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Andre Rousseau

FPL Account Locked Out - Need Help Accessing Benefits ASAP!

Hey everyone, I'm having trouble accessing my Family Paid Leave account. It's locked and I can't get in. Has anyone else dealt with this? Any tips on how to get it unlocked quickly? I really need to access my benefits soon.

Zoe Stavros

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Ugh, been there done that. The system is such a pain sometimes! Have you tried resetting your password? That worked for me when I got locked out last month.

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Yeah, I tried that already. No luck 😞 The reset option doesn't even show up for me.

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Jamal Harris

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Same here! The password reset never works when you actually need it. Classic government efficiency 🙄

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GalaxyGlider

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I had the same issue last year. Here's what worked for me: 1. Call the FPL hotline first thing in the morning (like right when they open) 2. Have your SSN and account info ready 3. Ask specifically for the account unlock team 4. Be super nice to the rep (even if you're frustrated) 5. If they can't help, ask to speak with a supervisor It took me about an hour on the phone, but I got it sorted. Good luck!

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Thank you so much for the detailed advice! I'll give this a shot tomorrow morning. Fingers crossed 🤞

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Mei Wong

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This is solid advice. I'd add: keep a log of who you talk to and when. It helps if you need to follow up or escalate later.

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Liam Sullivan

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have you tried turning it off and on again? 🤣

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Amara Okafor

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lol if only it were that easy

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I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI

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Sounds too good to be true. Has anyone else tried this?

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StarStrider

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20 bucks? No way, that's a scam.

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I get the skepticism, but it's legit. Saved me hours of hold time. Worth every penny when you're desperate to talk to someone.

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Have you checked if there's any system maintenance going on? Sometimes they lock accounts during updates. Might be worth checking their Twitter or Facebook for announcements.

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Sofia Torres

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OMG the FPL website is THE WORST. I swear they designed it to be as frustrating as possible. Solidarity, OP. Hope you get it figured out soon!

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For real tho. It's like they're stuck in 1995 or something 💀

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Ava Martinez

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Have you tried accessing it from a different browser or clearing your cache? Sometimes that helps with weird login issues.

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Good idea, I'll give that a shot. Thanks!

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Miguel Ramos

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idk if this helps but i had a similar problem and it turned out my account was flagged for suspicious activity. had to verify my identity again. might be worth asking about that when you call.

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