FPL account locked - can't upload docs or start application. Help!
Hey everyone, I'm having trouble with my Family Paid Leave application. My account is locked on the website and I can't upload anything. Has anyone else dealt with this? Any advice on how to unlock it or get through to someone who can help?
20 comments
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CosmicCowboy
Ugh, I feel your pain! I had the same issue last month. It's so frustrating when you cant even start the process because of a stupid technical glitch. Have you tried calling their helpline?
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Paolo Longo
•Yeah, I've been trying to call but no luck getting through. It's like they don't want us to actually use the system 🙄
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Amina Diallo
•Pro tip: call right when they open. I got through after only 30 mins on hold that way!
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Paolo Longo
•Thanks for the tip! I'll give that a shot tomorrow morning.
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Oliver Schulz
I found a way to get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Natasha Orlova
•Sounds too good to be true. Is this legit?
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Oliver Schulz
•I was skeptical too, but it actually worked for me. Saved me hours of frustration.
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Javier Cruz
•20 bucks tho? Thats kinda steep just to talk to someone...
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Oliver Schulz
•I get it, but for me it was worth it. Time is money, and I was wasting so much time trying to get through.
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Emma Wilson
Have you tried clearing your browser cache and cookies? Sometimes that can help with website issues. Also, make sure you're using a supported browser. The FPL website can be finicky.
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Malik Thomas
This whole system is a joke. They make it so hard to access benefits we're entitled to. I've been dealing with similar issues for weeks now. Solidarity, friend. 💪
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NeonNebula
•Preach! 🙌 Its like they want us to give up
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Isabella Costa
Here's what worked for me: 1. Clear your browser cache and cookies 2. Try accessing the site in incognito mode 3. If that doesn't work, use a different browser altogether 4. Still no luck? Try from a different device if possible 5. As a last resort, create a new account with a different email If none of these work, you'll probably have to call. Be prepared for a long wait. Good luck!
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Paolo Longo
•Wow, thanks for the detailed advice! I'll work through these steps and see if any of them do the trick.
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Ravi Malhotra
•Creating a new account worked for me! Just make sure to use all the same info except the email.
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Freya Christensen
lol welcome to bureaucracy hell. where everything's made up and the points don't matter 🤡
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Omar Farouk
•🤣🤣🤣 ain't that the truth
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Chloe Davis
Have you tried reaching out to your local representative? Sometimes they can help push things through or at least get you in touch with the right person.
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Paolo Longo
•I hadn't thought of that. How would I go about contacting them?
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Chloe Davis
•Just google your state and district representatives. Most have contact forms on their websites. Explain your situation and they might be able to help!
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