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Isabella Silva

What happens when my unemployment claim balance runs out - NYS Department of Labor options?

My regular UI claim shows I only have 2 weeks left on my benefit year balance. I've been collecting for about 24 weeks now and I'm still actively job searching but haven't found anything yet. What exactly happens when my claim balance hits zero? Do I automatically get an extension or do I have to reapply for a whole new claim? I'm really stressed about this because I still haven't found work and can't afford to have any gap in benefits. Has anyone been through this process recently with NYS Department of Labor?

When your benefit year balance runs out, you cannot get an extension on regular unemployment in New York unless there's special federal legislation (which there isn't right now). You'll need to file a new claim if you're still unemployed. The good news is that if you haven't worked enough to qualify for a new claim, NYS Department of Labor will automatically convert you to an Extended Benefits claim if you're eligible, but that's only available during high unemployment periods. Your best bet is to file a new claim as soon as your current one exhausts.

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So I should file the new claim before my balance hits zero or wait until after? I'm worried about messing something up.

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I went through this last year and it was actually pretty straightforward. You can file a new claim online through the my.ny.gov portal about a week before your current claim exhausts. They'll look at your work history from the past 18 months to see if you earned enough to qualify for a new benefit year. If you worked at all during your unemployment (even part-time), that might be enough to establish a new claim with a higher weekly benefit amount.

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Omar Farouk

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What if you didn't work at all during the benefit year? Are you just out of luck?

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If you didn't work enough to qualify for a new claim, they'll check if Extended Benefits are available. It depends on the state's unemployment rate. If EB isn't available, then yes, your benefits would end until you work enough to qualify again.

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CosmicCadet

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This is exactly what I'm going through right now! My balance shows $847 left which is basically one more payment. I called NYS Department of Labor to ask about this but could never get through. The wait times are insane and I kept getting disconnected after waiting over an hour. It's so frustrating when you need answers about something this important.

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Chloe Harris

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I had the same problem with calling NYS Department of Labor until someone told me about Claimyr (claimyr.com). It's a service that calls for you and gets you connected to an actual agent. I was skeptical at first but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to someone at NYS Department of Labor in like 20 minutes and got all my questions answered about my claim exhaustion. Definitely worth it when you can't afford to wait weeks for answers.

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Diego Mendoza

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wait so theres no automatic extension anymore?? i thought they always gave you more weeks when you run out. this is really bad news for me because i only worked like 3 months before getting laid off again

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No automatic extensions for regular unemployment. Those were emergency programs during COVID that ended in 2021. Now it's back to the regular system - you get 26 weeks maximum unless Extended Benefits kick in during high unemployment periods.

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The whole system is designed to push people off benefits. I exhausted my claim in December and when I filed a new one, they cut my weekly amount by $50 because my highest quarter earnings were lower. It's like they punish you for being unemployed long-term. And don't even get me started on the job search requirements - having to apply to 3 jobs per week when there aren't even that many decent openings in my field.

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Omar Farouk

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I feel you on the job search thing. Some weeks I'm literally applying to jobs I'm overqualified for just to meet the requirement.

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Thanks everyone for the info. Sounds like I need to file a new claim ASAP and hope I earned enough during those few months I worked part-time. This whole process is so stressful when you're already worried about money.

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I went through this exact situation about 6 months ago and wanted to share what worked for me. When my balance got down to about $500, I started the new claim process online through my.ny.gov. Even though I had only worked part-time for a few months during my benefit year, it was enough to establish a new claim. The key thing is don't wait until your balance hits zero - start the process early because there can be processing delays. Also, make sure you keep certifying for your current claim until it's completely exhausted, even while your new claim is being processed. The transition was smoother than I expected, and there was no gap in my payments. One tip: gather all your employment info beforehand (dates, employer info, wages) because the online application asks for detailed work history.

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Mei Chen

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This is really helpful advice! I'm in a similar situation with about 3 weeks left on my claim. Quick question - when you say "gather all your employment info beforehand," do you mean just from the current benefit year or do they ask for your full work history? I've had a few different part-time jobs during my unemployment and I'm worried I might miss something important on the application.

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Paolo Bianchi

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@241780f70af5 Thank you for sharing your experience! That's really reassuring to hear it went smoothly for you. I'm definitely going to start my new claim process early like you suggested. Quick question - did you notice any difference in your weekly benefit amount when you started the new claim? I'm hoping the part-time work I did might actually increase my benefits since my original claim was based on much lower earnings from before I was laid off.

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Kelsey Chin

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@241780f70af5 This is exactly what I needed to hear! I'm down to about 2 weeks left and have been panicking about the whole process. Did you have to wait long for them to process your new claim? I keep reading horror stories about people waiting weeks or even months for their new claims to be approved. Also, when you say there was no gap in payments, did your new weekly amount kick in right after your old balance hit zero, or was there still some delay? I really can't afford any interruption in benefits right now.

