New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Dylan Mitchell

My brother works for NY unemployment (don't kill me lol). He says they're being more strict about backdating claims lately, but if you have ANY reasonable explanation, they should approve it. Document everything, be persistent, and don't take no for an answer.

0 coins

-

Sofia Martinez

Can your brother help me with my claim? Been waiting 4 months ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

0 coins

-

23d

Dylan Mitchell

Lol I wish! He'd get fired if he did claims outside the system. But he said call early morning (7:30am) for best chance of getting through

0 coins

-

23d

Dmitry Volkov

Apply for food stamps too while ur waiting! NY has emergency benefits that can be approved in like 5 days. Made a huge difference for me when my unemployment was delayed.

0 coins

-

Isabella Silva

anybody else notice how the ny unemployment website is down like every other weekend for "maintenance"? ๐Ÿ™„ like when else are ppl gonna have time to deal with this stuff??

0 coins

-

Ravi Choudhury

omg THIS! And it's always when you actually need to use it. So annoying!

0 coins

-

23d

CosmosCaptain

their whole system is from like 1997 or something. they desperately need to upgrade.

0 coins

-

23d

Freya Johansen

Just wanted to share my experience - I was on unemployment from Nov 2022 until March 2023. I had taxes taken out of every payment. When I did my taxes (early filer here), I definitely had to report the unemployment income and pay taxes on it. Your brother might be thinking of the special exemption they had during covid, but that's been gone for a while now.

0 coins

-

CyberSamurai

not to freak u out but my friends claim was stuck for 13 weeks and turns out someone else had filed using his info in another state. make sure u ask specifically about fraud when u call!!!

0 coins

-

Javier Morales

Oh no that's scary! I'll definitely ask about that next time I call. Did your friend get it resolved?

0 coins

-

23d

CyberSamurai

yeah but it took forever and he had to file police reports and everything. total nightmare.

0 coins

-

23d

Zoe Alexopoulos

everyone saying 'keep calling' but that literally doesnt work anymore. the phone lines are designed to keep us out. after 2 months of trying, i used claimyr.com and got through in ONE DAY. it was the only way I could talk to a live agent who fixed my claim on the spot.

0 coins

-

Amina Toure

i swear ny unemployment exists just to torture us ๐Ÿคก they pull this kinda crap all the time. take ur money first, explain never

0 coins

-

Oliver Weber

seriously!!! and then they act like YOU did something wrong when you finally reach them after 75 attempts ๐Ÿ™„

0 coins

-

23d

FireflyDreams

NY unemployment is the literal worst. NJ and CT systems are SO much better.

0 coins

-

23d

Natasha Kuznetsova

Sounds like you're dealing with the Treasury Offset Program. They can take up to 25% of your benefits to pay federal debts. The most common reasons are tax debts, defaulted student loans, or child support. Call the Treasury Offset Program directly at 1-800-304-3107 to find out what debt they're collecting. It's usually faster than trying to reach unemployment.

0 coins

-

MidnightRider

THANK YOU for this number! I'll try calling them tomorrow. Had no idea there was a separate line for this.

0 coins

-

23d

Natasha Kuznetsova

No problem! Just make sure you have your SSN ready when you call. They'll tell you which agency is collecting the debt and how much is owed. Good luck!

0 coins

-

23d

Yuki Tanaka

Has anyone else noticed the system running slower lately? Been taking longer for payments to process the last few weeks. Mine used to hit wednesday mornings now not til afternoon.

0 coins

-

Diego Ramirez

YES! Ever since they did that "system maintenance" last month everything's been running behind.

0 coins

-

23d

Carmen Ortiz

i thought it was just me! been waiting longer for everything and the website keeps timing out

0 coins

-

23d

Carmen Ortiz

It might come Thursday. Monday night certifications often hit my account Thursday morning instead of Wednesday. Their system is finicky like that. Set ur expectations for Thursday just to be safe.

0 coins

-

Got an ID.me email requesting video verification with a "Trusted Referee" for unemployment, but it mentions IRS - scam or legitimate?

