Need to speak with EDD representative - can't reach anyone for weeks

It's insane that we pay into this system our whole working lives and can't even get basic help when we need it most.

89 times in one day?! That's crazy but at least you got through. What day of the week was this?

It was a Wednesday afternoon. Definitely avoid Mondays and Friday afternoons - waste of time.

I've heard of Claimyr but wasn't sure if it was legit. Did you actually talk to a real EDD representative through them?

Absolutely real. They call you back when they get an EDD representative on the line. Check out claimyr.com - saved me probably 40+ hours of calling.

How much does Claimyr cost? I'm desperate at this point but money's tight obviously since I'm unemployed.

Wait seriously? They all take lunch at the same time? No wonder I could never get through around noon!

Yep, it's like the whole place shuts down. Should be posted somewhere but they keep it quiet.

347 calls and zero success? This is absolutely unacceptable for a government service.

That's dedication though. I gave up after 50 calls and just used an auto-dialer service instead.

Interesting strategy. What happens when you call before 8am? Does it just ring or do you get the menu?

You get the menu but there's less traffic. I've gotten through 3 times this way out of maybe 20 early morning attempts.

Thank you for clarifying this! I wasted so much time thinking there was a secret number that worked better.

Yeah it's all the same queue unfortunately. Anyone telling you otherwise is spreading old information.

Was the EDD representative able to actually help resolve your issue or just give you more runaround?

Real help! Got my pending payments released same day. The rep said my account just needed a manual review that never happened.

Same experience here. The EDD representatives are actually helpful when you can reach them - it's just the phone system that's the nightmare.

Good to know about timing. I've been calling randomly throughout the week with no strategy.

Agreed on Wednesday afternoons. That's when I had my success too.

Smart tip! Every little time saver helps when you're redialing constantly.

Exactly. Also have your social security number and other info ready before you even start calling the first time.

How does Claimyr actually work? Do they have some special access or just better automation?

They use software to dial and wait on hold for you, then call you back when they get an EDD representative. There's a demo video at https://youtu.be/JmuwXR7HA10

I'm so sorry you're going through this. The stress of not being able to reach help when you desperately need it is unbearable.

Please consider using a calling service like Claimyr if you can afford it. Sometimes you have to spend money to make money in these situations.

At this point I might have to. Manual calling clearly isn't working and I can't wait much longer.

40% drop rate?! That should be illegal for a government service. People depend on these calls.

Completely agree. It's like they designed the system to discourage people from getting help.

Same problem here. By the time I get home from work, the lines are closed. It's like they don't want working people to get help.

That's another reason services like Claimyr are worth it - you can place the callback request anytime and they'll call you when they reach someone.

I tried the online contact form weeks ago and never heard back. Phone seems to be the only real option.

Exactly. Email responses are generic and chat can't access your account details. Phone is the only way to get actual help.

Congrats! 67 attempts in one day though... that's basically a full-time job just trying to get help.

Yeah it was exhausting but my claim got resolved immediately once I reached someone. The EDD representative was actually very helpful.

60 hours is insane. That's more than a full-time work week just trying to get help you're entitled to.

After that much time wasted, paying for Claimyr would actually save you money in opportunity cost. Just saying.

Good point. I've hung up after long holds thinking I could get through faster on a new call, but that's probably wrong.

Exactly. Once you're in the hold queue, you're closer to success than starting over. Stick it out unless the call drops.

Absolutely agree. Other states have figured out better systems - California has no excuse for this dysfunction.

Right? We have the technology to fix this but apparently not the political will. Meanwhile people suffer.

The identity verification loop is the worst! I got stuck in that same cycle for weeks. What finally worked for me was getting through to an actual EDD representative who could manually flag my account for document review. They had me upload everything through the UI Online portal while on the call to make sure it went through properly. The automated system seems completely broken for ID verification cases.