Denied NY unemployment but still able to certify weekly - should I continue claiming?
I'm so confused about my unemployment status right now. I received a determination letter from NYSDOL last week saying my claim was denied (something about not having enough wages in my base period), but when I log into my account, I can still certify for weekly benefits. I've been claiming for the past 2 weeks since getting the denial letter because the system lets me, but I'm worried this might cause problems later. Has anyone experienced this? Should I keep certifying or stop? I don't want to accidentally commit fraud or have to pay anything back!
24 comments


StarSeeker
probly just a glitch in their system lol. Id keep claiming as long as they let you, worst case they'll just say no again
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Anastasia Sokolov
•That's what I thought at first, but I'm worried they might say I was trying to commit fraud if I keep certifying after getting denied. Has anyone actually gotten paid after receiving a denial letter?
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Sean O'Donnell
DO NOT KEEP CERTIFYING!!! This is a common system issue with NY unemployment in 2025. The certification system doesn't automatically update when denial determinations are processed. If you keep certifying and somehow get paid, they WILL find out and you'll have to pay it all back with penalties. I went through this exact situation last month.
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Anastasia Sokolov
•Oh no! Thanks for the warning. Did you have to pay anything back? I'm going to stop certifying immediately.
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Zara Ahmed
Actually, it depends on WHY you were denied. The letter should specify the exact reason. If you were denied for base period wages, you might be eligible for a different type of claim. Some people get denied for regular UI but qualify for other programs. Don't just stop certifying without getting clarification first.
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Anastasia Sokolov
•The letter mentioned something about not having enough wages in my base period. Does that mean I might qualify for something else? Should I call them to check?
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Luca Esposito
I had a similar situation back in January. Got denied but could still certify. Turns out I was denied for regular benefits but qualified for an alternate base period claim. The system was letting me claim while they processed the alternate claim. If I had stopped claiming, I would have lost weeks of benefits.
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Anastasia Sokolov
•That's interesting! How did you find out you qualified for an alternate base period claim? Did they notify you or did you have to call them?
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Nia Thompson
This is one of those situations where you NEED to talk to an actual agent. The online system is notoriously confusing in these edge cases. I tried calling for 3 days straight and couldn't get through until I used Claimyr (claimyr.com). They got me connected to an agent in about 20 minutes. The agent explained that my denial was for regular UI but I qualified for a different program, so I needed to continue certifying. You can see how it works in their video: https://youtu.be/Rdqa1gKtxuE
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StarSeeker
•is that service legit? seems sketchy that you have to pay to talk to unemployment when its a govt service we already pay taxes for
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Mateo Rodriguez
Let me clarify what's happening here based on my experience working with claimants: 1. When you receive a denial based on insufficient base period wages, the system automatically evaluates you for an Alternate Base Period (ABP) claim. 2. The system allows you to continue certifying during this evaluation period. 3. If you qualify under ABP, those certifications will be paid. If not, no benefits will be issued. 4. IMPORTANT: The denial letter should specifically state whether you're being considered for ABP. Check the letter carefully for this information. 5. If the letter doesn't mention ABP evaluation, you should contact NYSDOL immediately for clarification before continuing to certify.
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Anastasia Sokolov
•Thank you for this detailed explanation! I just checked my letter again and it does mention something about evaluating me for an alternate base period. I guess I should keep certifying until I get a final determination on that.
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GalaxyGuardian
The SAME EXACT thing happened to me!!! I got denied in February then approved in March and they backdated all my payments!! The system is SO CONFUSING i hate it!!!! Make sure u keep certifying every week so if they do approve u later u get all ur back pay!!!
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Mateo Rodriguez
•This is correct advice. If you're being evaluated for ABP, continue your weekly certifications. If ultimately approved, you'll receive all back payments for properly certified weeks.
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Nia Thompson
I'm glad someone mentioned Claimyr. After trying for a week to get through on my own (literally 40+ calls), I used them and got connected in about 25 minutes. The agent explained that my denial letter was only for regular UI, but they were processing my claim under ABP (which uses more recent wages). She told me to keep certifying while that determination was being made. Without that clarification, I would have stopped certifying and lost weeks of potential benefits.
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Anastasia Sokolov
•I think I'm going to have to call them to be sure. I've tried calling a few times already but can't get through. Maybe I'll check out that service if I keep having trouble.
