EDD account locked - forgot security question for PFL claim. Help!

I've been trying to call but its impossible to get through. I've been on hold for hours and then get disconnected. 😫

Pro tip: call right when they open. I got through after only 30 mins of waiting last time I tried this.

Thanks for the tip! I'll give that a shot tomorrow morning. Fingers crossed 🤞

Sounds too good to be true. Is this legit? Anyone else tried it?

20 bucks? thats highway robbery 🤡

I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Worth every penny imho.

How long did it take for them to get someone on the line?

It took about 2 hours, but I didn't have to sit there listening to hold music. They just called me when an agent was on the line.

Thank you so much for the detailed steps! I'll definitely try this out. Did they ask for any additional verification when they emailed you back?

Yeah, they asked for a copy of my ID and a recent utility bill. Make sure you have those handy!

I hadn't even thought of that! How do I find my assembly member?

Just google "find my california assembly member" and enter your address. Their office should have a contact form or phone number.

Thanks! I'll give that a try too. Trying everything at this point lol

Or use a password manager! Most of them have sections for security questions too.

Not yet, but I'm working through all the suggestions here. I'll definitely update when I get it sorted. Thanks for checking in!