EDD customer service edd phone system completely broken - 6 hours calling today

Right? Like how can an entire government agency just not answer phones? This is insane.

It's been like this for months. The system can't handle the volume but they won't fix it or hire more agents.

Wait, they ALL go to lunch at once? No wonder I couldn't get through around noon!

That's actually helpful to know. Still doesn't explain why I can't get through at 8:30am though.

Never heard of Claimyr. Is it legit? At this point I'm desperate enough to try anything.

Totally legit. Check out claimyr.com - they basically auto-dial for you and call you back when they get an agent on the line. There's even a demo video at https://youtu.be/JmuwXR7HA10

I've seen ads for these services but wasn't sure if they actually work. How much did it cost?

I'll try that tomorrow. Today was clearly a waste - probably should have known Monday would be terrible.

Wednesday worked for me too but still took 67 attempts and then 2 hour hold. Be prepared for a full day commitment.

Good tip about waiting 70 seconds. I was pressing 1 immediately after the English prompt.

The 833 number myth needs to die. It's literally the same line as 800-300-5616. Waste of time switching between them.

You're keeping a spreadsheet? That's dedication. What's your overall success rate?

About 1 in 85 attempts gets me to hold. Of those, maybe 60% actually connect before dropping. It's brutal.

Those numbers are depressing but probably accurate. No wonder people are paying for calling services.

That's the worst! Getting so close and then having it drop. I'd lose my mind.

That's exactly why I switched to Claimyr. Their system stays on hold for you so even if it drops, they just redial automatically.

Thank you! I wasted hours asking to be transferred to a 'specialist' because some YouTube video said to do that.

Yeah I saw those old forum posts too. Good to know they're outdated.

That's not too expensive if it actually works. Better than taking unpaid time off work to call all day.

I was skeptical about paying but honestly, my time is worth more than $20. Used it twice now and both times got connected under an hour.

Is there any pattern to when calls drop? Like certain times or after being on hold for a specific duration?

Seems random but I notice more drops around shift changes - like 11am, 3pm, end of day. Their system is just garbage.

4-6 hours?! I can't dedicate that much time every day. I have to work.

That's the reality unfortunately. It's why automated services like Claimyr exist - they handle the time commitment for you.

I tried the *67 thing for a week because someone swore it worked. Complete waste of time.

Good to know. I was about to ask my friend in San Francisco to call for me thinking Bay Area numbers get priority.

That's exactly my situation - claim is just stuck pending with no explanation. Maybe I should just bite the bullet and pay for the service.

Do it. The peace of mind alone is worth it. Plus you'll actually get your benefits flowing again instead of being stuck in phone hell.

I didn't know you could press menu options early. That could save a lot of time over hundreds of calls.

The early pressing trick works but you have to time it right. Too early and it doesn't register, too late and you waste time.

Those numbers are insane. No wonder it feels impossible to get through.

This is why I don't feel bad about using Claimyr. The system is broken by design and they're just providing a workaround.