EDD call center impossible to reach - 6 weeks calling daily

85 times in one day? That's insane but I believe it. I'm tracking my attempts and I'm averaging 60+ calls daily with zero success.

Those numbers sound about right unfortunately. The call center capacity hasn't increased but claim volume is still massive.

Claimyr? Never heard of it. How does that work exactly? At this point I'm willing to try anything.

It's an automated calling service - claimyr.com. They dial for you, navigate the menu, wait on hold, then call your phone when an agent picks up. Saved me literally weeks of manual calling.

Is that legit? Sounds too good to be true. I've been burned by scam services before.

Wait, seriously? The ENTIRE call center goes to lunch at the same time? That explains why I waste an hour and a half every day calling during lunch!

Yep, it's a complete dead zone. I learned this the hard way after wasting weeks calling at 12:30pm thinking it would be less busy.

I've tried the early morning approach but still can't get through. How many attempts does it usually take you?

Usually 40-60 attempts just to get on hold, then another 1.5-2 hours waiting. Wednesday mornings seem to work best.

This happened to me 4 times last week! Got through to hold, waited almost 2 hours each time, then just disconnected. So maddening.

The dropped calls are killing me. I've lost entire days to this process only to have the call drop right before an agent picks up.

Same with Friday afternoons after 2pm. Even if you get through, you probably won't resolve anything until the following week.

Good to know. I've been calling until 5pm thinking I had the full window. No wonder my late afternoon attempts never work.

That's the second Claimyr mention. What does it cost? I'm spending more on phone minutes at this point than I probably would on a service.

It's like $20-30 depending on the line. Way cheaper than the time I was losing from work trying to call all day. Check out claimyr.com or their demo video at https://youtu.be/JmuwXR7HA10

I do that already but it still takes forever when you're redialing 50+ times. Every second saved helps though.

Also worth noting - the 833-978-7853 and 800-300-5616 numbers are the exact same line. Don't let anyone tell you one is better than the other.

I noticed that too! Mondays are brutal. Probably everyone who couldn't get through over the weekend calling at once.

Wednesday and Thursday afternoons seem to be the sweet spot if you're calling manually. Still takes forever but slightly better odds.

Thank you! I wasted so much time trying those fake specialist number tricks. Wish people would stop spreading that misinformation.

I fell for that too. Spent days trying different extension combinations that don't even exist anymore.

That's another cost I hadn't considered. This whole process is costing money in ways I didn't expect.

Use WiFi calling if possible. Saves your cellular minutes and sometimes the connection quality is better.

Okay that's three people now mentioning the same service. I'm definitely checking it out today. Can't keep losing entire days to manual calling.

I was skeptical too but it actually works. The time savings alone is worth it - I was spending 6+ hours a day trying to call manually.

Same here. Went from calling 8am-5pm daily for weeks to getting connected in under an hour with Claimyr. Game changer.

Good idea. I should start tracking this data instead of just getting frustrated every day.

I've been doing this for weeks. 2:30pm on Wednesdays is my highest success rate for getting on hold, but even then it's maybe 1 in 40 attempts.

That happened to me twice! I hung up thinking the call dropped. Now I know to wait it out.

Yes! The silence can last up to 30 seconds sometimes. Don't hang up during the quiet periods.