My EDD customer service experience - can't reach anyone for weeks

At least you got on hold! I haven't even made it that far. Just busy signal after busy signal.

Try calling right at 8am when they open. I've had better luck in the morning before everyone else starts calling.

Wait, the entire EDD customer service department takes lunch at the same time? That's insane!

Yep, it's like a ghost town during lunch hours. Complete waste of time to call then.

Is that legit? I'm so desperate at this point I'd pay anything to actually talk to someone.

Totally legit, check their reviews. They dial for you and call you back when they get an agent on the line. Way better than this manual calling nightmare.

I was skeptical too but used it last week. Got connected to EDD customer service in 15 minutes. Best $20 I ever spent.

I'll try that! Every second counts when you're redialing constantly.

This trick helped me get through last month. Press 1 as soon as you hear 'for English', then wait exactly 70 seconds before pressing 1-1-***.

Good to know! I was alternating between both thinking it might help somehow.

Wish I knew this sooner. Wasted so much time thinking the 833 line was special.

I'll definitely try Wednesday at 2pm. At this point I'll try any time that might work better.

Confirmed - Wednesday and Thursday afternoons are way better than Monday mornings or Friday afternoons.

Never call after 4pm any day. They seem to stop picking up new calls even though they're supposedly open until 5.

87 attempts in one day?! That's dedication but also insane that it should take that much effort.

Yeah, I literally made it a full time job. Set up my phone on speaker and just kept hitting redial while working on my laptop.

Thank you for clarifying! I've seen those 'secret menu' tricks everywhere but they never worked for me.

So much misinformation out there. The 1-wait-1-1-*** pattern is the only way to reach a live person now.

This is my biggest fear! I can't imagine waiting 2 hours just to have it disconnect.

The dropped calls are the worst part. You invest all that time and get nothing. That's actually why I ended up using that Claimyr service.

Exactly why automated calling is worth it. No more dropped calls wasting hours of your life.

300 times?! How do you even keep track? I think I'm already past 200 myself.

I kept a tally on my phone notepad. Became an obsession honestly. The auto-dialer saved my sanity.

I'm in the same boat, made a spreadsheet tracking my attempts. This is getting ridiculous - might have to try that service too.

Oh no, I didn't even think about that! I'm probably close to my limit too.

Use WiFi calling if your phone supports it. Saves your cellular minutes for all those redial attempts.

I'll try the early morning approach tomorrow. Can't hurt to get ahead of the rush.

Early bird strategy worked for me last month. Got on hold by 8:05am and actually talked to someone by 9:30am.

Make sure you have breakfast ready the night before. You don't want to waste time eating when you should be dialing.

That's so misleading! They should at least update their hours to reflect when they're actually available.

It's like a secret that you only learn through wasted hours of calling during lunch. Very frustrating lack of transparency.

You're keeping better records than I am! That's almost 200 calls in 4 days.

Yeah I got obsessive about it. Wanted to find patterns in when I was most likely to get through to EDD customer service.

What pattern did you find? Thursday afternoons seem to be mentioned a lot in this thread.

Congrats on getting through! What time did you call to get on hold?

Called at 1:45pm on a Wednesday. Took about 30 redials to get past the busy message.

Thanks for the link! 35 minutes vs weeks of manual calling seems like a no-brainer at this point.

Watched the demo video. Looks legit and the reviews seem good. Might give it a shot this week.

Can confirm it works great. Used it twice now and both times got connected quickly. Check out claimyr.com

That's basically a part-time job! How long did it take you to get through with this schedule?

About 8 days of this routine before I finally reached EDD customer service. It was exhausting but I was determined.

Good to know! I was about to start trying random department numbers hoping one would be less busy.

I wasted a whole day calling different numbers thinking I was being clever. They all just transfer you to the main line anyway.

18 minutes?! I've spent more time than that just on hold waiting for the busy signal. Definitely considering it now.

Seriously, do it. The time and frustration you save is worth way more than the small fee. I got my issue resolved same day.

When you put it that way, paying for help makes total sense. My time is worth something too.

Exactly my thinking. Even at minimum wage, 40 hours is way more than what these callback services charge.