New York Unemployment

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Hey there! I'm new to this community and just wanted to say how incredibly helpful this entire thread has been! I'm currently in week 2 of waiting for my NY unemployment application to be processed, and seeing everyone's experiences with that "claim can now be paid" email has really prepared me for what to expect. It sounds like that's the magic email we're all waiting for! I had no idea about things like the Payment History section, the automated phone line (888-209-8124), or even that the first payment might include back pay for multiple weeks. This is exactly the kind of real-world advice you can't find on the official NYSDOL website. Thank you all for creating such a supportive space where people can share their actual experiences and timelines. It makes this whole confusing process so much less stressful when you know what's normal vs. what's cause for concern. I'll definitely be bookmarking this thread and will update everyone once I get through the process myself!

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Noah Ali

Welcome to the community! I'm also pretty new here and going through the NY unemployment process for the first time. This thread has been absolutely invaluable - I had no idea what to expect when I first applied. It's amazing how much clearer everything becomes when you hear from people who've actually been through it recently rather than trying to decode the official government language. That automated phone number someone shared is gold! I've already saved it for when I (hopefully) get to that "claim can now be paid" stage. Good luck with your application - sounds like you're well-prepared now thanks to everyone's shared experiences here. Definitely come back and update us on your timeline when you get through it!

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This thread has been such a lifesaver! I'm currently on day 2 of waiting after getting that same "claim can now be paid" email and was starting to spiral with anxiety. Reading everyone's experiences has shown me that 5-8 days is totally normal for that first payment to hit. I had no idea about checking the Payment History section or that "Pending" status is what to expect initially. Also super grateful for that automated phone line number someone shared - I've been dreading having to call and wait on hold for hours! One question for the group: has anyone had experience with the payment coming on a specific day of the week? I keep seeing Tuesday mentioned - is that when NYSDOL typically processes payments? Thanks again everyone for sharing your real experiences. This is exactly the kind of practical info that makes this whole confusing process manageable!

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Welcome to the community and congrats on getting that approval email! Based on what I've seen in this thread, Tuesday does seem to be a really common day for NYSDOL payments to hit accounts. I think it has to do with their processing schedule - they probably batch process payments early in the week. I'm actually in a similar boat as you (got my email 4 days ago) and have been obsessively checking my account every morning! It's so reassuring to see everyone's timelines here. The automated phone line tip has been a game changer for me too - no more stressing about calling during business hours. You're definitely in that normal 5-8 day window everyone mentions, so try not to worry too much. Keep us posted when yours comes through!

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Hey Marcelle! I went through this exact process about 6 months ago when I got out of the Marines. Just to add to what everyone else said - make sure you file your claim as soon as possible after your separation date. I waited a few weeks thinking I needed to find a job first, but that just delayed my benefits starting. Also, if you have any questions about the UCX program specifically, the Department of Veterans Affairs has counselors who can walk you through it. They were super helpful when I was confused about which forms to submit. Good luck with your job search!

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@Omar Zaki Thanks for sharing your experience! That s'really good advice about filing right away. I m'curious - when you filed, did you have any issues with the transition from active duty pay to unemployment benefits? Like was there any gap in income or did it flow pretty smoothly once approved? Also wondering if the VA counselors helped you navigate any other veteran-specific benefits while you were job hunting.

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@Omar Zaki That s'such valuable advice about filing immediately! I made the same mistake of waiting when I transitioned out of the Navy last year. Did you run into any complications with the DD-214 verification process? Mine took almost 3 weeks to get verified through the system, which delayed everything. Also, for anyone reading this - if you re'still active duty and getting close to separation, start gathering all your LES statements now. Having everything organized made the application so much smoother once I finally got around to filing.

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Just want to echo what others have said about filing ASAP - I made the mistake of waiting almost a month after my ETS thinking I should try to find work first. Big error! Also, when you're calculating your weekly benefit amount, don't forget that military pay is often bi-weekly, so make sure you're converting correctly. If you're having trouble with the online application, try going to a local One-Stop Career Center - they have staff trained specifically on veteran unemployment claims who can help you through the process in person. The one near me in Albany was super helpful and made sure I didn't miss any important details that could have delayed my claim.

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@Ethan Wilson Really appreciate the tip about the One-Stop Career Centers! I had no idea they had veteran-specific staff. That could be a game changer for getting everything submitted correctly the first time. Quick question - when you mention military pay being bi-weekly, does that affect how they calculate the weekly benefit amount? I m'getting confused about whether I should report my gross monthly military pay or try to break it down by pay period when I fill out the application.

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@Sunny Wang For the application, they typically want your total military compensation broken down to a weekly amount. So take your monthly gross pay including (BAH, BAS, and any other allowances and) divide by 4.33 to get the weekly amount. Don t'worry about the bi-weekly pay schedule - they just need the weekly equivalent. The One-Stop Centers are definitely worth visiting! The staff there helped me make sure I included all the right documentation and walked me through exactly how to report my military earnings. Much easier than trying to figure it out online by yourself.

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Have you tried talking to your manager or HR about this issue in writing? Before you quit, I'd recommend sending an email documenting your original availability agreement and requesting accommodation for your school schedule. This creates a paper trail that shows you tried to resolve the issue before leaving. If they refuse or ignore your request, that strengthens your case for "good cause" if you do end up quitting. Also, check if your employee handbook mentions anything about scheduling accommodations - sometimes there are policies they're supposed to follow that they're not honoring.

