EDD Account Locked Out: Forgot Password & Security Question. Help!
Hey everyone, I'm having trouble accessing my EDD account. I forgot my password and can't remember the answer to my security question. Has anyone else dealt with this? Any tips on how to reset everything?
18 comments
Tom Maxon
I found a way to solve EDD account password reset issues, watch this: https://www.youtube.com/watch?v=e7huv7mN324
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Esteban Tate
Ugh, been there done that. EDD's system is such a pain sometimes. Have you tried calling their tech support line? They might be able to help you reset everything.
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Alice Pierce
•Thanks for the suggestion. I've been trying to call but keep getting stuck on hold forever. 😫 Any tricks to get through?
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Ivanna St. Pierre
•Pro tip: call right when they open in the morning. You might have better luck getting through then.
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Alice Pierce
•Good idea, I'll give that a shot tomorrow. Fingers crossed! 🤞
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Elin Robinson
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Atticus Domingo
•Sounds too good to be true. Is this legit?
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Elin Robinson
•Yeah, it's legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
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Beth Ford
•How long did it take for them to get someone on the line?
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Elin Robinson
•It took about 2 hours for me, but I didn't have to sit there listening to hold music. They just called me when an agent was ready.
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Morita Montoya
Here's what you need to do: 1. Go to the EDD website and click on 'Forgot Password' 2. You'll need to provide your SSN and driver's license/ID number 3. If you can't answer the security question, there should be an option to reset it 4. They'll send a verification code to your email or phone 5. Use that code to set up a new password and security question If that doesn't work, you might need to create a whole new account. It's a hassle, but sometimes it's the only way. Good luck!
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Alice Pierce
•Thank you so much for the detailed steps! I'll give this a try right now.
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Kingston Bellamy
•This is solid advice. Wish I had known this earlier, would've saved me a ton of headaches!
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Joy Olmedo
lol welcome to the club. EDD's website is like trying to navigate a maze blindfolded while riding a unicycle. 🤡
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Isaiah Cross
Have you tried using a different browser? Sometimes clearing your cache and cookies can help too. EDD's site can be finicky.
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Alice Pierce
•I haven't tried that yet. Good idea, I'll give it a shot!
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Kiara Greene
Ugh, I feel your pain. I was locked out of my account for WEEKS. Had to send in physical mail to verify my identity. It was a nightmare. Hope you have better luck!
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Evelyn Kelly
•Physical mail? What is this, 1995? 🙄 EDD needs to get with the times fr
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