New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Toure

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I went through something similar last year - waited about 6 weeks to file thinking I'd land something quickly. The 4 week backdate limit is real and it stings, but here's what I learned: file your claim ASAP and be prepared for the phone interview where they'll ask about the delay. When I explained that I was actively job searching and didn't realize the urgency of filing immediately, they were understanding but still couldn't go beyond the 4 weeks. The good news is once you're approved, the weekly benefits really help while you continue your job search. Also make sure you're meeting the work search requirements - you need to document your job search activities each week. Don't let this delay cost you any more potential benefits!

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Luca Esposito

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@Sean Doyle In NY you need to make at least 3 work search contacts per week and keep detailed records. They can definitely audit your search activities - I got randomly selected for a work search review about 2 months into my claim. You have to provide employer names, contact info, dates, and method of contact online (application, in-person, etc. .)I kept a simple spreadsheet with all this info which made the review process smooth. They re'pretty strict about it so don t'skip documenting anything!

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Hunter Hampton

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@Sean Doyle In NY you need to make at least 3 work search contacts per week and keep detailed records. This includes job applications, networking contacts, career fairs, etc. They do random audits and can ask for proof, so definitely keep documentation - I use a simple spreadsheet with employer names, dates, contact method, and position applied for. They can deny benefits if you can t'provide adequate proof during an audit, so treat it seriously even though most weeks they don t'check.

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Romeo Quest

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I'm going through the exact same situation right now - got laid off in late September and kept thinking "next week I'll find something" until here we are in January. The 4-week backdate limit is brutal but it's unfortunately set in stone. I finally filed my claim two weeks ago and just got approved yesterday. Here's what I wish I knew earlier: when you file online at my.ny.gov, have ALL your employment info ready (last 18 months of employers, dates, wages, reason for separation). The initial application took me about 45 minutes but having everything organized helped. Also, they scheduled my phone interview for about 10 days after I filed - be honest about why you delayed but don't overthink it. The rep told me that while they can't extend the backdate period, they understand people don't always know the rules. Most importantly, file TODAY if you haven't already. Every day you wait is money lost. The weekly benefit in NY ranges from $104-$504 depending on your previous wages, so even getting just 4 weeks backdated plus ongoing benefits is better than nothing. Hang in there - I know it's frustrating but at least we can still get help going forward.

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@Romeo Quest thanks for sharing all those details - it s'really encouraging to hear you got approved! The 45-minute application time estimate is super helpful since I was worried it would take hours. Quick question about the phone interview: did they ask a lot of detailed questions about your job search activities during the delay period, or was it more focused on your employment history and eligibility? I m'nervous about that call since I basically did minimal job searching the first month after my layoff thinking I d'get rehired. Also wondering if you ve'started receiving payments yet or if there s'still a waiting period after approval?

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Guys im in the same boat rn... filed 3 weeks ago and still havent gotten any $$ 😭 this direct deposit stuff is stressing me out

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Natalie Chen

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Hang in there! It can take a while sometimes. Have you tried calling?

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Yeah but I can never get thru 😩 might try that claimyr thing someone mentioned

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I went through something similar last month! When I saw that "register for direct deposit" option, I was confused too because I had already entered my banking info during the initial application. Turns out it's totally normal - the system sometimes asks you to re-verify your information as part of their fraud prevention measures. The IDme verification is just an extra security layer they've added recently. As long as you used the same bank account details both times, you should be good to go. I got my first payment about a week after doing the re-verification, so don't stress too much about it! The NY unemployment system is confusing but it usually works itself out.

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Chloe Taylor

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The NYS Department of Labor system is such a joke. They make it impossible to reach anyone and then wonder why people are frustrated. I'm still missing two weeks of payments from when my claim was under review.

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Diego Flores

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Tell me about it. Been dealing with this mess for months. At least the website works better than it used to during COVID.

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Yara Khoury

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I'm dealing with the same issue right now! I've been certified for 4 weeks but noticed my first week never got paid. From what I've researched, you should look in your online account under "Payment History" to see if that first week shows as "pending" or just missing entirely. If it's showing as pending, it might resolve automatically, but if it's not there at all, you'll definitely need to call. I've heard calling right when they open at 8am gives you the best chance of getting through. Also try calling on Tuesday or Wednesday - Mondays are apparently the worst day to try.

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Nia Davis

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If you're having trouble getting through to someone at NYS Department of Labor to ask about your specific situation, I used claimyr.com recently to actually reach an agent. They help you get through the phone lines when they're overwhelmed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking if there's any way your consulting arrangement could qualify, especially if you had any employment mixed in.

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Mateo Perez

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interesting, never heard of that service before. the phone lines are definitely impossible to get through normally

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Aisha Rahman

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The system is so broken!!! I know people who worked under the table for YEARS and got unemployment no problem but those of us who followed all the rules and paid our taxes properly get screwed over. Makes no sense.

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Sean Murphy

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I understand the frustration, but the rules are there for a reason. The unemployment system is funded by employer payroll taxes, which independent contractors don't pay into.

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Debra Bai

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@Sean Murphy That s'a fair point about the payroll taxes. I guess I never really thought about how the system is funded. Still feels unfair when you re'paying self-employment taxes though - it s'like we re'contributing to Social Security and Medicare but not unemployment. Maybe there should be an optional program for contractors to pay into?

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Zoe Walker

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Wait, I'm confused about something similar. If I worked one day but forgot to report it on my weekly claim, is that considered an overpayment? I only made like $80 that day but now I'm worried I'll owe money back.

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Ava Harris

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Yes, any unreported earnings can result in an overpayment, even small amounts. The key is to report it as soon as you realize the mistake by calling NYS Department of Labor or updating your claim information online if possible.

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LunarEclipse

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I was in a similar situation a few months ago and decided to proactively contact NYS Department of Labor when I realized I had underreported my part-time earnings. It was definitely nerve-wracking, but the representative I spoke with was actually helpful and appreciative that I came forward voluntarily. They had me submit corrected information and calculated the overpayment amount - ended up being around $900. Since I reported it myself, they waived any potential penalties and just required repayment through monthly deductions from my remaining benefits. My advice would be to contact them sooner rather than later if you're confident you made an error. The longer you wait, the more it might look like you were trying to hide something.

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