PFL Account Hacked? Password and Security Questions Changed - Need Help ASAP!

Ugh, that sucks! I had a similar issue last year. Have you tried the 'Forgot Password' option? Sometimes that can bypass the security questions.

This happened to me too! It's so frustrating. I ended up having to call their technical support line. Be prepared to wait on hold for hours tho 🙃

I found a way to get someone on the phone without waiting for hours. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Here's what you need to do: 1. Document everything. Take screenshots of any error messages you're getting. 2. Try accessing your account from a different device or browser. Sometimes it's just a tech glitch. 3. If that doesn't work, you'll need to contact PFL directly. Their number is 1-877-238-4373. 4. When you call, explain that you suspect unauthorized access to your account. They should have protocols for this. 5. Be prepared to verify your identity. Have your SSN, address, and any claim numbers ready. 6. If the phone wait is too long, try their online contact form or email: pfl@edd.ca.gov 7. As a last resort, you might need to file a new claim and explain the situation. Hope this helps! Let us know how it goes.

have u tried turning it off and on again? 🤣

This is why I always use a password manager and 2FA on everything. Might be worth setting that up once you get back into your account.

ugh the PFL system is such a mess. i've been trying to get my claim sorted for weeks now. solidarity, friend 💪

Not to freak you out more, but you might want to check your credit report too. If someone got into your PFL account, they might have enough info to do more damage.

Plot twist: what if it wasnt hacked and you just forgot your password? 🤔 Happens to the best of us lol