Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with something similar right now! My mom just got her first Social Security payment last week and we were both confused when it was only about 40% of her expected benefit amount. After reading through all these comments, I realized we should check her MySocialSecurity account for the payment breakdown. Sure enough, it showed she only got paid for the last 12 days of the month since her birthday (and benefit start date) was on the 19th. It's really frustrating that SSA doesn't include even a simple note with these first payments explaining why they're different from the full benefit amount. Even just a one-line explanation like "This payment covers [X] days of benefits for [month]" would save so many people from worrying that something went wrong with their application. At least now I know what to expect when it's my turn in a few years!

0 coins

It's so helpful to hear about your mom's experience! The 12-day payment explanation makes perfect sense now that I understand how the system works. You're absolutely right about SSA needing better communication - even a simple breakdown on the payment stub would eliminate so much confusion. It's reassuring to know this is just how the system works for first payments rather than an error. Thanks for sharing your mom's experience - it really helps normalize what seems to be a very common situation that catches families off guard!

0 coins

I'm so glad you found this community helpful! This thread has been incredibly informative for someone like me who's still several years away from retirement. Reading through everyone's experiences with first Social Security payments has really opened my eyes to how the system actually works versus what people expect. The fact that so many people go through this same confusion with their first payment really shows there's a gap in how SSA communicates these details. It seems like a simple fix - just include a brief explanation with first payments about proration and deductions. But at least we have communities like this where people can share real experiences and help each other understand what's actually happening. Thanks to everyone who shared their stories here - this is exactly the kind of practical knowledge that helps people prepare for what can otherwise be a really stressful surprise!

0 coins

Raul Neal

You're absolutely right about the communication gap! As someone new to learning about Social Security, this thread has been invaluable. It's amazing how something that seems so straightforward - getting your first Social Security payment - can actually be so confusing due to all these behind-the-scenes calculations and timing issues. The fact that nearly everyone here had the same panic-inducing experience with their first payment really shows this is a systemic communication problem, not isolated cases. I'm definitely bookmarking this discussion for when my parents start approaching retirement age. Having this real-world knowledge ahead of time will help prepare them for what could otherwise be a very scary surprise. Thank you to everyone who shared - this kind of peer-to-peer education is so much more helpful than trying to decode official government websites!

0 coins

I'm dealing with something very similar right now! My SSDI converted to retirement benefits in January and I just got a notice that my monthly amount should be $18 higher. When I called about backpay, the representative told me the same thing about "small amounts" not being eligible for retroactive payment. Reading through these responses has been so helpful - especially learning about requesting a "Claims Specialist" and using the term "AERO recalculation underpayment." I had no idea there were specific terms that might help get through to someone who actually understands these issues. Has anyone else noticed if the timing of when you call makes a difference? I've been trying to call first thing in the morning but still getting those long wait times everyone mentioned.

0 coins

Welcome to the club! It's frustrating how many of us are dealing with the same issue. From what I've read in other forums, early morning (right when they open at 8am) or late afternoon (around 4pm) seem to have slightly better success rates for getting through. Some people also suggest calling on Tuesday-Thursday since Mondays and Fridays tend to be busier. I'd definitely try the specific terminology that Sydney Torres mentioned - asking for a "Claims Specialist" and mentioning "AERO recalculation underpayment." It sounds like having the right language really helps get past the initial representatives who might not be familiar with these types of issues. Good luck with your $18 - every dollar counts and it's definitely worth pursuing!

0 coins

I'm going through almost the exact same situation right now! My SSDI converted to retirement benefits last month and I just discovered they've been underpaying me by $31 monthly for the past 4 months. When I called, the first representative told me there was a "$50 minimum" for backpay (which sounds completely made up based on what Sydney Torres shared about processing $1.40 underpayments!). What really helped me was calling back and specifically asking to speak with a "Claims Specialist" like Sydney suggested. The second person I talked to was much more knowledgeable and actually initiated an underpayment review on the spot. She explained that my part-time work while on SSDI had increased my benefit calculation when it converted to retirement, which is exactly what happened to you. For anyone else dealing with this - don't give up after the first phone call! The representatives seem to have very different levels of knowledge about these conversion issues. I'm still waiting to hear back about my backpay, but at least I have a case number now and someone who understood what I was talking about. Also, calling right at 8am when they open seemed to work better than afternoons - I got through in about 45 minutes instead of the 2+ hours I was waiting later in the day.

