New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Elijah Jackson

Why does ny unemployment keep asking me to recertify after I already did it?

I'm getting so frustrated with the certification process. I got laid off in August when my company downsized their operations. Been trying to certify weekly since September but something weird keeps happening. I complete my weekly certification online on Sunday, get the confirmation number and everything looks good. But then Monday morning, I check my account and it shows I still need to certify! I tried calling the automated system to certify instead, and the same thing happens - it accepts my certification but then acts like I never did it the next day. I've now missed out on 3 weeks of payments because the system won't recognize I'm certifying. Has anyone else dealt with this glitch? My rent is coming up and I'm getting desperate to figure this out.

Chloe Mitchell

ok so dont laugh but have you tried turning it off and on again? 😂 like literally log out completely, clear browser cache, restart your computer, and try again? the site is so buggy sometimes this actually works.

0 coins

-

Elijah Jackson

Lol I've tried that but might try again using a different browser entirely. Maybe Edge will work better than Chrome 🤷‍♂️

0 coins

-

23d

Chloe Mitchell

Firefox worked for me when Chrome was acting up! worth a shot

0 coins

-

23d

Michael Adams

I guarantee someone put a hold on your account and the system isn't telling you. It's happened to SO many people. The only way to fix it is getting through to a live person who can see what's actually going on with your claim. Keep calling or use claimyr.com to get through.

0 coins

-

Charlee Coleman

Do I need to register with NY Unemployment Career Center if I already have a job coach?

So I got laid off from my manufacturing job back in November and started filing for unemployment benefits in December. I've been getting regular payments until about three weeks ago when they suddenly stopped. I called and after waiting FOREVER, they told me I needed to register with the Career Center. The thing is, I'm already enrolled in a community workforce program through the local library, and I have a job coach there who's helping me search for jobs and update my resume. We meet twice a week and she's been really helpful - she even set up three interviews for me already. Do I still need to register with the official Career Center? Seems like a waste of time to do both. Has anyone been in a similar situation? The person on the phone wasn't clear about this at all and just kept talking about "work search requirements" without answering my actual question. I don't want to mess up my benefits but also don't want to duplicate efforts if my current program fulfills the requirement.

Noah Lee

Pro tip: Screenshot EVERYTHING when u register with the career center. I did it but they somehow lost my registration and tried to make me pay back benefits. Had the screenshots to prove I did it and saved myself thousands in overpayment nightmare.

0 coins

-

Ava Hernandez

THIS!!! I document literally everything with NY unemployment now after learning the hard way.👏👏👏

0 coins

-

23d

Charlee Coleman

Thanks for the tip! Will definitely do this.

0 coins

-

23d

Isabella Martin

Let me save u some time - YES register with the career center ASAP, then continue working with your job coach. The career center registration is just a checkbox their system needs. Your existing job coach activities still count towards your work search requirements. Don't overthink it - just register online today and your benefits should resume soon.

0 coins

-

Aiden Chen

Anyone from ny unemployment got Emergency Rental Aid approved? Landlord payment status?

Just wondering if anyone here applied for the Emergency Rental Assistance Program after losing their job? I applied back in September and still haven't heard anything concrete. My landlord is getting really impatient and I'm worried about eviction. Been unemployed since July and even though I'm getting benefits now, I fell way behind on rent. Has anyone had their application approved or had their landlord actually get paid through this program? How long did your application take to process? Getting desperate and don't know what to expect - they just keep saying 'application under review' when I check online.

LongPeri

i got approved but my landlord refuses to participate in the program. says he doesn't want to agree to their terms (can't evict for 12 months, can't raise rent, etc). so now i'm just stuck in limbo. has anyone dealt with this?

0 coins

-

LongPeri

wait really?? they told me i was out of luck if landlord doesn't participate!

0 coins

-

23d

Oscar O'Neil

That's not true! They changed the rules a few months ago. They'll pay you directly and then it's your responsibility to pay the landlord.

0 coins

-

23d

Sara Hellquiem

ngl I was shocked when my ERAP application actually got approved. Applied in October, approved in January, landlord got paid last week. I didn't do anything special - just made sure all my docs were clear and followed up like once a week through the message center in the portal. Maybe I just got lucky with a good caseworker.

0 coins

-

Nick Kravitz

NY unemployment approved but no KeyBank card to access funds - what should I do?

Just got approved for unemployment benefits yesterday after a 4 month wait. The website shows they released all my back pay (about $7,800) but there's one big problem - I don't have a KeyBank card and they haven't sent me one yet! I checked the mail obsessively today hoping it would arrive but nothing. I tried calling the number on the website but couldn't get through to anyone after waiting for 2 hours. The website says payments are processed but I literally have no way to access my money. Has anyone dealt with this before? How long does it take to get the card after approval? Is there any way to switch to direct deposit at this point? I'm seriously stressing because I need this money for rent this week.

