PFL verification issues - system can't verify info, need help!

Ugh, I feel your pain! I had the same problem last month. Have you tried using ID.me to verify your identity? That seemed to help speed things up for me.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you tried submitting additional documents? Sometimes that can help with verification issues. I had to send in my W-2 and a recent paystub before they could process my claim.

The whole system is so broken. I've been dealing with this for weeks and still no resolution. It's like they don't want us to get the benefits we're entitled to 😡

Here's what worked for me when I had verification issues with my paid family leave claim: 1. Double-check all your personal info on the application. Even small typos can cause problems. 2. Use ID.me to verify your identity if you haven't already. 3. Submit additional documents like pay stubs, W-2, and a utility bill. 4. Keep calling! I know it's frustrating, but persistence pays off. 5. If all else fails, contact your local state representative. They can sometimes help push things through. Hang in there! It's a pain, but you'll get it sorted eventually.

lol good luck. i've been trying to get my claim verified for 3 months now. might as well be screaming into the void 😂😭