New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Cedric Chung

•

I just went through this exact same process a few weeks ago! The waiting period after your first certification is definitely nerve-wracking, especially when you have bills due. In my experience, NYS unemployment payments typically arrive within 2-3 business days after certifying. Since you filed on Sunday, you should see the money by Tuesday or Wednesday. One thing that helped me was setting up text alerts through my bank so I'd get notified immediately when the direct deposit hit. Also, make sure you have the my.ny.gov app downloaded - it makes it much easier to check your payment status and certify each week. The good news is once you get into the routine, the timing becomes pretty predictable. Hang in there!

0 coins

Amina Toure

•

Thanks for sharing your experience! That's really helpful to know about the 2-3 business day timeline. I'm definitely going to set up those bank alerts - that's a great tip I hadn't thought of. I've been refreshing my account way too much since Sunday! Quick question - when you mention the my.ny.gov app, is that different from just using the website on your phone? I've been using the mobile browser version but if there's an actual app that works better, I'd love to download it.

0 coins

@Amina Toure Yes, there is actually a separate my.ny.gov mobile app you can download! It s'much more user-friendly than the mobile browser version. The app loads faster and has better navigation for checking your claim status and payment history. You can find it in the App Store or Google Play - just search my.ny.gov "and" look for the official New York State app. The mobile browser version works fine too, but I found the app to be more reliable, especially during peak times when lots of people are certifying. Plus the push notifications for important updates are really helpful!

0 coins

Zoey Bianchi

•

I'm going through the same exact situation right now! Just got laid off from my retail job and finally got my unemployment claim approved last week. Filed my first weekly certification on Monday and I'm anxiously waiting for the payment to hit my account. Reading everyone's responses here is really reassuring - sounds like I should expect to see the money by Wednesday or Thursday. It's so stressful when you're depending on that first payment to cover rent and groceries. Thanks Jessica for asking this question, and thanks to everyone sharing their experiences with the timing. It's really helpful to know what to expect from the NYS Department of Labor payment schedule!

0 coins

Falsely accused of quitting job - Unemployment benefits stopped, need to earn $4,790 before benefits resume - fighting determination with proof I called in

Got a determination letter saying I quit without cause and they're stopping my unemployment benefits. I've been collecting for 2 months with no problem until now. According to the "NOTICE OF DETERMINATION" I received, "NO UNEMPLOYMENT INSURANCE BENEFITS WILL BE PAID TO YOU FOR THE PERIOD BEGINNING 12/19/2023 UNTIL YOU HAVE SUBSEQUENTLY WORKED FOR AN EMPLOYER AND EARNED AT LEAST 10 TIMES YOUR WEEKLY BENEFIT RATE. EMPLOYMENT AND EARNINGS FROM NON COVERED, EXCLUDED OR SELF-EMPLOYMENT WILL NOT COUNT. YOUR WEEKLY BENEFIT RATE IS $479." The letter states "YOU ARE DISQUALIFIED UNDER SECTION 593.1 OF THE UNEMPLOYMENT INSURANCE LAW BECAUSE YOU QUIT YOUR JOB WITHOUT GOOD CAUSE." Under the "REASON" section, it says "ALTHOUGH YOU INDICATED THAT YOU WERE FIRED, YOUR SEPARATION IS CONSIDERED VOLUNTARY. YOU DID NOT CALL OR REPORT FOR WORK WITH COBBS HILL MANOR ON 12/15/23, 12/16/23, AND 12/17/23. YOU HAVE NOT DISCLOSED ANY COMPELLING REASON FOR QUITTING YOUR JOB." But here's the thing - I wasn't even scheduled to work on the 15th! And I definitely called my supervisor on the 16th about missing the 16th and 17th (I have phone records to prove it). They're claiming I quit, but that's absolutely not true. I never quit - they're twisting the facts. They want me to earn 10 times my weekly benefit rate ($479) before I can receive benefits again. I've already requested a hearing to fight this. Does anyone know how long it typically takes until I get a hearing date? This is really stressful since I was depending on that unemployment money.

