New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ugh, this exact same thing happened to me back in October! Card arrived with $0 balance even though my online portal showed $1,680 in "released" payments. I was literally crying because my rent was already 10 days late and my landlord was threatening eviction. After reading through posts like this one, I realized it's unfortunately super common with NY unemployment. I tried the regular phone number for almost two weeks - either constant busy signals or I'd wait 3+ hours on hold just to get disconnected right when I thought I was about to talk to someone. Finally got desperate enough to try that claimyr service everyone mentions (was really skeptical at first). Got connected to an actual agent in about 75 minutes and found out they had put some random "fraud protection hold" on my account that nobody bothered to tell me about. The agent removed it immediately and said my payments would hit the card within 24-48 hours. Sure enough, all my back payments showed up exactly when she promised. I know it's terrifying when you desperately need that money, but don't give up! There ARE real people who can fix this issue, you just have to find a way to actually reach them. Try calling right at 8am when they open, but if you can't get through after a few days, that callback service might be worth considering. You will get your money - it's just way more complicated than it should be!

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Oh my god, thank you for sharing this! I'm literally going through the exact same nightmare right now and was starting to panic that I'd never see my money. The fact that they put a "fraud protection hold" without any notification is just insane - how are we supposed to know these things exist? I've been trying to call for days with no luck, so I think I'm going to have to bite the bullet and try that claimyr service too. It's ridiculous that we have to pay someone else just to talk to our own government, but at this point I'm desperate. Your story gives me so much hope that this will actually get resolved! Did the agent give you any explanation for why the hold was put on your account in the first place?

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This exact same thing happened to me 3 months ago! My card showed up empty but online said $1,248 was "released." I was panicking because I needed that money for my kids' daycare payment. After trying the regular number for over a week with no success, I finally used claimyr.com that everyone here keeps mentioning. Got through to an agent in about 90 minutes and discovered they had sent my payments to an old direct deposit account I forgot was still in the system from 2 years ago! The account was closed so the money just bounced around somewhere. The agent was super helpful - she cancelled the old direct deposit info, switched everything to my card, and reissued all the back payments. Took about 3 business days but I got every penny I was owed. Don't wait for this to fix itself - it absolutely won't. You need to talk to a real person to figure out exactly where your $1870 went. Try calling at exactly 8am when they open, but if you can't get through after a few days, that callback service might be worth the cost for your peace of mind. You WILL get your money, just unfortunately have to jump through more hoops than should be necessary!

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This is exactly what I needed to hear! I was starting to lose hope that I'd ever see my money. The fact that your payments went to an old direct deposit account without you realizing it makes me think that might be what happened to me too - I should probably check if there's any old banking info still in my system. It's crazy that these issues are so common but they never bother to explain what might go wrong when they send out the cards. I'm definitely going to try calling at 8am tomorrow, and if that doesn't work I'll look into the claimyr service. Thanks for sharing your experience and for the encouragement - knowing that you got every penny back gives me hope this nightmare will end soon!

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ugh the whole system is so frustrating!! they make it impossible to get benefits even when you legitimately need them. i know people who got denied for the stupidest reasons

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The rules exist for a reason though. The system has to prevent fraud while helping people who genuinely lost their jobs through no fault of their own.

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Before you quit, definitely document everything you can about the toxic behavior - save any inappropriate emails, texts, or messages from your manager. Write down dates, times, and details of incidents with witnesses present if possible. Also check if your company has an employee handbook that outlines policies about workplace conduct - violations of their own policies can strengthen your case for "good cause" if you do end up quitting. The key is showing you tried to resolve it through proper channels first and that the situation was genuinely intolerable.

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This is really helpful advice! I didn't think about checking the employee handbook for policy violations. That could definitely help build a case. Do you know if screenshots of text messages or recorded conversations (if legal) would be considered good documentation too?

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Don't let fear stop you from applying! I was in your exact situation two years ago - DACA recipient, warehouse job, laid off. I was terrified to apply thinking it might jeopardize my status somehow. But I talked to an immigration lawyer who confirmed that unemployment benefits are completely separate from immigration matters. It's an earned benefit based on your work history and tax contributions. I applied through my.ny.gov and received benefits for several months while job searching. Zero impact on my DACA renewal process. You've paid into the system - you deserve these benefits!