I've been collecting unemployment since April and everything was fine, but today at 8:52 AM I received this strange email from ID.me saying I need to complete ID.me identity verification with a 'Trusted Referee' through video chat. The email has the subject line "Complete Your ID.me Identity Verification with a Trusted Referee" and it's really concerning me. The email says "We noticed you didn't complete your identity verification with ID.me. ID.me offers the ability to have a video chat with a Trusted Referee to help verify your identity. Once you are assigned a Trusted Referee, the video chat will take less than 10 minutes." What's weird is that the email mentions the Internal Revenue Service but I never started anything with them. It specifically says "If you would prefer to continue with the previous method you initiated at The Internal Revenue Service, please return to the The Internal Revenue Service site to continue your identity verification with ID.me." But I've never done anything with the IRS related to my unemployment! The email has a button labeled "Verify through a Trusted Referee" and includes this link: https://referee.id.me/en/supervised/attempts/b72ca408363446f0a2cffb253e7e1798/edit I'm really confused because my benefits have been coming in normally for like 9 months now without any issues. Why would I suddenly need to verify my identity through a video chat with someone? I'm worried this might be some kind of identity theft attempt but also don't want to lose my benefits if it's legit. The email is signed by "The ID.me Member Support Team" which seems official, but I still don't understand why they're referencing the IRS when I'm just collecting unemployment. Has anyone else gotten something like this? What should I do? Should I click that link and go through with the video verification or ignore it?

Malik Johnson

Whyyyy is the unemployment system such a dumpster fire?? I swear its designed to be confusing on purpose so people give up on getting their benefits. ๐Ÿ˜ค

0 coins

-

Isabella Santos

if this is from a T-Mobile connection as it shows at the top, be aware there's been phishing scams specifically targeting T-Mobile users lately too.

0 coins

-

Ravi Sharma

omg i didn't even notice that!! good catch. scammers getting way too sophisticated these days ๐Ÿ‘€

0 coins

-

23d

NY unemployment on hold - Can't access ID.me with "Authenticator" from 2021, keeps asking for security key I don't have

I'm losing my mind over this ID.me verification process for ny unemployment. Been trying for the past 2 weeks to complete my verification but it's driving me insane. Every time I log in, the system keeps asking me for some kind of security key card that I never set up in the first place! I tried calling the support line multiple times but I can never get through to a real person. Just automated messages telling me to check their website. Went to their website and the help articles are useless - they assume you already have everything set up. When I log into my account.id.me, I see several options for verification methods: - Code Generator: "Add" - Says it will "Generate verification codes via code generator apps like ID.me Authenticator to sign in." - Authenticator: "Added Jul 27, 2021" with a "Rename" option (but I don't remember setting this up back in 2021 and have no idea how to access it now) - FIDO Security Key: "Set Up" - Describes it as "A Security Key is a small physical device used for signing in." - NFC-Enabled Mobile Security Key: "Set Up" - Says "Enroll a YubiKey security key for secure mobile authentication. ID.me Authenticator app download required." At the bottom there's just some generic text saying "ID.me simplifies how individuals prove and share their identity online." Yeah right! Nothing simple about this at all. I'm completely stuck because the only option that shows as "Added" is this "Authenticator" from July 27, 2021, but I have absolutely no clue what this is or how to use it. Do I need to download some special ID.me app? Is this something I had on an old phone? Anyone else dealt with this nightmare? My benefits are on hold until I can verify my identity and my rent is due next week. I'm seriously stressing out here.

Andre Dupont

someone probably already said this but have you tried resetting your 2FA completely? go to account settings and look for security options, there should be a way to remove all verification methods and start over

0 coins

-

Zoe Papadakis

pro tip: the id.me help chat is actually better than calling. go to id.me website (not through unemployment) and look for the chat option. still took me 30 mins in queue but they fixed my security key issue without video verification

0 coins

-

Hiroshi Nakamura

Thanks for the tip! I'll try this tomorrow morning. Did you need to have any specific information handy when you chatted with them?

0 coins

-

23d

Zoe Papadakis

just your id.me login email and they'll ask for some verification info during the chat. have your ID ready just in case

0 coins

-

23d

Stuck after ID.me verification, NY unemployment won't process benefits for 3 weeks

I completed the ID.me verification thing for ny unemployment about 7 buisness days ago. I gave consent for them to access my information but I haven't gotten any benefits for like 3 weeks now. When I try to log into my account, the system stops me right after I enter my social security number and keeps telling me I need to do ID.me verification even though I already finished it. I cant even check the status of my claim. I've tried calling but never get through to anyone. Is there any phone number where I can actually talk to a real person? This is getting ridiculous and I need this money for rent.