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Yara Sabbagh

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@241780f70af5 This is super helpful, thank you! I'm curious about the part-time work requirement - how many hours or how much earnings do you think is typically needed to qualify for a new claim? I worked about 15-20 hours a week for maybe 4 months during my benefit year, but I'm not sure if that's enough. Did NYS Department of Labor give you any indication of the minimum requirements when you applied? I'm trying to figure out if I should even bother applying or if I should just prepare for my benefits to end.

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Dylan Cooper

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@241780f70af5 This is exactly the kind of detailed experience I needed to hear! I'm in almost the same boat - about $600 left on my current claim and I worked part-time at a retail job for about 5 months during my benefit year. Your advice about starting early is gold because I was planning to wait until the last minute. One thing I'm wondering about - did you have to provide pay stubs or other documentation for the part-time work you did, or does NYS DOL pull that information automatically from their systems? I want to make sure I have everything ready when I submit the application. Also, did your new weekly benefit amount end up being higher than your original claim since it was based on more recent earnings?

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Ruby Garcia

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@241780f70af5 This is really encouraging to hear! I'm in a similar situation with about 4 weeks left on my claim. I worked part-time as a delivery driver for about 6 months during my benefit year, so hopefully that's enough to qualify. One question - when you filed the new claim, did you have to stop certifying for your current claim right away, or could you continue certifying for both until the old one ran out? I've heard conflicting information about this and I'm worried about accidentally creating some kind of issue with overlapping claims. The last thing I want is to mess up the system and end up with no benefits at all.

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Just wanted to add some important timing information for anyone reading this thread. I work as a benefits counselor and see this situation frequently. The key thing to understand is that NYS DOL uses a "benefit year" system - your benefit year is exactly 52 weeks from when you first filed your original claim. You can only collect a maximum of 26 weeks of benefits within that benefit year, regardless of when you exhaust your dollar balance. So if you're approaching week 26 of collecting (not week 26 since filing), that's also something to keep in mind. When you file a new claim, they'll establish a new benefit year starting from that date. The wage requirements for a new claim are pretty specific - you generally need to have earned at least 10 times your previous weekly benefit rate in covered employment during your benefit year to qualify for a new claim. If you don't meet that threshold, you won't get a new claim but they will check for Extended Benefits eligibility automatically.

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Grace Thomas

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@7235e8023fa9 This is incredibly helpful information, thank you! I had no idea about the 10 times weekly benefit rate requirement - that's a very specific threshold I haven't seen mentioned anywhere else. Quick question: is that 10 times your current weekly benefit amount, or 10 times what your new weekly benefit would be? For example, if I'm currently getting $300/week, would I need to have earned at least $3,000 during my benefit year to qualify for a new claim? Also, you mentioned Extended Benefits - are those still tied to the state unemployment rate, or have the criteria changed recently? I'm trying to understand all my options before my balance runs out in a couple weeks.

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Aiden Chen

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I'm going through this exact same situation right now and this thread has been incredibly helpful! I have about $900 left on my claim (roughly 2 weeks) and I've been panicking about what happens next. I worked part-time at a grocery store for about 7 months during my benefit year, usually around 20-25 hours per week, so I'm hoping that will be enough to qualify for a new claim. Reading everyone's experiences here, especially @Dylan Campbell's detailed walkthrough, has really helped calm my nerves. I'm definitely going to start the new claim process online this week rather than waiting until the last minute. One thing I'm still unclear on though - if I do qualify for a new claim based on my part-time earnings, will the weekly benefit amount be calculated using just those part-time wages, or will they look at my full earnings history including my previous full-time job? I'm worried my new weekly amount might be significantly lower since the part-time work obviously paid much less than my original job that I was laid off from.

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Honorah King

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@c2ca6f8380fe Your new weekly benefit amount will be calculated based on your earnings during the "base period" for your new claim, which typically includes the most recent 4 completed calendar quarters before you file. So if your part-time grocery store work was your only earnings during that period, yes, your weekly benefit will likely be lower than your original claim that was based on your full-time job. However, there's a silver lining - if you were earning more per hour at the grocery store than your original job (even if working fewer hours), or if you got any raises during those 7 months, it might not be as big a drop as you think. The good news is that 20-25 hours per week for 7 months should definitely meet the earnings requirement to qualify for a new claim. I'd recommend using the NYS DOL benefit calculator on their website to get a rough estimate of what your new weekly amount might be before you file. That way you can budget accordingly and won't be surprised by the amount.

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Maya Jackson

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@c2ca6f8380fe I was in almost the exact same situation last year! Had about 2.5 weeks left and worked part-time retail during my benefit year. The calculation will be based on your most recent earnings (the grocery store job), so yes, your weekly amount will likely be lower. In my case, I went from $385/week to $240/week with the new claim. It was definitely a hit to my budget, but honestly, getting $240/week was still way better than getting $0. The part-time work you did should absolutely qualify you for a new claim - 7 months at 20-25 hours sounds like it would easily meet the earnings threshold. Just make sure when you file online that you have all your employment dates and wage info ready. The application asks for pretty detailed information about each employer during your base period. Also, don't stress too much about the lower amount - you can always look for additional part-time work to supplement while you continue job searching for something full-time.