0 coins

This is really encouraging to hear! It's so frustrating that we have to call multiple times just to find someone who knows what they're doing. The fact that you got a case number is a great sign - at least now there's a paper trail of your request. Your experience with the "$50 minimum" claim really confirms what Sydney Torres said about representatives making up policies. It seems like there's a real training issue at SSA where the frontline staff don't understand these AERO recalculation situations. I'm definitely going to try the 8am calling strategy. Did the Claims Specialist you spoke with give you any timeline for when you might hear back about the underpayment review? I'm curious how long these typically take to process. Thanks for sharing your experience - it's helpful to know that persistence pays off with these situations!

0 coins

As someone who's new to understanding Social Security but approaching this same decision, this has been an absolutely incredible thread to follow! I'm 67 and still working as a teacher making about $72K, planning to file at 70 but considering continuing to work for a few more years. What's been most valuable to me is seeing everyone's real-world examples - @Austin Leonard's $28/month increase, @Javier Torres's $22/month boost, and @Anastasia Sokolov's 3.8% growth beyond COLA really help set realistic expectations. Like many others here, I had very low earnings in my early teaching years in the 1980s (starting salary was under $20K!), so I'm hopeful that continued work could replace some of those lean years. I'm definitely going to try @Victoria Stark's suggestion about using the online calculators to model different scenarios, and @Javier Torres's approach of creating a spreadsheet to track indexed earnings sounds incredibly practical. The tip about setting up automatic notifications in my Social Security account is something I never would have thought of but makes total sense. It's so reassuring to learn that the AERO process happens automatically and can only help, never hurt your benefits. Thanks to everyone for sharing such detailed personal experiences - this community discussion has been far more helpful than anything I've found through official channels!

0 coins

Welcome to the discussion! As someone who's also new to all of this Social Security complexity, I'm amazed by how helpful this thread has been compared to trying to navigate the official SSA resources. Your situation as a teacher with those early low-earning years sounds very promising for potential AERO increases - starting at under $20K in the 1980s means those years will almost certainly be replaced by your current $72K salary (even after indexing). I love how everyone here has shared such specific, practical advice like the spreadsheet tracking and automatic notifications. It really makes the whole process feel much more manageable when you can learn from people who've actually been through it. The consensus seems clear that if you had a typical career progression with much lower early earnings, continuing to work past 70 can definitely be worthwhile. Thanks for adding to this incredibly valuable community discussion!

0 coins

As someone who just turned 69 and is facing this exact same decision, I can't thank everyone enough for sharing such detailed real-world experiences! I'm currently working as a software developer making about $105K and planning to file at 70 while continuing to work for at least another year or two. What really stands out to me from reading through all these responses is how much the AERO benefit depends on your individual earnings history. Like many others here, I had some pretty lean years in the early 1980s when I was just starting out in tech (my first job paid $18K!), so I'm cautiously optimistic that my current salary could replace some of those low-earning years in the calculation. I'm definitely going to try several of the practical suggestions mentioned here: using the online calculators to model scenarios with future earnings, creating a spreadsheet to track my indexed earnings by year, and setting up automatic notifications in my Social Security account. The tip about visiting a local SSA office in person instead of dealing with phone wait times also sounds much more promising for getting personalized guidance. It's incredibly reassuring to hear from people like @Austin Leonard, @Javier Torres, and @Anastasia Sokolov who've actually been through this process and seen real increases. Knowing that it's completely automatic and can only help (never hurt) takes a lot of the stress out of the decision to keep working past 70. Thanks to everyone for creating such a helpful and supportive discussion!

0 coins

Welcome to the discussion! As someone completely new to understanding Social Security benefits, this entire thread has been absolutely eye-opening. Your background in tech with that $18K starting salary in the early 80s sounds like a perfect scenario for meaningful AERO increases - those early years will almost certainly be replaced by your current $105K earnings. I'm really impressed by how everyone here has shared such practical, actionable advice. The combination of using online calculators to model scenarios, tracking indexed earnings in a spreadsheet, and setting up automatic notifications creates a really comprehensive approach to managing this process. It's amazing how much clearer this has all become through everyone's real experiences versus trying to decode the official SSA documentation. As a newcomer trying to understand these complex systems, I'm grateful for communities like this where people share genuine insights and support each other through these important financial decisions!