Olivia Evans

Check if your mail is being forwarded or held. I had this exact problem because I had recently moved and my mail forwarding request with USPS expired right when my card was supposed to arrive. Had to call KeyBank to request a new card to my current address.

0 coins

-

Sophia Bennett

Question - after you got approved did you get an email about setting up payment preferences? I got that email and was able to choose direct deposit before any payments went out. Maybe check your spam folder?

0 coins

-

Nick Kravitz

I never got any email like that! Just checked spam too. Maybe that's a new feature they rolled out?

0 coins

-

23d

Sophia Bennett

Could be. My claim was approved just last month. Maybe they finally updated the system.

0 coins

-

23d

Emily Nguyen-Smith

Will NY unemployment payments start this week after my waiting period ended?

So my waiting week was finally processed and released on August 17. It shows as 'paid' in my payment history now. Does this mean I should start receiving my regular unemployment payments this week? I was laid off back in June and applied right away, but it took them forever just to process my claim. Been certifying every single week since then but haven't seen a dime yet. This is my first time on unemployment and I'm getting really anxious about when the money will actually hit my account. Has anyone gone through this recently? How long after your waiting week was processed did you start getting regular payments?

Santiago Martinez

If you need money urgently while waiting for unemployment to start, look into emergency assistance programs. NY has some decent options. When I was waiting for my first unemployment check, I got help with rent through ERAP. Just google "NY emergency assistance" and you'll find some resources.

0 coins

-

Samantha Johnson

Your timeline sounds normal. I waited 6 weeks total from application to first payment (including the waiting week). My waiting week was released on June 4th and my first actual payment hit my account on June 8th. The system is slow but it does eventually work.

0 coins

-

Myles Regis

NY Unemployment ID.me Verification - Need Document Showing Full SSN Within One Week

Trying to verify my identity for ny unemployment and I'm totally confused about the ID.me process. Got to the second step where they want a document with my full social security number on it. I thought my state ID would be enough but apparently not? I'm looking at the screen right now where it says "Select ONE document from the options below" and then lists all these documents that need to show my full SSN: • U.S. Social Security Card with full SSN • DOD Certificate of Discharge or Release with full SSN • SSA-1099 Form (or 1099-SM, 1099-R-OP1, etc.) with full SSN • Non SSA-1099 Form (or 1099-DIV, 1099-MISC, etc.) with full SSN • W-2 Form (or W-2C, W-2G, etc.) with full SSN • 1098 Form (or 1098-C, etc.) with full SSN • Bank, Loan, or Financial Institution Statement with full SSN (not older than 90 days) • Pay Stub with full SSN I don't have my social security card with me (it's at my parents' house in another state) and I don't keep paper copies of my W-2s. Most of my bank statements don't show my full SSN either. They're only giving me like a week to complete this before my claim gets flagged or something. I can see the "Go Back" and "Save & Exit" buttons at the bottom of the screen, but I really need to get through this verification. It looks like I need to select one of these options and then hit "Continue" to move forward, but I don't have any of these documents readily available with my full SSN on them! Can anyone tell me what worked for them? Is there a way around this or am I just screwed until I can get my parents to mail me my SS card? This whole system is so frustrating. Has anyone been able to use digital copies of these documents or found another solution?

Jibriel Kohn

I just went through this last week! Had the same problem. Just request the trusted referee video call option. They'll do a video verification where you show your photo ID and answer some questions. I didnt have any of those docs with my full SSN either, but the video call worked fine.

0 coins

-

Myles Regis

Did you have to wait in a long queue for the video call?

0 coins

-

23d

Jibriel Kohn

yeah it was like 3 hours 😭 but still faster than waiting for my parents to mail my SS card. Just put on netflix while you wait.

0 coins

-

23d

Edison Estevez

NY unemployment making me wanna throw my laptop out the window fr

0 coins

-

Micah Trail

Does NY unemployment still pay while waiting for a forfeit hearing?

So I got notified in August that the unemployment office thinks I didn't report some income correctly back in April and now they're saying I might have to forfeit 8 weeks of benefits. I filed an appeal right away and got a letter saying my hearing is scheduled for November 18th - that's almost 3 months of waiting! Meanwhile I'm still collecting benefits (just started a new claim in September after being let go from my job again). My question is: will they keep paying me during this whole appeal process or will they suddenly cut me off before the hearing happens? Has anyone else had a forfeit penalty but still got paid while appealing it? Just trying to figure out if I need to start selling stuff to pay rent next month. This whole situation is stressing me out so bad.

Nasira Ibanez

Check ur mail constantly! Sometimes they'll send a notice requiring additional info with a very short deadline, and if u miss it they'll pause payments. Happened to me during my appeal.

