New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I went through something similar when I started part-time work while on unemployment. The key thing to remember is that NYS uses a formula where they reduce your weekly benefit amount by 25% of what you earn over $50. So if your weekly benefit is $300 and you earn $300 from part-time work, you'd get $300 - (0.25 × $250) = $237.50 in unemployment benefits that week. Always report your gross earnings (before taxes) for the week you actually worked, not when you get paid. The system is designed to encourage people to work part-time while looking for full-time employment, so don't let fear keep you from being honest about your earnings.

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Thank you for breaking down the formula! That's super helpful to see the actual calculation. So in my case with making $300 from 15 hours of work, I'd still get a decent amount of unemployment benefits. It's reassuring to know the system is set up to help people transition back to work rather than punish them for taking part-time jobs.

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I'm dealing with a similar situation right now - started a new part-time retail job while still collecting unemployment. The weekly certification process asks very specific questions about work performed and earnings, so there's really no ambiguity about what you need to report. One thing that helped me was keeping detailed records of my hours and gross pay each week, including any tips or bonuses. NYS Department of Labor also has a work search requirement waiver if you're working part-time, which is a nice benefit. The partial unemployment system actually makes it easier to transition back to full-time work without the financial cliff you'd face if benefits cut off completely. Just make sure you understand whether your part-time job affects your work search requirements too.

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This is really helpful information! I'm new to navigating unemployment while working part-time and wasn't sure about all the details. The work search requirement waiver you mentioned is something I hadn't heard about - does that automatically apply when you start part-time work, or do you need to request it? I'm trying to make sure I stay compliant with all the requirements while I look for full-time employment.

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I'm in a similar boat - my benefit year is ending next month but I still have like 8 weeks of benefits left that I haven't used yet. Do those just disappear or can I still claim them somehow?

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You can continue filing your weekly claims for those remaining 8 weeks until your benefit year ends. You don't lose unused weeks within your benefit year as long as you continue to be eligible and file your claims on time.

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Just wanted to add that you should definitely file a new claim as soon as your benefit year ends if you're still unemployed, even if you're not sure you'll qualify. The worst they can say is no, but you might be surprised - sometimes people have earned more wages than they realize from part-time work or gig work that could qualify them. Also, make sure you keep filing your weekly claims right up until your benefit year ends so you don't miss any payments you're entitled to. The transition can be seamless if you file the new claim right away.

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This is really helpful advice! I didn't know you could file a new claim even if you weren't sure about qualifying. Quick question - when you say "file a new claim as soon as your benefit year ends," do you mean like the day after it expires or can you file it a few days before? I'm worried about timing this wrong and missing out on benefits I might be entitled to.

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I'm in the same boat as many of you here! Filed my new claim about 19 days ago and still showing $0 balance, but I did get the updated BYE date. The waiting is honestly the worst part because you never know if it's just slow processing or if there's actually an issue that needs attention. I've been religiously certifying every week even with the zero showing, and checking my inbox daily for that monetary determination letter everyone mentions. Still nothing yet! Reading through all these responses is actually really helpful - sounds like anywhere from 2-4 weeks seems to be the norm, which is longer than I expected but at least gives me a realistic timeline. I think I'll give it until the full 3 week mark before considering other options. Thanks everyone for sharing your experiences, it definitely helps with the anxiety of not knowing what's normal!

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I'm right there with you! Just hit day 18 myself and seeing all these stories makes me feel so much better about the timeline. It's crazy how stressful that $0 balance is when you're used to seeing your benefit amount there. I've been doing the same thing - certifying weekly and obsessively checking for that determination letter. At least we know we're all going through this together! Hopefully we'll start seeing some movement in our accounts over the next week or so. The waiting game is brutal but sounds like it's unfortunately just part of the process with NY unemployment.

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I'm going through this exact same situation! Filed my new claim 15 days ago and my balance dropped to $0 even though I got the new BYE date. It's such a relief to see I'm not the only one dealing with this - I was starting to panic thinking something went wrong with my application. I've been certifying every week like everyone suggests, but that zero balance is so nerve-wracking when you're counting on those benefits. Based on all the responses here, it sounds like 2-3 weeks is pretty normal for the system to update with your new benefit amount. I'm going to keep being patient and wait for that monetary determination letter to show up in my inbox. Thanks for posting this question - reading everyone's experiences has really helped ease my anxiety about the whole process!

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I'm so glad you posted this too! I'm actually on day 12 of waiting and seeing everyone's timelines here is really reassuring. It's wild how the system can approve you for a new benefit year but then leave you hanging with that scary $0 balance for weeks. I've been refreshing my account like crazy hoping to see that determination letter appear. The uncertainty is definitely the hardest part - not knowing if you should just wait longer or if there's actually a problem that needs fixing. But it sounds like most people here eventually got their benefits sorted out, so I'm trying to stay positive. Keep us posted if your balance updates - would love to hear some success stories!

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I had the same frustrating experience with NYS Department of Labor's overpayment system! What finally worked for me was calling their overpayment unit directly at (518) 457-2635 - it's a separate number from the regular unemployment line so the wait times are usually shorter. When you call, have your SSN and the overpayment notice handy. They can tell you your exact balance including any interest that may have accrued. I also recommend asking them to send you a payment statement by mail so you have it in writing. The online system is honestly broken for tracking these balances.

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This is super helpful! I had no idea there was a dedicated overpayment unit with their own number. The regular unemployment line is such a nightmare to get through. Do you know if they're open regular business hours or do they have specific times when it's better to call? I'm going to try this tomorrow morning and hopefully finally get a straight answer about my balance.

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@Henrietta Beasley This is exactly what I needed! I ve'been dealing with the same issue as the original poster and had no idea there was a separate overpayment number. The regular unemployment line is absolutely useless - I ve'called probably 8 times in the past few months and either get disconnected or told to check online which (clearly doesn t'work .)Going to call 518 (457-2635) first thing Monday morning. Really appreciate you sharing this info!

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I've been dealing with NYS Department of Labor overpayments for almost 8 months now and it's been a nightmare trying to track my balance. What I ended up doing was requesting all my payment records through their FOIL (Freedom of Information Law) request process - you can find the form on their website. It takes a few weeks but they'll send you a complete breakdown of your original overpayment, all payments made, any interest charges, and your current balance. It's way more reliable than trying to piece it together from their broken online system. You can also try emailing their overpayment recovery unit directly at overpayment@labor.ny.gov - sometimes they'll respond with balance info faster than waiting for a phone call.

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Congrats on getting through the ID.me verification! Just a heads up - keep an eye on your NYSDOL account over the next few days. Sometimes there can be a delay between ID.me completing and your unemployment account actually updating to show you're verified. If you don't see any changes in your payment status within a week, definitely call or use one of those callback services people mentioned. The 3-week wait you've already had is way too long, so hopefully this gets things moving for you quickly!

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Thanks for the advice! I'll definitely keep checking my account daily. It's reassuring to know that others have gone through this process successfully. After waiting 3 weeks already, I'm really hoping this finally gets my payments released. Will definitely reach out for help if I don't see progress within the week.

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That's awesome that you got through the ID.me verification! I just went through the same thing last month and had the exact same worry about the email addresses not matching. Like everyone said, it's totally fine to use different emails. The key thing now is to keep checking your NYSDOL account - for me it took about 3 days after completing ID.me before I saw the "link verification" button appear in my account. Once I clicked that, my payments started processing within 48 hours. Fingers crossed yours moves just as quickly after the long wait you've already had!

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