0 coins

I'm new to this community but wanted to share my experience from when I applied for survivor benefits about 3 months ago. Like everyone else has mentioned, SSA only required documentation for my marriage to my late husband (marriage certificate and death certificate) plus my identification. For previous marriages, they only asked verbal questions during the interview - dates, locations, former spouse names, and whether the marriages produced any children. What really helped me was calling the SSA office a few days before my appointment to confirm exactly what I needed to bring. The representative was able to review my case briefly and confirm that I wouldn't need documentation from my previous marriage since it was under 10 years. One small tip that made a difference: I organized everything in a simple binder with tabs - "Required Documents," "Previous Marriage Info," and "Questions to Ask." The SSA representative commented on how organized I was, which seemed to make the whole process more efficient. Your situation sounds very similar to mine - previous marriages well under 10 years, so you should be in good shape with just the basic documentation and organized information about dates and locations. The interview was actually much less stressful than I anticipated. I'm sorry for your loss, and I hope your application process goes smoothly!

0 coins

Welcome to the community, Alexis! I'm new here too but have been following this thread closely as I'm preparing for my own survivor benefits appointment. Your binder organization system with tabs sounds incredibly practical - that's such a smart way to keep everything organized and easily accessible during the interview. The idea of calling ahead to confirm what documents you need is brilliant too. I've been hesitant to call because of the wait times others mentioned, but knowing that they can actually review your specific case beforehand and confirm requirements makes it seem worth the effort. It's really encouraging to hear from someone with a similar situation (previous marriages under 10 years) who had a smooth experience. Thank you for sharing such detailed and practical advice - the binder system is definitely something I'm going to implement!

0 coins

I'm new to this community but wanted to share my experience from applying for survivor benefits just last month. The documentation requirements were exactly as everyone has described - I only needed our marriage certificate, his death certificate, and my ID for the core documents. What really stood out to me was how much the SSA representative appreciated when applicants came prepared with organized information. I created a simple one-page summary with previous marriage details (dates, locations, spouse names) and brought it to the interview. She actually made a copy for their files, which seemed to speed up the process significantly. For previous marriages, they asked standard questions verbally but didn't request any documentation since mine was only 4 years long (ended in 1995). The representative explained that they only need prior marriage documents if the marriage lasted close to 10 years or if there are discrepancies in their system that need verification. One thing that surprised me was how compassionate and patient the staff was during what's obviously a difficult time. The whole appointment took about 35 minutes, and I felt supported throughout the process. You sound extremely well-prepared based on all the great advice you've received here. I'm sorry for your loss, and I hope your appointment goes as smoothly as mine did!

0 coins

As a newcomer here, I want to thank everyone for sharing their experiences and advice. This thread has been incredibly helpful! I've been receiving Social Security benefits for a few years now, and thankfully I haven't gotten one of these scam calls yet, but reading about everyone's experiences makes me feel much more prepared if it happens. It's really disturbing how these scammers target people who depend on their benefits and create so much anxiety. I'm bookmarking this thread to share with other people in my situation. One thing I learned from reading all these responses is that it's always better to be overly cautious - hang up, verify through official channels, and never give out personal information over the phone. Thanks again to everyone who took the time to help educate others about these scams!

0 coins

Welcome to the community! I'm new here too and this thread has been such an eye-opener. I had no idea these Social Security scams were so widespread. Reading everyone's stories really drives home how important it is to be skeptical of unexpected calls, even when they seem official. The fact that scammers can spoof phone numbers and have access to some personal information makes it so much scarier. I'm definitely going to share this information with my elderly parents who are on Social Security - they need to know about these tactics. It's reassuring to see how supportive and informative this community is for helping each other stay safe from these predators.

0 coins

As a newcomer to this community, I want to add that these scam calls are unfortunately becoming more frequent and sophisticated. What happened to you is a classic example - they create urgency by claiming there's a payment issue and ask for banking information to "fix" it. The fact that you didn't give them any information shows great judgment! One additional tip I'd like to share: if you ever receive a suspicious call like this, write down the caller ID number and the exact time of the call. This information can be helpful when reporting the scam to the Inspector General's office. Also, consider adding your number to the Do Not Call Registry if you haven't already, though scammers often ignore this, it can help reduce some unwanted calls. Your May SSDI payment will definitely arrive on schedule - these scammers have absolutely no connection to the actual Social Security Administration or your benefits. Stay vigilant and thanks for sharing your experience to help warn others in our community!

0 coins

Welcome to the community, Benjamin! That's excellent advice about writing down the caller ID and call time - I wish I had thought to do that when I got the scam call. I did report it to the Inspector General's office like others suggested, but having those specific details would have been helpful. I'm also going to look into adding my number to the Do Not Call Registry, though like you said, scammers probably ignore it anyway. It's been such a relief getting confirmation from so many people here that my payment will arrive normally. This community has been incredibly supportive and educational - I feel much more prepared to handle these situations in the future. Thanks for the additional tips!

0 coins

Prev1...308309310311312...836Next