Natasha Petrov

Had the EXACT same problem back in February. Turns out my ID.me verification actually failed but the system never told me. When I finally got through to a person, they were able to see exactly what was wrong and help me fix it. Don't waste weeks waiting - find a way to talk to a human!

0 coins

-

Connor O'Brien

OMG I'm so tired of hearing about ID.me problems!!! Its literally on every unemployment forum. They need to fix this garbage system or go back to the old way. Too many people are suffering because of their crappy technology ๐Ÿ˜ก

0 coins

-

GamerGirl99

conspiracy theory much? ๐Ÿ™„ its just typical government inefficiency

0 coins

-

23d

Amina Diallo

nah man look at the stats! since they implemented id.me the number of people successfully getting benefits dropped like 22%. that aint a coincidence

0 coins

-

23d

NY unemployment payments stopped with 0 Effective Days Remaining despite having funds in account and ongoing benefit year

I've been receiving unemployment since January 2021 after losing my job due to downsizing. I've been certifying every week without issues until recently. According to my payment history, I last received benefits on 07/19/2021 for the week ending 07/18/2021, but nothing since then even though I certified for the weeks ending 07/25/2021 and 08/01/2021. Looking at my "Official Record of Benefit Payment History" for my current claim, it shows my Start/Effective Date is 11/30/2020 with a Benefit Year Ending Date of 12/05/2021. My Weekly Benefit Amount is $182.00 and my Maximum Amount Payable is $7,098.00. The document clearly shows my Effective Days Remaining as 0, which might explain the issue, but I'm confused because my benefit year hasn't ended yet. Under "Latest Transaction(s) as of 08/04/2021," it confirms that I last certified for benefits for the week ending 08/01/2021, and my payment for the week ending 07/18/2021 was released on 07/19/2021. So the system knows I've been certifying, but no payments are coming through. There's a note on my payment history that says "Weekly payments for $600 showing '0' under the 'Effective Days' column, and Debit Card or Direct Deposit under the 'Type' column, are the Federal Pandemic Unemployment Compensation (FPUC) payments." I'm not sure if this is relevant to my situation. The document also explains that "Each day in a week (Monday through Sunday) that you qualify for benefits is called an effective day. There is a maximum of 4 effective days each week, and you must qualify for all 4 effective days in order to receive" benefits. Does having 0 Effective Days Remaining mean I've used up all my benefits even though I still have money in my Maximum Amount Payable and my benefit year hasn't ended? I've tried calling multiple times but can't get through to anyone. Has anyone else experienced this? Why would payments suddenly stop when I'm still within my benefit year?

Giovanni Rossi

another day another person getting screwed by ny unemployment ๐Ÿคก the whole system needs to be rebuilt from scratch

0 coins

-

KylieRose

And they spent millions on "upgrades" last year. Where did that money go???

0 coins

-

23d

Giovanni Rossi

straight into some contractor's pocket probably. classic new york

0 coins

-

23d

Miguel Hernรกndez

Try sending a message through the online message system on your account. Sometimes they respond faster that way than through phone. also tag them on twitter @NYSLabor - they actually monitor that and sometimes will help people who post publicly about issues.

0 coins

-

Sasha Ivanov

omg yes the twitter thing actually works! I was shocked when they DM'd me after I complained. Got my issue fixed in 2 days.

0 coins

-

23d

Caden Turner

Bad news: your tax preparer was wrong. That unemployment tax exclusion was only for 2020 unemployment benefits, not 2021. The American Rescue Plan that Biden signed in March 2021 only applied to the prior year's unemployment. All unemployment from 2021 is fully taxable. Your tax person should have known this!

0 coins

-

McKenzie Shade

Stop waiting and call them! After two months of waiting for answers about my refund, I finally used claimyr.com to get through to a real IRS agent - found out my return was missing a form and that's why it was delayed. Talking to a real person is the only way to get actual answers about your specific situation.

0 coins

-
Prev1...113114115116117...248Next