day.
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Mei Zhang
Friday afternoons are pointless unless you just want to waste time. Even if you get through, they'll probably tell you to call back Monday for anything complex.
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Ethan Brown
•This is so true. I got through on a Friday at 4:30pm once and the agent basically rushed me off the call saying they were closing soon.
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Mei Zhang
•Exactly! They're thinking about the weekend, not your unemployment claim. Save yourself the frustration.
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Liam McGuire
I keep a detailed log of all my calling attempts. Best success rate: Wednesday 2-3pm (got through 2 out of 15 times). Worst: Monday 8-9am (0 out of 47 times).
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Mateo Rodriguez
•You're way more organized than me. I just randomly call whenever I remember and get frustrated when it doesn't work.
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Liam McGuire
•The data helps me stay sane honestly. At least I know I'm not imagining that certain times are impossible.
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Aisha Hussain
•Your success rate is better than mine. I'm probably 1 out of 200 attempts over the past month.
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GalacticGladiator
Pro tip: if you do get on hold, DO NOT hang up even if it's been 2+ hours. The EDD system drops about 40% of calls randomly, so if you hang up voluntarily you're just making it worse for yourself.
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Mateo Rodriguez
•I had no idea calls get dropped automatically. That explains why I waited 90 minutes yesterday just to get disconnected!
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GalacticGladiator
•Yeah it's a known issue they haven't fixed. Super frustrating but that's why getting to an agent is such a big deal when it happens.
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Jamal Anderson
•This is exactly why I ended up paying for a calling service. My time is worth more than gambling on 2+ hour holds that might drop.
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Yuki Yamamoto
Has anyone tried calling right at 5pm when they're supposed to close? I'm wondering if there's a sweet spot where agents are still there but call volume drops.
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QuantumQuest
•They actually stop accepting new calls around 4pm even though they're open until 5. Something about processing time or whatever.
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Yuki Yamamoto
•That makes sense. Probably finishing up people already on hold. Good to know, saves me from wasting attempts after 4.
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Amara Eze
After 6 weeks of calling manually, I finally tried claimyr.com last Tuesday. Got a callback with an EDD agent in 35 minutes. Honestly wish I'd done it sooner instead of wasting all that time.
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Mateo Rodriguez
•Was it expensive? I'm getting desperate but money's tight because of the unemployment situation obviously.
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Amara Eze
•I think it was like 25 bucks or something. Considering I probably spent more than that in phone overage charges, it was actually cheaper than calling myself.
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Andre Lefebvre
•That's a good point about the phone bills. I didn't factor in how much my manual calling was costing me in minutes and data.
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Giovanni Ricci
The 1-wait-1-1-*** pattern is correct but you have to be precise with the timing. I press the first 1, count to 70 mississippi, then rapid fire 1-1-***. Works about 15% of the time to get on hold.
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Mateo Rodriguez
•15% seems low but I guess that's better than my current 0% success rate. I'll try the mississippi counting method.
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Giovanni Ricci
•15% is actually really good for manual calling. Most people are probably under 5% if they're being honest about their success rate.
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NeonNomad
Don't believe anyone who tells you there's a secret menu or backdoor number. I've tried every 'hack' posted online and they're all fake or outdated from the pandemic.
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Jamal Anderson
•Yeah I wasted so much time trying those supposed insider tricks. The basic menu path is the only thing that works now.
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NeonNomad
•Exactly. People keep sharing stuff from 2020-2021 when everything was different. The system changed after the pandemic ended.
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Ethan Brown
•This is why I stick to current advice from people who are actually calling recently, not old forum posts.
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Fatima Al-Hashemi
I work nights so I can call during the day, but it's still taking me 3-4 hours minimum just to get on hold. Then another 2 hours waiting. It's basically a full time job trying to reach them.
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Mateo Rodriguez
•That's exactly my problem! I can't spend 6+ hours a day calling EDD when I should be job hunting or taking care of other stuff.
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Fatima Al-Hashemi
•Right? It's like they're punishing us for needing help. The whole system is backwards.
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Amara Eze
•This is why automated calling makes sense. Let the robots do the waiting while you live your life.
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Dylan Mitchell
Tuesday mornings around 10am have been decent for me. Not as crazy as Monday, but people haven't given up yet like they do by Thursday. Got through twice that way.
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Mateo Rodriguez
•Twice?? You're like the EDD calling champion. I haven't gotten through even once in 3 weeks.
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Dylan Mitchell
•It took me 2 months to figure out the timing. Lots of wasted days before I found what works. Tuesday 10am, Wednesday 2pm are my go-to times.
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Sofia Martinez
The worst part is when you finally get an agent and they transfer you to someone else, then THAT call drops. Happened to me twice last week. I wanted to throw my phone.
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GalacticGladiator
•Oh man that's the absolute worst. All that work just to get transferred into the void. The transfer system is even more broken than the main line.
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Sofia Martinez
•Exactly! At least with the main line you expect it to be hard. The transfers dropping feels like a cruel joke.
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Carmen Ruiz
•This is another reason services like Claimyr are worth it. They handle the transfers too so you don't lose the connection.
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Dmitry Volkov
I've started calling from work during my lunch break but can only try for 30 minutes. Never enough time to actually get through. Might need to take a personal day just for EDD calls.
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Mateo Rodriguez
•I'm in the same boat. Using all my break time for failed EDD calls. It's affecting my job performance honestly.
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Dmitry Volkov
•Yeah my boss is getting annoyed with me being on the phone constantly. But what choice do we have?
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Yuki Yamamoto
•You could try a callback service so you're not actively dialing during work. They just call you back when they get an agent.
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Ava Thompson
Bottom line: if you're going to call manually, block out an entire day, have your phone charger ready, and prepare to be frustrated. Or save yourself the headache and pay someone else to deal with it.
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Mateo Rodriguez
•This thread has convinced me that manual calling is basically impossible. Might be time to look into those callback services everyone keeps mentioning.
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Ava Thompson
•Smart choice. I wish I'd done that from the beginning instead of wasting weeks of my life on hold.
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Amara Eze
•Trust me, the callback thing is life changing. You get your time back and actually reach a human. Best decision I made in this whole unemployment mess.
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Harper Collins
•I've been reading through all these comments and honestly feel like I've been doing everything wrong. Started calling at 8am sharp every day but sounds like I need to try different times and maybe consider one of these callback services. Thanks everyone for sharing your experiences - this is way more helpful than anything on the official EDD website.
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