I'm new to this community but wanted to share my recent experience since it sounds exactly like what you're going through! I made the same certification mistake about 2 months ago - reported no work when I had actually worked a few days that week. I was absolutely panicking thinking I'd get in trouble. The good news is that since your claim is still "pending for review" and no payment has been issued, you're in the ideal position to fix this. When I finally got through to EDD (took about 5 days of calling at 8 AM sharp), the representative was really understanding. She said this type of mistake happens frequently with new claimants who don't understand how benefit weeks work. Here's what helped me: - Called Tuesday morning at exactly 8:00 AM and got through on my second try that day - Had my exact work dates and gross earnings ready - The rep updated my certification immediately and noted that I self-reported the error - No penalties, no fraud accusations, no delays in processing Your "pending for review" status is likely because your employer already reported wages for May 6-9, so the system flagged the discrepancy automatically. This is actually good - it shows the system is working to prevent incorrect payments. Don't stress about fraud implications - those apply to people who intentionally hide income and get caught after collecting benefits. You're doing the opposite by trying to fix it before getting paid. Keep trying those early morning calls - you've got this!

As someone who's been through this exact situation, I want to reassure you that you're handling this perfectly! I made the same mistake on my first certification last year - got confused about when my benefit week actually started and reported no work when I had actually worked several days. The fact that your claim is still "pending for review" is actually the best possible scenario. It means the system caught the discrepancy between your certification and your employer's wage report before issuing any payment. This is exactly how it's supposed to work! Here's what worked for me: - I called at 8:00 AM sharp on a Wednesday and got through after about 15 minutes on hold - The EDD rep was super understanding and said this happens constantly with new claimants - I provided my exact work dates and gross earnings, and she updated everything immediately - She put detailed notes in my file showing I self-reported the error before payment - No penalties, no fraud issues, and my claim processed normally afterward Don't let the fraud fears get to you - those situations involve people who collect benefits they shouldn't have and try to hide it. You're doing the complete opposite by proactively trying to fix this before getting paid. Keep trying those early morning calls and have your May 6-9 work dates and earnings ready. The EDD reps deal with these honest mistakes all the time and they'd much rather fix it now than later. You're going to be fine!

I'm dealing with EDD right now for a totally different issue (certification problems), but I've learned that persistence is key. The system is overwhelmed and understaffed. For updating phone numbers specifically, I found out they have a dedicated Identity Alert section you can call at 866-401-2849, which sometimes has shorter wait times than the main line. Might be worth trying that number too.

Just checking back - were you able to get this resolved? The secure message option or the alternate phone number might be your best bets if you're still stuck.

I'm new to this community but wanted to add something that really helped me when I was in a similar situation last year. In addition to all the excellent medical documentation advice everyone has shared, I'd strongly recommend keeping a detailed work diary for at least 2-3 weeks before you quit. Document specific incidents with dates, times, and how they affected your health symptoms. For example: "March 15, 3pm - Manager assigned urgent project with 24-hour deadline on top of existing workload. Experienced panic attack at 4pm, had to leave desk for 20 minutes to calm down in bathroom." This creates a clear pattern showing how specific work demands directly trigger your health issues. Also, if you have any sick days or mental health days you've taken recently, gather those records too. They help establish a timeline showing your health was deteriorating due to work stress. One thing I wish someone had told me: after you quit and file for UI, continue documenting your recovery progress. If your symptoms improve after leaving the job, that actually strengthens your case that the work environment was the cause. My anxiety decreased dramatically within 2 weeks of leaving my toxic job, and my therapist documented this improvement in a follow-up letter that really helped during my appeal. The whole process is scary, but with proper documentation and persistence, it's definitely possible to get approved. Your mental health is worth fighting for - you're making the right choice prioritizing it now before things get worse. Best of luck with everything!

I'm new here but wanted to share my experience since I'm currently going through this exact process. I quit my job 6 weeks ago due to severe panic disorder that was being triggered by my workplace (similar 65+ hour weeks, constant crisis mode, zero work-life balance). Here's what I've learned so far: **The documentation is absolutely critical** - I had my psychiatrist write a detailed letter stating that my panic disorder was "significantly exacerbated by workplace stressors including excessive hours and high-pressure environment" and that "continued employment in this capacity poses substantial risk to patient's mental health stability." The specific medical language seems to matter a lot. **Timeline of events matters** - I kept screenshots of all my accommodation requests (asking for reduced hours, work-from-home days) and my supervisor's rejections. Having that paper trail showing I tried to make it work was crucial during my phone interview. **The waiting game is real** - I'm still in the process (just had my appeal hearing last week after initial denial) but my case worker seemed much more receptive during the appeal with all my documentation organized properly. **Financial planning is essential** - Make sure you have more savings than you think you'll need. I thought 2 months would be enough but I'm now at 6 weeks with potentially 2+ more months to go. Your situation sounds very similar to mine and honestly, reading your post brought back all those feelings of desperation and fear I had. You're absolutely making the right choice putting your health first. With proper documentation and persistence, there's definitely hope for approval. Feel free to reach out if you want to compare notes on the process!

Hey, did you end up getting through to EDD? Just curious which method worked for you. I had a similar situation last month (though mine was a phone interview not video) and it took me forever to cancel it properly.

Great to hear you got it sorted out! For future reference for anyone else in this situation, you can also try calling the EDD Employer Services line at 1-888-745-3886 - they sometimes transfer you to the right department and the hold times are often shorter than the main number. Also worth noting that if you have a CalJOBS account, you can update your employment status there too which helps keep everything synchronized across their systems.

I see a lot of confusion in this thread between EDD and Money Network responsibilities. To clarify: - EDD processes your claim and approves payments - Money Network issues and manages the debit cards - They're separate entities with separate customer service systems For card issues (never received, lost, stolen), always contact Money Network directly at 1-866-692-9374. Their hours are 24/7, unlike EDD. For claim issues (payment amounts, disqualifications), contact EDD. OP, once you get your card situation resolved, I strongly recommend switching to direct deposit through your UI Online account. It's much more reliable and funds typically appear 1-2 days after payments are approved.

So glad to see this got resolved! Your experience perfectly illustrates why it's so important to distinguish between EDD and Money Network issues. For anyone else reading this thread who might face similar problems, here are the key takeaways: 1) Always call Money Network directly for card issues - they're available 24/7 unlike EDD, 2) Double-check that your full address (including apartment/unit numbers) is correct in both systems, 3) Don't wait more than 10 business days before requesting a replacement, and 4) Switch to direct deposit ASAP to avoid these headaches entirely. The Money Network transfer feature is also a great backup option once you have account access. Thanks for updating us on the resolution - it'll definitely help others in similar situations!