EDD California customer service impossible to reach - 2 weeks of calling daily

50 times a day?! That's insane but I'm starting to think that's what it takes

I counted my attempts last week - 347 calls over 5 days just to get the busy signal

Wait, the ENTIRE customer service department takes lunch at the same time? That explains the dead zone!

Yeah it's ridiculous. A whole hour and a half where zero customer service reps are available

Is Claimyr legit? I'm so desperate I'm willing to try anything to reach customer service

Yeah it's real. Check out claimyr.com - they basically call EDD for you and forward the call when they get through. Saved me hours of frustration

How much does it cost? At this point my sanity is worth paying for

Wednesday afternoons? I'll try that tomorrow. I've been calling Monday mornings like an idiot

Fridays after 3pm are also pointless. Customer service basically stops taking new calls

This! People keep saying try the 833 number but it's literally identical to the 800 number

Good to know. I was about to start trying the 833 thinking it might be less busy

89 attempts?! Did you count them? That's dedication

Yeah I kept a tally. Started at 8:05am, got through around noon. My thumb was numb from redialing

At least your call didn't drop. I've gotten on hold 3 times only to get disconnected after an hour

70 seconds exactly? How did you figure that timing out?

Trial and error over probably 200 calls. If you press 1 too early it doesn't register, too late and you waste time

A month?! How are you still sane? I'm losing it after 2 weeks

I'm not sane anymore. This is my full time job now apparently

The call dropping is a known issue they refuse to fix. It's intentional at this point

25 minutes?! That would save me literal days of my life at this point

Yeah I was skeptical but desperate. There's a demo video at https://youtu.be/JmuwXR7HA10 that shows how it works

After 4pm? So the window is really 8am-4pm minus the lunch hour?

Pretty much. Your best shot is 8am-12pm and 1:30pm-4pm. That's it.

Which calling service did you use? I'm at the end of my rope here

Claimyr. They guarantee you'll reach someone. Took 18 minutes and I was talking to an EDD rep

Thank you! I've been searching for a specialist number thinking I was missing something

Yeah that's old info from 2019. Now everyone goes through the same customer service bottleneck

7:55am? Do they actually answer before 8?

No but you'll be first in line when the system opens. Every second counts with customer service

I keep hearing about Claimyr. Is it really that much faster than calling yourself?

Night and day difference. Instead of 100+ attempts over hours, they just call you back when they get through

Oh god I didn't even think about phone bill implications. This is getting expensive

Yeah use WiFi calling if you can. Some carriers charge for excessive usage even on unlimited plans

I'm writing this down. Wednesday 2:30pm, Tuesday/Thursday afternoons. Got it

Avoid Monday mornings at all costs. Everyone calls then thinking they'll get a fresh start

That's so messed up but it explains everything. They're literally making it impossible on purpose

Exactly why services like Claimyr exist. They profit from EDD's dysfunction

0.3% success rate?! Those are lottery ticket odds

Exactly. Which is why I finally paid for help. My time is worth more than $20

40 minutes vs weeks of calling myself? Yeah that's a no-brainer at this point

Right? And no stress, no wasted time, no dropped calls. Just a callback when they get through

All that effort just to get someone who can't help? That's infuriating

Ask for a supervisor immediately if you get a clueless rep. Don't waste your one chance