Jade Lopez

•

This exact thing happened to me! The key is having proof you communicated with your supervisor. Show the phone records, any texts or emails. If you have your old schedule showing you weren't scheduled for the 15th that's golden. I won my hearing after 5 weeks of waiting. If you need help getting through to someone while you wait, try claimyr.com - worked for me when I needed answers fast.

0 coins

Mateo Warren

•

did u have to pay back benefits while waiting for hearing?

0 coins

Jade Lopez

•

nah they continued paying me but some get cut off. depends on ur case

0 coins

Simon White

•

Yo this is so frustrating! Same thing happened to my friend last year - employer straight up lied saying she abandoned her job when she had medical documentation for missing work. The good news is you have phone records which is HUGE evidence in your favor. Make sure you get your phone bill that shows the exact time/date you called on the 16th. Also if you can get any copy of your work schedule showing you weren't supposed to work the 15th, that's gonna destroy their argument. Document everything and stay organized for your hearing - you got this! 💪

0 coins

Sean Flanagan

•

This is really good advice! @014cf2a0535d definitely get that phone bill ASAP - having the exact timestamp of your call on 12/16 is gonna be clutch evidence. Also maybe check if your workplace has any digital scheduling system where you can screenshot or print proof you weren't scheduled the 15th? Even if it's just a text or email about the schedule that could help your case big time!

0 coins

Amina Sy

•

I'm so glad I found this thread! I've been having the EXACT same issue for the past three days - getting kicked out right when I reach the employment history section. It's incredibly frustrating because you spend all that time filling everything out just to get dumped back to square one with no explanation whatsoever. Reading through everyone's experiences, I realize I've been doing everything wrong - trying during lunch hours on Safari with tons of browser tabs open. Based on all the successful strategies shared here, I'm going to completely change my approach: late night (around 11pm), switch to Chrome in incognito mode, clear everything first, close all other tabs, and have all my employment details written down so I can speed through it. It's absolutely mind-boggling that we need to become technical troubleshooters just to access unemployment benefits we've rightfully paid into. The NY system desperately needs an overhaul, but thankfully this community has figured out the workarounds! Will definitely report back once I try the late-night Chrome approach. Thanks everyone for sharing your solutions - you're literally saving people's sanity here!

0 coins

Dmitry Petrov

•

I'm dealing with this exact same nightmare right now! Been trying to submit my unemployment claim for two days and keep getting booted at the employment history section every single time. It's beyond frustrating - you spend 20-30 minutes filling everything out just to get kicked back to the homepage with zero explanation. I've been trying during my lunch break around 1pm using Safari, so based on all the amazing advice in this thread, I'm clearly doing everything wrong! Going to completely switch up my strategy: try tonight around 11pm using Chrome in incognito mode, clear all cache/cookies first, close every other tab, turn off my VPN, and have all my employment info written down on paper beforehand. The fact that we need a PhD in website troubleshooting just to file for benefits we've paid into is absolutely insane. But I'm so grateful for this community sharing all these workarounds - you guys are lifesavers! Will definitely update everyone if the late-night Chrome strategy works for me. Keeping my fingers crossed!

0 coins

You're definitely on the right track with that strategy! The 1pm Safari combo is basically guaranteed to fail based on what everyone's shared here. One thing I'd add - when you try tonight, make sure you're not just in incognito mode but also disable any browser extensions you might have running (ad blockers, password managers, etc.). Those can sometimes interfere with the NY site's finicky scripting. Also, if you have a laptop, try plugging directly into ethernet instead of using WiFi if possible - I've heard that can help with session stability. The paper backup plan is smart too because even with a good session, their timeout is ridiculously short. Really hope the late night approach works for you - so many people here have had success with it! We shouldn't have to be IT experts just to file for unemployment but at least we've got this community to help each other through the madness.

