ESD claim shows 'disqualified' but I received approval letter - what's going on?

this happened 2 me last month!! the online status often doesn't update right away after they make a decision. keep filing ur weekly claims no matter what!! take pictures of that letter too just in case

What you're experiencing is actually pretty common with ESD. The online system sometimes shows 'disqualified' as a default status while they're processing different decisions about your claim. The letter you received approves your late filing reason, but there might be other issues they're still working on. You should: 1. Definitely keep filing your weekly claims 2. Check if there are any 'Alert' messages or action items in your eServices account 3. Look for additional letters that might explain specific disqualifications ESD often sends multiple determination letters for different aspects of your claim. The approval you received is just for the late filing issue, not necessarily for your entire claim eligibility.

I went through this exact situation back in October!! The online status said disqualified for WEEKS even after I got an approval letter. It was because I had two separate issues - the late filing (which they approved) and an employer dispute (which was still in adjudication). KEEP FILING YOUR WEEKLY CLAIMS!!! If they eventually approve everything, they'll pay you retroactively for all the weeks you filed. If you don't file, you won't get paid for those weeks even if they approve your claim later.

Have you tried calling ESD directly??? I know its impossible to get through but I was in a similar situation and NEEDED to talk to someone. I found this service called Claimyr (claimyr.com) that got me through to an ESD agent in about 20 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent explained that my claim had multiple issues and each one gets reviewed separately. The online status only shows the worst status until ALL issues are resolved. Seriously worth calling to get clarity instead of waiting and stressing!

THE SAME EXACT THING just happened to me last week!!! ESD's system is so BROKEN! My online status said "disqualified" but I got an approval letter for my illness absence issue. Then 3 days later I got ANOTHER letter saying I was disqualified because my former employer said I quit (which is a LIE, I was laid off). So now I'm appealing that decision while also trying to get paid for the approved part. It's MADDENING! The left hand doesn't know what the right is doing at ESD. Prepare yourself for possibly more letters coming with conflicting information!

To clarify what's happening: 1. Your claim had at least two issues: late filing (now approved) and likely another issue causing the disqualification status 2. Common secondary issues include: - Identity verification requirements - Employer contesting the claim - Work search requirements - Able and available requirements - Separation reason determination 3. Each issue is reviewed separately, and you'll receive a determination letter for each 4. The online system shows the most restrictive status (disqualified) until all issues are resolved 5. You should continue filing weekly claims while waiting for resolution Check your ESD correspondence inbox online for any additional letters that may have been sent electronically instead of by mail. Also check your "Upload Documents" section to see if they're requesting any verification documents.

anyone else notice how ESD always sends the GOOD news in the mail but puts the BAD news (like document requests) online where u might miss it?? seems shady tbh

It sounds like you've identified the issue now - the identity verification requirement. This is very common and explains the seemingly contradictory information. Here's what will happen: 1. Once you upload your identity documents, they'll go into a verification queue 2. This can take 1-3 weeks to process (sometimes longer during busy periods) 3. If your identity is verified, that issue will be resolved 4. If all other issues are resolved (like your late filing already is), your status should change from disqualified to paid 5. You'll receive all back payments for weeks you've claimed once everything is resolved Keep an eye on your online account for status changes and any additional requests for information.

Driver's license and social security card should be sufficient for identity verification in most cases. Occasionally they request additional documentation if they can't verify with those documents alone. You may not receive a separate notification when your identity is verified - often, you'll simply see your claim status change and payments issued. I recommend checking your account every 2-3 days. If it's been more than 3 weeks since uploading your documents with no change in status, then it would be appropriate to contact ESD directly. The current average processing time for identity verification is about 10-14 days, but this varies based on current claim volume.

Just wanted to add that I went through almost the exact same situation a few months ago! The key thing is DON'T PANIC when you see conflicting information from ESD - their system is notorious for showing outdated or incomplete status updates. In my case, I had three separate issues on my claim: late filing (approved), identity verification (took 2 weeks), and a work search waiver request (took another week). Each one got resolved at different times, but my online status stayed "disqualified" until the LAST issue was cleared. The most important advice: screenshot/save EVERYTHING. Save that approval letter, take photos of any documents you upload, and keep records of when you file weekly claims. If there are any problems later, you'll have proof of what happened when. Also, even though the online system is frustrating, try to check it at least twice a week for any new messages or document requests. Sometimes they'll add requirements without sending you a notification. Hang in there - it sounds like you're on the right track with uploading your identity documents!

I'm dealing with something similar right now! My claim has been showing "disqualified" for 3 weeks but I got an approval letter for my separation issue. Turns out I also had an identity verification requirement that I completely missed because it was buried in the online messages. One thing that helped me was setting up text notifications through eServices - you can get alerts when new messages are posted to your account. It's under the "Contact Preferences" section. That way you won't miss any document requests or updates like I almost did. Also, when you upload your identity documents, make sure the images are super clear and all four corners of each document are visible. I had to resubmit mine because my first photos were too blurry. Keep filing those weekly claims no matter what the status says online! The system really is that confusing but everyone here is right - you'll get back pay for all the weeks you filed once everything gets sorted out.

I just went through this exact same thing 2 months ago! My online status showed "disqualified" for almost 6 weeks even though I had gotten approval letters for some issues. It turns out ESD's system is just really bad at showing partial approvals - it defaults to the most restrictive status until EVERYTHING is cleared. Here's what I learned: 1) Keep filing weekly no matter what the online status says, 2) Check your online messages religiously because they often put time-sensitive requests there, 3) Save/screenshot every single document and letter you get, and 4) Be patient because each issue gets resolved separately. The identity verification you found is probably the main thing holding up your payments now. Once that's processed (usually 1-2 weeks), your status should flip to approved and you'll get all your back pay. The system really is this confusing for everyone - you're not alone in feeling frustrated by the mixed messages!