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Zara Ahmed
After reviewing all the advice here, I think your best course of action is: 1. Carefully read your denial letter to see if it mentions evaluating you for Alternate Base Period (ABP) 2. Continue certifying weekly while this evaluation is happening 3. Contact NYSDOL for clarification - yes, it's difficult to reach them, but necessary in your situation 4. Keep documentation of all your certifications and any communication with NYSDOL This is a common situation that confuses many claimants. The system's design isn't user-friendly, but there's likely a legitimate reason you can still certify.
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Anastasia Sokolov
•Thanks everyone for all the helpful advice! I re-read my denial letter and it does mention they're evaluating me for an alternate base period. I'll keep certifying weekly and try to get through to someone at NYSDOL for confirmation. Really appreciate all the responses!
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Emma Morales
I went through something very similar last year! The key thing to understand is that NY unemployment has two different base periods they can use to calculate your eligibility. When you get denied for insufficient wages in the regular base period, they automatically check your "alternate base period" which uses more recent wage data. That's why you can still certify - the system keeps you active while they process this second evaluation. I'd definitely recommend continuing to certify weekly because if you do get approved under the alternate base period, you'll get backpay for all the weeks you properly certified. Just make sure to keep records of everything in case you need to reference it later. The whole process took about 6 weeks for me, but I eventually got approved and received all my back benefits.
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Dananyl Lear
•That's so reassuring to hear from someone who went through the exact same thing! Six weeks feels like forever when you're worried about money, but at least there's light at the end of the tunnel. Did you have to do anything special during those 6 weeks besides just certifying weekly? I'm keeping detailed records like you suggested - screenshots of everything just in case.
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Zane Gray
I'm dealing with a similar situation right now and this thread has been incredibly helpful! I got denied for regular UI two weeks ago but can still certify. After reading everyone's responses, I checked my denial letter more carefully and it does mention the alternate base period evaluation. I've been so stressed thinking I was doing something wrong by continuing to certify, but now I understand it's actually the right thing to do. Has anyone here had experience with how long the ABP evaluation typically takes? I know Emma mentioned 6 weeks, but I'm wondering if that's pretty standard or if it varies a lot. Also keeping detailed records of everything like you all suggested - screenshots, dates, everything. This whole system is so confusing but at least this community helps make sense of it all!
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ThunderBolt7
•I'm glad this thread helped you feel less stressed about the situation! From what I've seen in this community, the ABP evaluation timeline can vary quite a bit - I've heard anywhere from 4-8 weeks depending on how backed up they are. The 6 weeks Emma mentioned seems pretty typical though. One thing I'd suggest is setting up email notifications if you haven't already, so you get alerted immediately when there are any updates to your claim status. Also, if you do end up needing to call them for clarification, try calling right when they open at 8am - that seems to be when people have the most luck getting through. Keep doing what you're doing with the detailed records - that's exactly what you should be doing in this situation!
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Ethan Scott
I'm going through this exact same situation right now and this thread is a lifesaver! Got my denial letter last week for insufficient base period wages but the system still lets me certify. I was panicking thinking I might accidentally commit fraud or something, but after reading all your experiences it sounds like this is totally normal when they're evaluating you for the alternate base period. My denial letter does mention the ABP evaluation too, so I'm going to keep certifying weekly like everyone suggests. It's so frustrating that the system doesn't make this clearer - like why can't they just send a message saying "hey, we're still reviewing your case under different criteria, keep certifying"? Anyway, thanks to everyone who shared their experiences, especially those who got approved eventually. Gives me hope that this will work out! I'll definitely keep detailed records of everything and try calling them when I get a chance, though it sounds like getting through is a nightmare.
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Fatima Al-Rashid
•You're absolutely right about how confusing the system is! I just went through this same situation a few months ago and it's nerve-wracking when you're not sure if you're doing the right thing. The good news is that if your denial letter mentions ABP evaluation, you're definitely supposed to keep certifying - that's not fraud at all, it's actually what they expect you to do while they review your case under the alternate base period. I totally agree they should make this clearer in their communications! One tip that helped me during the waiting period was to screenshot my certification confirmations each week and save the denial letter in multiple places. Also, if you do try calling, I had better luck calling around 2-3pm on Wednesdays rather than first thing in the morning when everyone else is trying too. The whole process is stressful but hang in there - most people I've talked to who had the ABP evaluation eventually got approved and received all their back pay. Keep doing what you're doing!
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