Glad you got through! For anyone else struggling with this issue, remember these key points: 1. Continue certifying every week, even if payments are pending 2. Report your earnings accurately - any discrepancies will cause further delays 3. Answer YES to being ready/available for full-time work (unless you're not) 4. Try calling at strategic times (8:00AM opening or 4:30-5:30PM) 5. If you can't get through after multiple attempts, consider using a service like Claimyr 6. When you do reach someone, ask specifically for a "benefits recalculation review expedition" Hope this helps others avoid the same frustration!

I went through this exact same situation about 6 months ago and it was incredibly stressful! Here's what I learned that might help others: when your payments get stuck in "pending" after reporting part-time work, you can also try contacting your local One-Stop Career Center. They sometimes have direct lines to NYSDOL representatives and can help escalate your case. Mine was able to get my review expedited within a week instead of waiting the full month+ that others were experiencing. Also, make sure you're keeping detailed records of all your earnings and certification dates - having everything organized when you finally get through to someone makes the process go much faster. Don't give up!

u can also fax it to 518-457-9378 but goodluck getting through... their fax is always busy fr

Another option is to try uploading it through the NY.gov unemployment portal if you have online access set up. I was able to submit mine digitally last week under the "Upload Documents" section. Saved me the hassle of mailing or calling!

sooo what did u end up doing?? any luck getting your backpay yet??

I went through this exact same situation last year! The key thing that finally worked for me was being super persistent with the appeals department phone number that Malik mentioned. I called (518) 402-0089 every single day for a week at exactly 9:15 AM (seemed to be when they had the shortest wait times). When I finally got through, the agent told me that portal requests for backdating often get stuck in their system and that calling is actually the fastest way to resolve it. She processed my 6 weeks of back payments right there on the phone - took maybe 15 minutes total. The agent also mentioned that if you're working now, make sure to emphasize that you were actively job searching during those missed weeks and available for work. They need that confirmation for backdating approval. Don't give up! That $2,100 is absolutely worth fighting for. The combination approach you mentioned sounds perfect - hit them from multiple angles and one will work.

I just wanted to chime in as someone who went through this exact same situation about 6 months ago. The ID.me verification process is absolutely brutal, but don't give up! A few things that saved me: 1) Try the mobile app instead of the website if you're having upload issues - it worked way better for me, 2) Make sure your documents are saved as JPG or PNG files, not PDF (learned this the hard way), and 3) If all else fails, the video chat option actually moves faster than you'd think, usually within 24-48 hours. I know it feels hopeless when you're stuck in this loop, but once you get past ID.me, the rest of the unemployment process moves pretty quickly. Stay strong everyone! 💪

I'm currently stuck in the same ID.me verification loop right now and this thread has been SO helpful! I've been trying for over a week to upload my documents and keep getting error messages. Going to try calling that number (866-775-4363) first thing tomorrow morning at 8am like some of you suggested. Has anyone had luck with the mobile app recently? My laptop keeps timing out but maybe my phone will work better. This whole process is so stressful when you're already dealing with being unemployed. Thank you all for sharing your experiences - at least I know I'm not alone in this struggle!

Oof, cross-state unemployment issues are the worst. Sending you good vibes, OP! 💖

I went through this exact same situation about 6 months ago! Here's what worked for me: First, make sure you have all your NJ wage statements and employment records ready. NY unemployment will need your complete work history from NJ. The trick is to file your claim with NY first (since that's where you're living now), then they'll request the wage info from NJ automatically through something called the Interstate Connection Network. You shouldn't have to manually send anything between states - they handle that part. BUT if for some reason that automated system isn't working, you can call NY unemployment and specifically ask them to do an "interstate wage request." They have a process for this. Also, pro tip: when you're on hold, use the callback feature if they have one. Saved me hours of sitting by the phone! Hope this helps - the interstate stuff is confusing but once you get it sorted, it should flow smoothly. Good luck! 🍀