


Ask the community...
Hey OP, when did your doctor submit the certification? If it's been more than 10 business days, you might want to have them resend it. Sometimes they get lost in the system.
I've been in the same boat, getting bounced around departments like a pinball. What finally worked for me was selecting the Spanish language option, then asking for an English speaker when I got through. Way shorter wait times!
Pro tip: keep a detailed log of all your interactions with EDD. Dates, times, who you talked to, what they said. It'll help if you need to escalate your case.
am i the only one who thinks its ridiculous we have to jump through all these hoops just to fix a simple mistake? the system is broken, man 😤
Oliver Cheng
I had a similar issue last year. What finally worked for me was sending a certified letter explaining my situation and requesting urgent action. Include all your claim details and why you need it resolved ASAP. It's harder for them to ignore physical mail.
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Kristian Bishop
•That's a great idea, thanks! Did you use any specific language in your letter that seemed to help?
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Oliver Cheng
•I kept it formal but emphasized the urgency. Used phrases like "time-sensitive matter" and "severe financial hardship". Also included copies of all previous correspondence. Good luck!
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Taylor To
guys. i literaly just got off the phone with them after weeks of trying. heres the secret: call exactly at 8:01 am, press 2, then 4, then 1, wait for the spanish option, press 2 again, then 3. got thru in 10 mins. your welcome 😎
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Kevin Bell
•Tried it, didn't work. Guess they caught on 😭
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Taylor To
•keep trying fam. it's hit or miss but way better odds than normal 💯
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