For those who are still having issues after the system comes back up, sometimes your browser stores corrupted cookies from the failed login attempts. Try these steps: 1. Clear browser cache and cookies specifically for edd.ca.gov 2. Restart browser completely 3. Try incognito/private browsing window 4. Check that your internet connection is stable I've found that doing a full browser reset helps 90% of the time when these login glitches happen.

This is exactly why I always try to certify on weekdays when possible! I learned the hard way that Sunday mornings are the worst time to use the EDD site. I've been dealing with UI claims for almost a year now and I've noticed the system is much more stable Tuesday-Thursday between 10am-2pm. I know it's not always possible to avoid your assigned certification day, but if you have flexibility, those are the golden hours. Also, bookmark the mobile version of the site (m.edd.ca.gov) as a backup - it sometimes works when the main site is down because it runs on different servers.

Just joined this community after finding this thread through a desperate Google search for EDD help! I've been calling for 9 days straight with zero success - just that same soul-crushing "higher than normal call volume" message followed by the dial tone. My certification has been stuck on "pending" for 3 weeks now and I'm starting to panic about rent. Reading through everyone's experiences here has been both validating and incredibly helpful. I had no idea there were strategic times to call - I've just been randomly dialing throughout the day whenever I get frustrated enough. Definitely going to try that Wednesday/Thursday 8:15-8:45am window that @Mei Chen suggested, and @Connor O'Neill's tip about waiting through the entire automated message instead of hanging up immediately sounds brilliant. After seeing multiple people confirm success with that Claimyr service - especially @Jamal Edwards' detailed experience - I'm seriously considering it even though it kills me to pay extra just to access my own unemployment benefits. But honestly, my time and sanity are worth more than whatever they charge at this point. Thank you all for sharing your strategies and keeping each other sane during this bureaucratic nightmare. This thread has been more helpful than anything EDD has provided! Here's hoping we all break through this broken system soon 🤞

Just joined this community after stumbling across this thread during my own desperate search for EDD solutions! I'm on day 6 of the endless calling nightmare with absolutely zero success - just that same infuriating "higher than normal call volume" message every single time. My payments have been stuck on "pending" for 2.5 weeks now and the stress is eating me alive. Reading through everyone's experiences here is both heartbreaking and strangely reassuring - at least I know I'm not losing my mind or doing something fundamentally wrong! The system really is just completely broken. I've been calling at random times throughout the day but clearly need to get more strategic about this. Definitely planning to try those Wednesday/Thursday 8:15-8:45am windows that @Mei Chen mentioned, and @Connor O'Neill's tip about waiting through the entire automated recording instead of immediately hanging up and redialing. I feel like such an amateur for not thinking of these timing strategies before! That Claimyr service is also starting to look really appealing after seeing @Jamal Edwards' detailed success story and multiple others confirming it actually works. I normally would never consider paying a third party for what should be a basic government service, but my mental health is deteriorating from this constant rejection cycle. Sometimes you just have to cut your losses and find a solution that actually gets results! Thanks everyone for sharing your strategies and experiences - this thread has been more helpful than anything I've found through official EDD channels. Here's to hopefully breaking through this bureaucratic nightmare soon! 🤞

Great news! Glad to hear you got it resolved before your certification was due. Always good to document those security answers somewhere secure.

So glad you got back in! This is such a common problem - I work at a local workforce development center and we see people locked out of their EDD accounts almost weekly. Your experience is exactly why we always tell people to save their security question answers in a secure note or password manager when they first set up the account. The EDD system is super sensitive about capitalization, spaces, and punctuation in those answers too. Thanks for sharing the update - it'll help other people know there's hope even when it seems impossible!

I'm new to this community and have been desperately searching for my EDDCAN for almost a month now! This thread has been an absolute goldmine of information - I can't believe how many helpful solutions everyone has shared here. I had completely given up on the askedd.edd.ca.gov site since it kept asking for information I didn't have. Reading through all these success stories has given me so much hope! I'm definitely going to try the technical support line at (833) 978-2511 first thing tomorrow morning - it sounds like so many people have had actual success with that number compared to the impossible main UI line. I'll also check my UI Online profile section under account details and dig through my pile of old mail for any EDD correspondence. It's honestly incredible how this community has figured out all these workarounds when EDD's official help seems so limited. Thank you to everyone who took the time to share what worked for them - having multiple proven methods to try makes me feel actually optimistic about finally solving this nightmare!

Hi everyone! I'm new to this community and have been struggling to find my EDDCAN for about two weeks now. After reading through all these incredibly helpful suggestions, I feel like I finally have a real game plan! The askedd.edd.ca.gov site hasn't been working for me either, so I'm really grateful to see all these alternative methods that people have actually had success with. I'm definitely going to try the technical support line at (833) 978-2511 first thing tomorrow morning - it sounds like so many of you have had much better luck with that number compared to the main UI line that never picks up. I'll also check my UI Online profile section under account details and dig through my old mail pile for any EDD correspondence I might have saved. It's amazing how this community has come together to solve what should be such a simple problem! Thank you to everyone who took the time to share what worked for them - having multiple proven approaches to try gives me real hope that I can finally get this resolved after weeks of frustration.

Update: I filed my claim today using the regular UI Online application like you all suggested. It did ask for my Nevada employer information and had a checkbox to indicate it was out-of-state employment. The system accepted my application and gave me a confirmation number. Now I just have to wait for them to process it and hopefully contact Nevada without any issues. Thanks everyone for your help!

Glad to see you got your claim filed! Just wanted to add that if you run into any delays during processing, don't panic - interstate claims can sometimes get stuck in the system for various technical reasons. If you need to follow up after a few weeks, try calling early in the morning (around 8:00-8:30 AM) when call volumes are lower. Also keep all your documentation from your Nevada job handy - sometimes they'll ask for additional verification even after the initial application. The good news is once it's approved, your benefit amount will be based on your Nevada wages, so if you were making good money there it should work in your favor. Best of luck with the process!