New York Unemployment

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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

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Ask the community...

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  • DO post tips & tricks to help folks.
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You can appeal if there are errors in your reported wages, but you can't appeal the calculation formula itself. The formula is set by state law. If you have W-2s or pay stubs showing wages that aren't reflected in your base period, definitely submit those for a redetermination.

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I'm in a similar situation and just wanted to add that you should also check if your employer properly reported all your regular wages, not just tips. I discovered my previous employer had misclassified some of my hours, which reduced my benefit amount. Also, if you worked multiple jobs during your base period, make sure all employers are showing up in your wage records. Sometimes smaller employers or restaurants don't report correctly to NYS Department of Labor, and you can get those wages added if you have documentation like pay stubs or W-2s.

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@Freya Thomsen From my experience, you generally have 30 days from when you receive your monetary determination to request a redetermination, but NYS Department of Labor can sometimes accept late requests if you have a good reason. When I submitted my additional wage documentation, it took about 2-3 weeks to get a response and have my benefit amount adjusted. Make sure to keep copies of everything you submit and follow up if you don t'hear back within a reasonable time. The catering shifts should definitely be included if they were legitimate W-2 wages reported to the state.

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@Hunter Brighton Thank you so much for the detailed timeline! That s'really reassuring to know it only took 2-3 weeks. I m'definitely going to dig through my records this weekend and see what I can find. I kept all my pay stubs in a shoebox somewhere - now I m'glad I m'a pack rat! One more question - when you submitted your documentation, did you do it online through the my.ny.gov portal or did you have to mail/fax everything? I d'rather do it digitally if possible since I ve'heard horror stories about things getting lost in the mail.

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I just went thru this whole process. That letter is normal, but what they don't tell you is that somebody still has to manually review your case. Some lucky ppl get approved automatically but most of us end up in this weird limbo where we're technically "pending" for weeks or months. I couldn't get anyone on the phone until I used claimyr.com - totally worth it to finally get a human who could actually fix my issues.

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how long were you pending before you called?

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Almost 6 weeks of pure stress! Was down to my last few hundred $ when I finally got through.

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Same exact situation here! Got my monetary determination letter showing $387/week but that confusing disclaimer had me worried too. Based on everyone's responses, sounds like this is just step 1 and we need to wait for the actual eligibility decision. Really appreciate all the detailed explanations - makes me feel way less anxious about the process. Going to keep doing my weekly certifications and just be patient (even though it's hard when bills are piling up). Thanks everyone for sharing your experiences!

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You don't need a lawyer for the unemployment hearing. Most people represent themselves and do fine. Just make sure you have copies of everything - termination letter, any emails about the layoff, witness contact info if coworkers can back up your story. The ALJ will ask both you and your employer questions. Stay calm and stick to the facts. Since you have written proof of the layoff, you're in a good position.

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This is really helpful. I do have some emails from my manager about the company restructuring. Should I submit those as evidence too?

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Absolutely! Submit anything that supports your case. The more documentation you have showing it was a layoff due to company reasons rather than your performance or behavior, the stronger your appeal will be.

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I went through a similar appeal last year and want to add a few things that helped me. First, when you get your hearing notice, it will include instructions on how to submit evidence beforehand - definitely do this rather than just bringing it to the hearing. You can usually email or fax documents to the ALJ's office. Second, practice explaining your situation clearly and concisely. The hearing goes by quickly and you want to make sure you hit all the key points about why it was a layoff, not misconduct. Also, if your company had any WARN notices or press releases about layoffs around the time you were let go, try to find those online - they can be great supporting evidence. The good news is that misconduct cases have a high burden of proof for employers, so if you have documentation showing it was economic reasons, you should be in good shape.

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I've been trying to reach someone at NYS Department of Labor for weeks about my veteran claim and keep getting disconnected. The automated system is useless and I can't get through to talk to a real person about my specific situation. This is so frustrating when you're trying to get benefits you earned.

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I had the same problem until someone told me about Claimyr. It's a service that helps you actually get through to NYS Department of Labor agents on the phone. I used it last week and finally talked to someone who could explain my veteran benefits calculation. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Way better than sitting on hold for hours.

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Never heard of that but at this point I'm willing to try anything. The regular phone system is broken.

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Just wanted to add that the job search requirements are the same for veterans as everyone else - you still need to do 3 work search activities per week and keep records. Some people think military service exempts you from that but it doesn't.

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good cause is basically when your job becomes impossible to keep doing. toxic boss counts but you gotta prove it happened

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Thanks, that's what I'm hoping. I have plenty of proof so hopefully that will be enough for the adjudication process.

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I went through a similar situation last year with NYS Department of Labor and was approved for benefits after quitting due to workplace harassment. The key things that helped my case were: 1) I had documented dates, times, and details of each incident, 2) I had email evidence showing I tried to address it through proper channels, and 3) I could show the harassment was affecting my work performance and mental health. Since you already reported to HR twice and have screenshots, you're in a good position. Just make sure when you file your claim that you clearly explain how you tried to resolve the situation first and why continuing to work became unreasonable. The adjudicator will want to see that you made good faith efforts before quitting. Good luck!

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