I'm new to this community and have been dealing with this exact EDDCAN issue for the past three weeks! After reading through all these amazing suggestions, I finally feel like I have hope again. The askedd.edd.ca.gov site has been completely useless for me too - it just keeps asking for information I don't have or can't remember. I'm definitely going to try the technical support line at (833) 978-2511 that so many of you have had success with - it sounds way more promising than the main UI line that I've been trying to get through on for weeks with no luck. I'll also check my UI Online profile section under account details (had no idea to look there!) and dig through my old paperwork for any EDD letters I might have saved. This community has been absolutely incredible - in just this one thread I've learned more practical solutions than weeks of trying to navigate EDD's confusing website on my own. It's amazing how everyone has come together to help each other solve what should be such a basic task. Thank you to everyone who took the time to share what actually worked for them - having multiple proven methods to try gives me real confidence that I can finally get this nightmare resolved!

I'm new to this community and have been struggling with this EDDCAN issue for about 10 days now! After reading through all these incredibly detailed suggestions, I feel like I finally have a comprehensive roadmap to follow. The askedd.edd.ca.gov site has been a complete dead end for me too - it just keeps looping back to asking for information I don't have. I'm definitely going to start with the technical support line at (833) 978-2511 that so many of you have had success with - it's amazing that there's a separate tech support number that actually seems to work! While I'm waiting for that call to go through, I'll also log into my UI Online account and check the Profile section under account details, and dig through my old mail for any EDD correspondence I might have kept. It's honestly incredible how this community has collectively figured out so many creative solutions - checking bank statement descriptions, trying the mobile app, even using the "Forgot Password" recovery process. This thread has been more helpful than hours of trying to navigate EDD's maze-like website on my own. Thank you to everyone who took the time to share their successful methods - having multiple proven approaches to try gives me real hope that I can finally solve this after over a week of frustration!

This is such a stressful situation but it sounds like you're handling it really well! I went through a similar reopened appeal last year and the key thing that helped me was organizing all my documentation chronologically. Make sure you have printed copies of everything - the restructuring announcement, the job offer with the distant location and pay cut, any emails about your position being eliminated, etc. One thing that really helped me was creating a simple timeline document showing: 1) when the restructuring was announced, 2) when your specific position was eliminated, 3) when they made the unreasonable job offer, and 4) when your employment ended. Having it all laid out clearly made it much easier to explain to the judge. You're going to do great - sounds like you have all the evidence you need!

Just wanted to add - if your employer does show up this time, don't let them intimidate you! I had a similar reopened case where they brought their HR manager and she tried to twist the facts about my "resignation." Stay calm, stick to your documented facts, and remember that the burden is on THEM to prove you quit voluntarily. The judge will ask you direct questions, so just answer honestly about the restructuring and why that 90-mile commute job wasn't reasonable. You've got solid documentation and the EDD rep already said your case looks strong - that's a really good sign!

Pro tip: if you call and the line is busy, keep hitting redial. Eventually you'll get through to the hold music. Then just settle in for a loooong wait. Bring snacks 🍿

I feel your pain! This happened to me a few months ago and I was panicking too. Here's what worked for me: I called the 1-833-978-2511 number right at 8am when they open (set multiple alarms!). It took about 15 tries but I finally got through. When I explained I missed the interview due to a disconnect, they were actually pretty understanding and rescheduled me for the next week. Also, make sure to document everything - date/time you tried calling, any reference numbers, etc. The rep told me that technical issues causing missed interviews are more common than you'd think. Don't lose hope, you'll get this sorted out! 💪

This whole thread has been incredibly eye-opening! I had no idea Money Network fraud was such a massive problem until reading everyone's experiences. I'm currently on EDD and have been using my Money Network card without thinking twice about security, but after seeing how common these fraud cases are, I'm definitely switching to direct deposit immediately. The collective knowledge shared here is invaluable - from the specific fraud hotline number to the Electronic Fund Transfer Act rights, to practical tips about ATM safety and documentation. It's unfortunate that we have to become experts in fraud prevention just to protect our unemployment benefits, but I'm grateful this community exists to share these hard-learned lessons. For anyone dealing with this nightmare, it sounds like persistence is key. Don't let them brush you off, know your rights, and keep detailed records of everything. Really glad you got your temporary credit, Fiona - hope the final resolution goes smoothly too!

I'm really glad to see this community sharing so much valuable information about Money Network fraud! As a newcomer here, I had no idea how common these issues were until reading through everyone's experiences. I just started receiving EDD benefits last week and got my Money Network card, but after seeing all these fraud stories I'm definitely going to be much more cautious. The tips shared here are incredibly helpful - especially the fraud-specific phone number (1-866-320-8699) and the information about Electronic Fund Transfer Act rights. It's concerning that so many people have dealt with this, but I really appreciate everyone taking the time to share their experiences and solutions. I'm planning to switch to direct deposit as soon as possible, but in the meantime I'll definitely follow the safety advice about using ATMs inside bank branches, covering my PIN, and transferring funds out immediately. Thanks to everyone for looking out for fellow community members - this kind of knowledge sharing could really save someone from financial disaster!

pro tip: if u get thru to someone but they cant help, ask them to transfer u instead of hanging up and starting over. sometimes u can bypass the whole queue that way

I've been dealing with EDD for over a month now and here's what finally worked for me: I called the 1-800-300-5616 number at exactly 8:01 AM on a Tuesday (avoid Mondays - everyone calls then). When you get to the automated menu, press 1-2-1 quickly, then when it asks for your SSN, enter it but add a random digit at the end. The system will say "invalid" and transfer you to a human operator to "verify your information." Took me about 45 minutes on hold but I actually got through to someone who could help. Also, keep a notepad ready with all your dates, claim numbers, and previous correspondence - they'll ask for everything. Good luck everyone, don't give up! 💪