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I went through something similar when I was in college. My employer kept ignoring my class schedule even though I gave it to them at the start of each semester. What really helped my case was keeping a detailed log - I wrote down every time they scheduled me during class hours, every conversation I had with my manager about it, and took screenshots of my schedule vs my class times. I also sent a formal email to HR explaining the situation and requesting they honor my original availability agreement. When they didn't respond, I quit and filed for unemployment. It took about 6 weeks for adjudication, but I was approved because I could prove I tried to resolve it and that the schedule conflicts made it impossible to keep the job. The key is having documentation that shows you made good faith efforts to work with them first.

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This is really helpful! I hadn't thought about keeping such a detailed log. I've been documenting some things but not as systematically as you described. Did you have any specific format for your log or just keep notes in general? Also, when you sent that formal email to HR, did you give them a specific timeframe to respond before you made your decision to quit? I'm wondering if there's a standard amount of time I should wait for a response before moving forward.

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I'm currently facing this exact situation too! Just submitted my unemployment application three days ago and received an unexpected job offer this afternoon. Reading through everyone's experiences here has been incredibly reassuring - it's clear that calling NYS Department of Labor directly to officially withdraw the claim is the right approach. Based on all the detailed advice shared, I'm planning to call first thing tomorrow morning at 8:00 AM with my SSN, application confirmation number, and submission date ready. It's so helpful to know that the agents are understanding about these situations and that properly withdrawing won't affect future applications. The persistence with redialing seems to be key, but knowing it typically only takes 5-10 minutes once connected makes it totally worth the effort. Thanks to everyone who shared their experiences - this thread is exactly what I needed to feel confident about handling this properly!

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That's such great timing with your job offer! You're definitely taking the smart approach by planning to call tomorrow morning with all your info ready. Based on everyone's experiences shared here, it really does seem like the 8 AM calling strategy with persistence on the redials is the way to go. It's so reassuring to see how many people have successfully handled this exact situation recently - makes it clear this is totally routine for the NYS Department of Labor agents. The fact that it's typically resolved in under 10 minutes once you get through, plus you get both a confirmation number and email verification, should give you complete peace of mind. Good luck with your call tomorrow and congratulations on the job offer! Would be great to hear how it goes if you end up updating us.

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I literally just went through this exact same process this morning! Applied for unemployment benefits on Monday, got a job offer yesterday, and called NYS Department of Labor at 8:00 AM today to withdraw my application. It took about 20 redials to get through, but once I connected with an agent, the whole process was super smooth and only took about 5 minutes. They asked for my SSN, full name, and application date, then immediately processed the withdrawal and gave me a confirmation number. The agent was really professional and mentioned that they actually appreciate when people call to properly withdraw claims they don't need since it helps them manage their workload better. I also got an email confirmation a couple hours later which was great for my records. Definitely call as soon as possible rather than just ignoring it - the agents handle these requests all the time and there are zero penalties. Have your info ready and be persistent with the redialing at 8 AM! Congrats on finding work so quickly - what an awesome problem to have!

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This thread has been incredibly helpful! I'm actually going through something similar right now - my company just announced layoffs starting next month and I'm likely to be affected. Reading everyone's experiences has really clarified the key questions I need to ask HR. The distinction between "wages in lieu of notice" vs actual severance seems crucial for timing benefits. I'm also going to make sure to ask about any work restrictions during the severance period since that could affect the "available for work" requirement. One thing I'm planning to do based on the advice here is file my unemployment claim immediately when the separation happens, even before severance starts, just to get the process moving. Has anyone had experience with how long it typically takes for the initial claim to be processed in NY? I'm trying to plan out my timeline and budget accordingly. Thanks to everyone who shared their real experiences - this is exactly the kind of practical advice you can't find on official websites!

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@Emma Davis Great question about processing timelines! From what I ve'experienced and heard from others, the initial claim processing in NY can take anywhere from 1-3 weeks, but it really depends on how busy they are and whether there are any issues with your application. The key is to file as soon as you re'separated from employment, even if you re'getting severance - you can always report the severance income in your weekly certifications later. One tip I learned from this thread is to make sure you have all your employment documentation ready pay (stubs, separation letter, etc. when) you file to avoid delays. Also, even if your first payment is delayed due to severance timing, filing early establishes your claim date which can be important for your benefit year. Definitely recommend keeping detailed records of when you file and any correspondence you receive from the DOL!

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This has been such an incredibly comprehensive discussion! I'm actually in a somewhat similar situation - my company has been hinting at "restructuring" and I want to be prepared just in case. Reading through all these experiences has been like getting a crash course in severance and unemployment benefits that I never knew I needed. The key insights I'm taking away are: 1) The critical distinction between "wages in lieu of notice" vs true severance payments, 2) How payment structure (lump sum vs installments) can dramatically affect benefit timing, 3) The importance of checking for work restrictions in severance agreements, and 4) Filing unemployment claims immediately regardless of severance status. One question I have for those who've navigated this - did you find it helpful to start researching and preparing documentation before you were actually laid off, or is that just creating unnecessary stress? I'm torn between wanting to be prepared and not wanting to borrow trouble. Also really appreciate the mention of services like Claimyr for actually reaching DOL representatives - the idea of spending hours on hold during an already stressful time sounds awful. Thanks to everyone who shared their real experiences here!

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