Call EDD

California Unemployment

Can't reach California Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Dmitry Smirnov

Need EDD phone number Spanish support - can't get through in English

I've been trying to call EDD for weeks but my English isn't perfect and I keep getting confused with the automated menu. Does anyone know the EDD phone number Spanish option? I press 2 for Spanish but then get lost in the menu system. My claim has been pending for a month and I really need to talk to someone who speaks Spanish. Has anyone successfully reached a Spanish-speaking agent recently?

For those still trying manually: bring snacks, water, and charge your phone fully. I've spent entire days redialing and you need to be prepared for the marathon. It's honestly exhausting.

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This shouldn't be necessary in 2024. The fact that we have to treat calling a government office like survival camping is ridiculous.

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Agree completely. That's why services like Claimyr exist - to handle this broken system so we don't have to waste our entire lives on hold.

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Final success tip for Spanish speakers: When you finally get an agent, have your SSN, claim details, and specific questions written down in advance. The call could drop at any moment so make every second count.

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Great advice. I also screenshot everything important during the call in case I need to reference it later.

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Thank you everyone for all this helpful information! I feel much more prepared to tackle calling tomorrow with these Spanish-specific tips.

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CosmicCadet

EDD phone number to certify for benefits - can't get through after 6 days straight

I've been trying to call the EDD phone number to certify for benefits for almost a week now. My certification was supposed to be done 3 days ago but I keep getting the 'too busy' message. I've tried both 800-300-5616 and 833-978-0953 but they seem to go to the same place. Has anyone successfully reached someone to help with benefit certification over the phone? I'm starting to panic because I need to certify to keep getting paid.

One last tip: if you do get through and get disconnected, try calling back immediately. Sometimes the system will recognize your number and put you back in queue faster.

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Interesting! I never heard that before. Hopefully I won't need to test it but good to know.

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I'm not sure that actually works but it can't hurt to try. The whole system is so unpredictable anyway.

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Update us when you finally get through! This thread has been super helpful for all of us dealing with the same certification nightmare.

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Definitely will! Hopefully I'll have good news to share soon. Thanks again everyone - this has been way more helpful than any EDD FAQ page.

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Cass Green

EDD phone number customer service - which number actually works anymore?

I'm so confused about which EDD phone number customer service line I should be calling. I've tried 800-300-5616 and 833-978-8753 but keep getting different busy messages. Are these even the right numbers? I need to talk to someone about my claim status but I'm wasting entire days calling the wrong numbers. Can someone confirm the actual EDD phone number customer service line that connects to real agents?

The most frustrating part about EDD phone number customer service isn't even getting through - it's staying connected. I've been disconnected 4 times after waiting over an hour on hold. The system drops about 40% of calls from what I've read.

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This happened to me yesterday. 1 hour 52 minutes on hold, then suddenly silence. I wanted to throw my phone.

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That's why I switched to using Claimyr. They handle the hold time and call drops, then just forward you a fresh call when an agent is ready.

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For anyone still manually calling EDD phone number customer service: Wednesday and Thursday afternoons between 2-4pm seem to have the best success rates. Avoid Monday mornings completely - it's when everyone who couldn't get through over the weekend calls.

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I keep a log of my attempts and Wednesday at 2:30pm has been my most successful time slot.

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Or just use an automated service and call anytime. I stopped worrying about optimal timing once I started using Claimyr.

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Danielle Mays

EDD service hours - been calling wrong times for weeks apparently

Just realized I've been wasting my time calling EDD at completely wrong hours. Found out they're only open M-F 8am-5pm but nobody mentions they don't answer during lunch either. Been calling at 6pm thinking maybe less busy after work hours - no wonder I keep getting that recording about being closed. Also tried weekends multiple times like an idiot. Can someone confirm the actual EDD service hours so I stop wasting my phone minutes?

Even with perfect timing during service hours, the menu navigation takes forever. 1-wait-1-1-*** and then pray you don't get the 'too busy' message.

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About 70 seconds total wait, then 1, then another 1, then three stars. You can press the buttons before the prompts finish to save time.

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Pressing early definitely helps when you're redialing 50+ times. Every second saved adds up.

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After 6 weeks of calling during proper service hours with zero success, I finally broke down and tried Claimyr. Should have done it on day 1 instead of wasting a month and a half of my life.

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Seriously, don't wait like I did. The stress of calling every day during those narrow windows isn't worth it. Let the robots handle it.

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Same boat - wish I'd discovered automated calling services way earlier. Would have saved my sanity and probably my job performance.

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AstroAlpha

Can't reach EDD phone number for employers - need help with payroll tax issues

I've been trying to call the EDD phone number for employers for over a week now about quarterly payroll tax questions. Every time I dial 888-745-3886 I either get busy signals or sit on hold for 2+ hours before the call drops. My business needs to resolve these tax filing issues ASAP. Has anyone found a better way to reach the employer services division? The regular unemployment line doesn't handle business matters.

Pro tip: If you do get through to a rep, ask for their direct extension if possible. Some of the employer services reps will give you a callback number for follow-up questions. Not all will, but it's worth asking.

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Great advice! I never thought to ask for a direct line. Will definitely try this if I ever get through.

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Success rate is low but when it works it's a game changer. Saved me from having to go through the main number again for related questions.

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The most frustrating part is that employer issues are often time-sensitive. Tax deadlines, audit responses, new hire reporting - these can't wait weeks for a callback. EDD needs to seriously upgrade their phone system capacity.

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That's exactly the kind of situation where paying for a service like Claimyr makes complete financial sense. The penalty probably cost more than the callback fee.

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This is why I keep Claimyr as backup now. For urgent issues, I can't afford to play the manual calling lottery.

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