0 coins

-

Khalil Urso

I had a 4 week forfeit penalty for a similar issue! Here's what you need to know: 1) Yes, they continue paying while you wait for your hearing 2) It's CRITICAL you get documentation of any work, income, etc. 3) Be super organized at your hearing - have dates, amounts, everything ready 4) If you lose, you'll owe everything back that you received during the appeal period 5) Try to get through to an agent before your hearing to understand exactly what the issue is On that last point - I wasted DAYS trying to call unemployment. I finally tried claimyr.com and got through to a rep in 35 minutes. Worth every penny because I found out exactly what documentation I needed to win my case.

0 coins

-

Micah Trail

Thank you so much for this detailed advice! I'm definitely going to be super prepared.

0 coins

-

23d

Taylor To

Will NY unemployment benefits be extended? Running out soon and panicking

I lost my job at a financial services firm back in September when they downsized our department. Been collecting unemployment since October and my benefit period ends in early April. I've been applying to at least 5-6 jobs every week, had some interviews but nothing solid yet. The job market in my field seems completely frozen right now. Does anyone know if New York is planning to extend unemployment benefits? My savings are almost gone and I'm getting really worried about making rent next month. I've heard rumors about some kind of extension but nothing official. Anyone have actual info about this? What happens when regular UI runs out?

Seraphina Delan

what part of NY r u in? different regions have different resources. i'm in buffalo and there's a special program here that helps ppl whose UI ran out with rent assistance and job placement.

0 coins

-

Taylor To

I'm in Brooklyn. If anyone knows about NYC-specific resources I'd really appreciate it!

0 coins

-

23d

Jabari-Jo

NYC has HomeBase centers that can help prevent homelessness. They sometimes have emergency rent funds. Google 'HomeBase NYC' and find one near you.

0 coins

-

23d

Kristin Frank

Just want to say hang in there. I was in your position 6 months ago and it was terrifying. Ended up finding a job literally the week my benefits ended. The market is tough but not impossible.

0 coins

-

Brandon Parker

NY unemployment ID.me email mismatch - will this cause issues?

Got laid off from my retail job at the end of September and filed for unemployment benefits in early October. I created an account on the New York unemployment website using my personal gmail but when I got to the ID.me verification part, I accidentally used my old work email that I won't have access to soon. Now I'm stuck because I realized I messed up after submitting everything. Will this cause problems with my claim? Should I start over with a new application using the correct email or can I fix this somehow? Already waiting 3 weeks for any kind of update and getting really anxious about the money situation.

Finnegan Gunn

Anyone know if theres a way to speak to an actual human at ny unemployment without spending 6 hours on hold? this is getting ridiculous...

0 coins

-

Jace Caspullo

I used claimyr.com after trying for weeks to get through. They call and wait on hold for you, then connect you when they reach a person. Worth it for me after wasting so much time.

0 coins

-

23d

Ashley Simian

Try calling from a different phone number than the one on your account. Worked for me for some reason 🤷‍♀️

0 coins

-

23d

Oliver Cheng

I work in IT and deal with ID.me integration issues. The email mismatch CAN cause problems but usually doesn't as long as your SSN and other identity verification info matches up. The main issue will be communication - you might miss important updates. Call them to update your email on file.

0 coins

-

Brandon Parker

That's reassuring, thanks! My SSN and everything else should match up perfectly.

0 coins

-

23d

KingKongZilla

Stuck with ID.me verification for NY unemployment - what now?

Got laid off from my restaurant job in April and applied for unemployment benefits right away. Everything was going smooth until I got to the ID.me verification step last week. I uploaded my driver's license and took the selfie like it asked, but then it said there was a problem with my verification and I needed to do a video call. I scheduled the call and waited almost 4 hours, but when the call finally connected, my internet glitched out and I got disconnected. Now when I try to reschedule, the system keeps saying "We're experiencing high volume" and won't let me book a new appointment. I've tried using different browsers, my phone, everything. I can't access my benefits without completing this verification, and my rent is due in 10 days. Already tried calling the unemployment office 23 times but can't get through to anyone. Has anyone dealt with this id.me nightmare and actually fixed it?

Sophia Carter

i got locked out of id.me completely after too many failed attempts! had to create a whole new account with a different email address and start the process over. make sure you dont get locked out!!

0 coins

-

KingKongZilla

Ugh that sounds awful. How many attempts did it take before you got locked out?

0 coins

-

23d

Sophia Carter

I think it was after 5 failed selfie attempts? The system is super sensitive.

0 coins

-

23d

Chloe Zhang

This is exactly why I'm running out of hair at 32 😂 The NY unemployment system and ID.me should just get married since they both love making our lives difficult. One thing that helped me was having a friend who's good with tech walk me through each step on a video call (not the ID.me one lol). Sometimes just having another set of eyes helps catch the little things.

0 coins

-
Prev1...110111112113114...248Next