0 coins

Javier Torres

•

Wow, reading through all these experiences has been really eye-opening! I'm actually in almost the exact same situation as Paolo - my benefit year ended last week but I still show 38 days remaining and the system is letting me certify. After seeing Connor and Aria's overpayment horror stories, I'm definitely not going to risk it. The fact that multiple people have confirmed this is a known system glitch makes it clear that just because you CAN certify doesn't mean you SHOULD. I'm planning to file my new claim tomorrow morning following all the great advice here - especially Natalie's tip about selecting "benefit year ended" and Aileen's suggestion to have all employment info ready beforehand. It's so helpful to hear from people who actually went through this process recently! Thanks to everyone who shared their experiences, both good and bad. This community is amazing for helping navigate these confusing situations that the official DOL website doesn't always explain clearly.

0 coins

Amina Toure

•

I'm so glad you found this thread too! I was in the exact same boat just a few days ago and was really stressed about what to do. Reading everyone's experiences here - especially the warnings about overpayments - definitely convinced me to play it safe. I ended up filing my new claim yesterday morning and it was much easier than I expected. The whole process took about 25 minutes and I got a confirmation email right away. Now I just have to wait for it to be processed, but at least I know I won't be hit with any surprise overpayment notices later. Good luck with your application tomorrow!

0 coins

Klaus Schmidt

•

I'm dealing with this exact same situation right now! My benefit year ended two weeks ago on July 20th, 2025, but I still have 41 days showing in my account and the system keeps letting me certify. I was so confused about what to do until I found this thread. After reading all these experiences, especially the overpayment stories from Connor and Aria, I'm definitely not taking any chances. It's scary to think that the system can let you keep certifying for weeks or even months, then suddenly hit you with a huge overpayment bill later! I really appreciate everyone sharing their real experiences here - both the success stories from people like Natalie and Evelyn who filed new claims without issues, and the warnings from those who learned the hard way. This is exactly the kind of practical advice you can't get from the official DOL website. I'm going to file my new claim first thing tomorrow morning using all the tips shared here. Better to deal with a short processing delay than risk owing thousands back later. Will update everyone on how it goes!

0 coins

I went through something similar last year and won my appeal! The key is documentation - I took screenshots of every hostile email from my supervisor, kept records of the unsafe working conditions, and even got a statement from a coworker who witnessed the harassment. Also, don't just focus on what happened - explain how you tried to resolve the issues first (like talking to HR or your manager) before you felt you had no choice but to quit. The hearing officer really cared about seeing that I made reasonable efforts to fix the situation before leaving. You got this! 💪

0 coins

Eve Freeman

•

That's such great advice about showing you tried to resolve things first! I actually did try to work with my manager and HR before I quit, but they just brushed off my concerns. I have some emails where I documented the issues I raised with them. How detailed should I be in explaining all of this during the appeal process?

0 coins

Malik Jackson

•

@ca96349f75f6 Be as detailed as possible! Include dates, times, names of people involved, and exact quotes from emails if you have them. The more specific you can be, the stronger your case will be. I actually created a timeline document with everything laid out chronologically - it really helped me stay organized during the hearing and showed the officer that this wasn't just one isolated incident but a pattern of problems. Don't worry about being too thorough - they want to see the full picture of why a reasonable person would feel they had no choice but to quit.

0 coins

CyberSiren

•

Hey Evelyn, I'm so sorry you're dealing with this! I went through a similar disqualification a few months back and it's absolutely stressful. One thing that really helped me was keeping a detailed log of all my communications with NYSDOL - dates, times, who I spoke with, reference numbers, everything. Also, when you file your appeal, make sure you clearly explain not just WHAT happened at your job, but HOW it made continuing to work impossible. The key phrase they look for is "good cause" which basically means any reasonable person in your situation would have quit too. Don't just say your boss was difficult - be specific about how their behavior created an intolerable work environment. And definitely don't wait on filing that appeal! The 30-day deadline is strict. You've got this! 🤞

0 coins

Prev1...115116117118119...1378Next