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Thank you so much for sharing your experience! It really helps to hear from someone who was in the exact same situation. I was definitely letting fear hold me back, but hearing that it had zero impact on your DACA renewal gives me the confidence to move forward. Did you have any trouble with the job search requirements while collecting benefits?

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This is exactly the kind of reassurance I needed! I've been putting off applying for weeks because I was so worried about potential complications with my DACA status. Hearing that you went through the renewal process with no issues after collecting unemployment is such a relief. I'm definitely going to apply through my.ny.gov this week. Thank you for taking the time to share your story - it makes such a difference to know someone else made it through successfully!

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I'm actually going through this same situation right now! I'm a DACA recipient who got laid off from my retail job last month. Reading all these responses has been so helpful - I was really nervous about applying because I wasn't sure if it would affect my status somehow. It's reassuring to see so many people confirm that DACA recipients are eligible and that the process is straightforward. I'm planning to file my claim online through my.ny.gov this weekend. Thanks everyone for sharing your experiences, it really makes a difference to hear from others who've been through this!

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I'm glad this thread is helping you feel more confident about applying! I was in a similar position about 6 months ago - also DACA recipient, also worried about potential complications. The online application through my.ny.gov really is straightforward, and like everyone mentioned, they just need your SSN and employment history. One tip: make sure you have your pay stubs and employer information ready before you start the application to make the process smoother. You've got this, and you definitely deserve these benefits after paying into the system! Let us know how it goes.

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I'm also interested in training benefits but wondering about the timeline. How long does the approval process usually take? I'm worried about my regular UI benefits running out before I can get into an approved program. Also, does anyone know if there are specific training programs that are easier to get approved for than others? I'm coming from retail too and really need to pivot into something with better job prospects.

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From what I've seen, the approval process can take anywhere from 2-6 weeks depending on how backed up they are. I'd recommend applying as soon as possible since your regular UI clock keeps ticking during the review period. Healthcare-related programs (like medical assistant, pharmacy tech) and IT certifications seem to get approved more easily since they're considered high-demand fields. Trade programs like HVAC or electrical work also have good approval rates. The key is showing that retail jobs are declining in your area and that your chosen field has actual job openings.

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Just wanted to add that if you're considering training benefits, make sure to ask about stackable credentials too. Some programs let you earn multiple certifications in related fields, which can make you more competitive. For example, if you're doing medical coding, you might also be able to get certified in medical billing or healthcare administration. This doesn't necessarily extend your benefits longer, but it gives you more job options when you finish. Also, many community colleges have partnerships with the One-Stop centers, so you might be able to use your training benefits for associate degree programs if they're in high-demand fields. The counselors at the American Job Centers are really helpful in explaining all your options - definitely worth scheduling an appointment even if you're just exploring possibilities.

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This is really valuable information about stackable credentials! I hadn't thought about combining multiple certifications. @Donna Cline, do you know if the associate degree programs through community colleges still follow the same 52-week limit for training benefits, or can they be extended longer since degree programs typically take 2 years? I'm wondering if it might be worth pursuing a full degree versus just a certificate program if the benefits timeline allows for it.

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Just file the claim and let them sort it out. Better to apply and potentially get denied than not apply at all. You can always appeal if they make the wrong decision initially.

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This happened to my coworker a few months ago and she got her benefits without any issues. The important thing is documenting everything - keep copies of your resignation letter with the date you submitted it and your intended last day, plus any emails or texts about them telling you to leave early. NYS Department of Labor will want to see that timeline clearly. Also, don't worry about mentioning your future job start date - you're entitled to benefits for the gap period between jobs as long as you're available to work during that time.

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This is really helpful advice about documenting everything! I do have my resignation email saved with the original date I submitted it, and I screenshot the text message my manager sent telling me not to come back. Should I also try to get something in writing from HR about why they decided to end my employment early, or is what I have enough?

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