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I just went through this process about 3 months ago and wanted to share some additional details that might help. When I filed my new claim online, the system automatically detected that I had part-time earnings during my benefit year and flagged my application for a phone interview. Don't panic if this happens to you - it's pretty routine when you've worked while collecting benefits. The interview was mainly to verify my work dates and confirm I reported all my earnings correctly during my weekly certifications. The whole process from filing the new claim to receiving my first payment took about 3 weeks, which was longer than I expected. During that time, I continued certifying for my old claim until the balance hit zero. Pro tip: screenshot or print your old claim summary showing your total benefits paid and remaining balance before it expires - I needed this information during my phone interview and almost forgot to save it. Also, if you have any pay stubs from your part-time work, keep them handy even though they usually don't ask for them upfront.

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Adriana Cohn

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@23a66e49c12f This is super helpful to know about the phone interview! I'm getting ready to file my new claim and had no idea they might flag it for an interview when you've worked part-time. Three weeks seems like a long time to wait - did you have any gap in payments between when your old claim ran out and the new one started? Also, that's a great tip about screenshotting the old claim summary. I'm definitely going to do that this week before I file. Quick question - during the phone interview, did they ask about why you took the part-time work or were they mainly just verifying the employment details? I want to make sure I'm prepared for what they might ask.

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Olivia Martinez

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I'm currently facing this exact situation and this thread has been incredibly informative! I have about 3 weeks left on my current claim and I'm really nervous about the transition process. I did work part-time as a freelance graphic designer for about 8 months during my benefit year, but since it was 1099 contract work rather than traditional W-2 employment, I'm not sure if that counts toward establishing a new claim. Does anyone know if freelance/contract work during your benefit year qualifies you for a new unemployment claim with NYS DOL? I reported all my earnings during my weekly certifications and paid taxes on it, but I'm worried the lack of traditional payroll records might be an issue. I've been trying to call NYS DOL for weeks to get clarification but like others mentioned, the wait times are impossible. If freelance work doesn't count, I'm really concerned about what happens when my benefits run out since I still haven't found a full-time position.

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StarStrider

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@c9805b824a32 I can help answer your question about freelance/contract work! Unfortunately, 1099 contract work typically doesn't count toward establishing a new unemployment claim in New York because unemployment benefits are funded by employer payroll taxes, and independent contractors don't pay into that system. The work history they look at for new claims is specifically W-2 employment where unemployment taxes were withheld. Even though you reported the earnings during your weekly certifications (which was the right thing to do), it won't help you qualify for a new benefit year. However, don't panic yet - if you don't qualify for a new claim, NYS DOL will automatically check if Extended Benefits are available, though that depends on the state's unemployment rate. You might also want to look into filing for Pandemic Unemployment Assistance (PUA) if it's still available for freelancers, though I think most of those programs have ended. Your best bet is probably to try that Claimyr service someone mentioned earlier to actually get through to a DOL representative who can give you definitive answers about your specific situation.

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@c9805b824a32 Unfortunately @StarStrider is correct about 1099 work not counting toward a new UI claim in NY. I learned this the hard way when I exhausted my benefits last year after doing freelance consulting work during my benefit year. The earnings requirement specifically needs to be from W-2 employment where UI taxes were paid. However, I'd still recommend filing the new claim application anyway - sometimes people forget about small W-2 jobs they had (even just a few shifts somewhere), and the system will catch any qualifying wages automatically. Worst case, they'll deny the new claim but then evaluate you for Extended Benefits if available. Also, since you've been freelancing successfully, you might want to consider transitioning that into a more stable self-employment situation while continuing your full-time job search. At least you have some income coming in, which is better than many people in this situation.

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Cedric Chung

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@c9805b824a32 I'm actually in a very similar situation with freelance work during my benefit year! I've been doing freelance writing (also 1099) and was worried about the same thing. From what I've researched and heard from others, the previous commenters are right that 1099 work typically doesn't establish a new UI claim. However, I did find out that if you had ANY W-2 employment during your benefit year - even just a few days or a temporary gig - that might be enough to qualify. Think back to any odd jobs, temp work, or even a brief trial period at a company. Sometimes people forget about short-term W-2 employment. Also, I've heard that NYS DOL has been more flexible in some cases during the review process, so it's definitely worth applying even if you're not 100% sure you'll qualify. The worst they can say is no, and then at least you'll know for certain what your options are. Have you considered reaching out to any local workforce development centers? They sometimes have direct contacts at DOL who can give clearer guidance on edge cases like ours.

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