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To clarify the extension question - yes, there are circumstances where you might be eligible for an extension if you don't qualify for a new claim. This typically happens when you haven't earned sufficient wages during your benefit year. The extension would continue your current weekly benefit amount rather than starting fresh. However, you still need to file the new claim application first so NYS Department of Labor can determine if you qualify for a new claim or an extension.
Just went through this exact situation 3 months ago. File your new claim the day after your benefit year ends - don't wait! I made the mistake of waiting a few days and it created a gap in my payments that took weeks to resolve. Also keep detailed records of all your job search activities during the transition period because they might ask for verification. The new claim process is pretty much the same as your original application, just make sure you report any work you did during your benefit year, even if it was just a few hours here and there.
From what I understand, 'pending resolution' typically indicates they're verifying employment details or investigating a potential eligibility issue. For store closures, this is usually routine verification that can take 3-4 weeks on average. The good news is that if you're approved, you'll receive retroactive payments for all the weeks you've been filing. Make sure you continue filing your weekly claims and keep your job search log updated in case they request it during the review process.
I'm going through the exact same thing right now! Filed my claim in early January and it's been stuck on "pending resolution" for about 3 weeks. Like others mentioned, I've been continuing to file my weekly claims just in case. What's frustrating is there's no way to get a clear timeline or explanation of what they're actually investigating. I called the unemployment office probably 20 times and either get a busy signal or sit on hold for hours before getting disconnected. Really hoping this gets resolved soon because the financial stress is overwhelming. Hang in there Sofia - sounds like most people eventually get approved and receive the back payments, it's just a matter of waiting it out unfortunately.
Pending resolution could mean they're verifying your employment history with your last employer. Sometimes employers don't respond quickly to requests for information, which can delay the process. Make sure you have all your documentation ready in case they ask for additional proof of your work history or separation reason.
I went through something similar last year. "Pending resolution" usually means they need to verify something about your claim - could be your wages, reason for separation, or just a routine review. The good news is that as long as you keep filing your weekly certifications, you should get all back pay once it's approved. In my case, it took about 4 weeks but I received every penny I was owed. Try not to stress too much - the system is slow but it does work eventually. Keep checking your online account for any requests for additional information.
I'm brand new to this community and remote work - just started working from home in Schenectady for a marketing agency based in Miami about 2 weeks ago! This entire thread has been incredibly enlightening and honestly such a relief. Before reading through everyone's experiences, I was genuinely worried that working remotely might somehow complicate or disqualify me from unemployment benefits if something ever happened to my position. It's amazing to see how many people have successfully navigated the NYS Department of Labor system as remote workers and how streamlined the process has become. The consistent message that it's based on where you physically work (your home in NY) rather than where the employer is located makes perfect sense but definitely wasn't obvious to me initially. I'm absolutely going to start organizing my employment documents right away and will definitely use that brilliant tip about writing "Remote work performed from home residence" if I ever need to file. Thank you so much to everyone who shared their real-world experiences - this kind of practical knowledge is exactly what newcomers like me need to feel confident about our employment situations!
Welcome to both remote work and this community! It's so great to see another newcomer sharing their experience. I totally understand that initial worry about unemployment eligibility - I think most of us who are new to remote work have had those same concerns! It really is reassuring to see how well NYS Department of Labor has adapted to handle remote workers. The fact that so many people have shared positive experiences gives me a lot of confidence too. Starting to organize your employment documents right away is such smart thinking - I wish I had thought to do that when I first started remote work. It's one of those things that's so much easier to do proactively rather than scrambling for everything later if you ever need it. This community has been such a valuable resource for learning about these kinds of practical employment situations that you just don't think about until you need to know them!
I'm new to this community and just started working remotely from home in Utica for a tech startup based in Seattle about a month ago. This thread has been absolutely incredible - I had no idea how unemployment would work if I lost my remote job and was honestly pretty anxious about it. Reading everyone's real experiences with NYS Department of Labor handling remote workers so smoothly has been such a huge relief! It's amazing how much the system has evolved since the pandemic. I'm definitely taking all the advice here about keeping employment documents organized and being super clear about working from my NY home address. The tip about writing "Remote work performed from home residence" is perfect - I'm writing that down for future reference. Thank you to everyone who shared their actual experiences and timelines - this kind of practical information is so much more valuable than trying to figure it out from government websites alone. This community is such a great resource for remote workers navigating these situations!
Welcome to the community and congratulations on your new remote position! I'm also fairly new to remote work (been working from home in Elmira for a Boston-based company for about 2 months) and had all the same anxieties about unemployment eligibility. This thread has been such a lifesaver for understanding how everything works! It's really reassuring to see how consistently positive everyone's experiences have been with NYS Department of Labor. I love how proactive you're being about organizing your employment documents - I'm going to do the same thing this weekend after reading everyone's advice. That tip about being explicit with "Remote work performed from home residence" seems like such a smart way to avoid any potential confusion. It's incredible how much this one discussion has taught me about something I never would have thought to research on my own. Thanks for sharing your experience as another newcomer - it's great to see more people successfully making the transition to remote work!
Sean O'Donnell
Thanks everyone for all this detailed info! This is exactly what I was looking for. Sounds like I should expect around $350-400 weekly based on my salary, but I need to factor in taxes and make sure I have all my documentation ready before applying. The severance timing thing is really helpful to know about too. One question - does anyone know if the NYS DOL website works better at certain times of day? I've heard some government sites are less likely to crash during off-peak hours.
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Ravi Kapoor
•@Sean I've found that early mornings (like 6-8 AM) and late evenings (after 9 PM) tend to work better for the NYS DOL website. Avoid Monday mornings and the middle of the week during business hours - that's when everyone is trying to certify for their weekly benefits and the site gets overloaded. Also, I'd recommend using Chrome or Firefox rather than Safari if you're on a Mac. The site seems to have compatibility issues with some browsers. Good luck with your application!
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Santiago Diaz
Just wanted to add my experience since I went through this process about 6 months ago. I was making around $48k at my previous job and ended up getting $338 per week in benefits. One thing that really helped me was creating a spreadsheet to track my job search activities from day one - you need 3 activities per week and they can audit you randomly. I included columns for date, company name, position applied for, and type of activity (online application, networking event, etc.). Also, definitely set up direct deposit right away - my first payment took about 3 weeks from when I filed, but after that it was pretty consistent every Tuesday. The key is staying organized and being patient with the system, even though it can be frustrating at times.
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Selena Bautista
•@Santiago Thanks for sharing your real experience! The spreadsheet idea for tracking job search activities is brilliant - I never would have thought of that but it makes total sense to stay organized from the start. $338 weekly on $48k salary is right in line with what others have mentioned. Quick question - when you say your first payment took 3 weeks, was that including the one-week waiting period, or was there additional delay beyond that? Trying to set realistic expectations for my timeline.
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Carmen Ortiz
•@Santiago That's really helpful! I'm also curious about the timing. Did you have to wait for any adjudication or was your claim pretty straightforward? I'm wondering if having all the documentation ready upfront like @Liam suggested actually helps speed up that initial processing time. Also, do you remember if you had to call them at all during the process or was everything handled online?
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