New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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From what I understand, 'pending resolution' typically indicates they're verifying employment details or investigating a potential eligibility issue. For store closures, this is usually routine verification that can take 3-4 weeks on average. The good news is that if you're approved, you'll receive retroactive payments for all the weeks you've been filing. Make sure you continue filing your weekly claims and keep your job search log updated in case they request it during the review process.

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I'm going through the exact same thing right now! Filed my claim in early January and it's been stuck on "pending resolution" for about 3 weeks. Like others mentioned, I've been continuing to file my weekly claims just in case. What's frustrating is there's no way to get a clear timeline or explanation of what they're actually investigating. I called the unemployment office probably 20 times and either get a busy signal or sit on hold for hours before getting disconnected. Really hoping this gets resolved soon because the financial stress is overwhelming. Hang in there Sofia - sounds like most people eventually get approved and receive the back payments, it's just a matter of waiting it out unfortunately.

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I'm at week 6 and this entire thread has been a massive eye-opener! I had absolutely no idea that the extension process was this complicated or that the "automatic" system was so unreliable. Reading everyone's experiences has completely shifted my strategy from "wait and see" to "be proactive NOW." The claimyr service sounds like an absolute lifesaver - I've already tried calling the DOL twice and each time I gave up after 2+ hours on hold. For $20 to actually speak with a human being who can give real answers? That's honestly a bargain compared to potentially losing weeks of payments. I'm definitely going to start keeping meticulous records of every job application, interview, and networking contact from this point forward. It's frustrating that we have to be this organized just to access benefits we're entitled to, but better safe than sorry! What really gets me is how this community thread has provided more clear, actionable guidance than the entire DOL website. It's honestly shameful that people have to crowdsource basic information about their unemployment benefits because the state makes everything so confusing and inaccessible. Marilyn, you've basically created the unofficial survival guide for NY unemployment extensions! Thank you for asking the question we all needed answered. I'm going to bookmark this thread and start preparing way earlier than I originally planned. Better to be overprepared than scrambling in panic mode at week 25! 🙏

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You're absolutely right Marcus! I'm only at week 4 but reading through all of this has been such a wake-up call. I was completely clueless about how broken the extension system is - honestly thought it would just happen automatically when I hit 26 weeks. Now I'm realizing that would be financial disaster waiting to happen! The claimyr service definitely seems like the way to go based on literally everyone's positive experiences. $20 vs potentially missing rent because of payment gaps? Easy choice. I'm going to start keeping detailed job search records immediately too - seems like that documentation could make or break the whole process. It's honestly ridiculous that we have to become unemployment benefits experts just to access what we're entitled to, but this thread has been more educational than anything the state provides. Thanks to everyone for sharing your experiences - you're all basically doing the DOL's job for them! 😅 Marilyn, you definitely started the most helpful unemployment thread ever. Going to follow everyone's advice and be super proactive about this whole process from day one!

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I'm at week 20 and this thread has been incredibly helpful! Like everyone else, I was planning to just wait until week 26 and hope everything worked automatically, but clearly that would be a huge mistake based on all the experiences shared here. The claimyr service keeps getting mentioned and honestly at this point I'm convinced it's worth trying. I've already wasted two full days trying to get through on the regular DOL phone line with zero success. $20 to avoid that nightmare and actually talk to someone who can give me real answers about my extension eligibility seems like the best money I could spend right now. I'm also going to start keeping way better records of my job search activities. I've been pretty casual about documenting applications and interviews, but it sounds like having detailed records could be crucial if there are any issues with the extension approval process. What really frustrates me is how the official DOL website is basically useless for getting clear information about extensions. Thank god for communities like this where people share what actually works! The fact that we have to crowdsource basic information about our own benefits because the state makes everything so confusing is honestly infuriating. Marilyn, thanks for starting this conversation - you've basically created the resource the DOL should have provided us with! Going to be proactive and try to get this sorted in the next week or two before I get too close to that 26 week deadline. Good luck to everyone dealing with this broken system! 🤞

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Pending resolution could mean they're verifying your employment history with your last employer. Sometimes employers don't respond quickly to requests for information, which can delay the process. Make sure you have all your documentation ready in case they ask for additional proof of your work history or separation reason.

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That makes sense. My last employer was pretty disorganized so they probably took forever to respond to NYS Department of Labor.

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I went through something similar last year. "Pending resolution" usually means they need to verify something about your claim - could be your wages, reason for separation, or just a routine review. The good news is that as long as you keep filing your weekly certifications, you should get all back pay once it's approved. In my case, it took about 4 weeks but I received every penny I was owed. Try not to stress too much - the system is slow but it does work eventually. Keep checking your online account for any requests for additional information.

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Hey Felicity! Don't stress too much about this - it happens to the best of us, especially when you're dealing with everything else life throws at you. I missed my certification once last year and was in full panic mode too. The good news is you're not totally out of luck! Like others mentioned, you should be able to backdate your claim. When you log in, look for something like "claim benefits for previous weeks" or similar wording. Sometimes it's not super obvious where to find it, so don't hesitate to poke around the interface a bit. One thing I learned the hard way - if you do have trouble finding the option online or run into any issues, calling them is your best bet. I know everyone complains about the wait times (and rightfully so!), but they can usually sort it out pretty quickly once you get through. Hang in there! You'll get this figured out. 💙

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Hey Felicity! I completely understand that anxiety - I missed my certification once too and it felt like the world was ending. The stress of being unemployed already makes it hard to keep track of everything, so don't beat yourself up about it. From my experience, you should be able to certify for the missed week through your online account. Look for something like "certify for benefits" or "weekly claim" - there's usually an option to select previous weeks. Just make sure you do it as soon as possible because there are deadlines. If you can't find the option online or run into any technical issues, calling the unemployment office is your backup plan. I know the wait times are brutal, but they can help you certify over the phone. Some people here have mentioned claimyr.com to help with the hold times - might be worth looking into if you need to call. The main thing is not to panic! One missed certification won't ruin everything, and the system does have ways to handle these situations. You're going to be okay! 🫂

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Miguel, this is such a reassuring response! I'm dealing with a similar situation right now and was feeling so anxious about it. It's really helpful to hear from someone who's been through this exact same thing. The part about looking for "certify for benefits" or "weekly claim" is super specific and actionable - that's exactly the kind of detail I needed. I'm going to try the online option first thing tomorrow morning before considering calling. Thanks for taking the time to explain everything so clearly and for the encouragement! It really does help to know that missing one certification isn't the end of the world. 🙏

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Just make sure you understand the job search requirements too. Even though you worked remotely, you'll still need to do your weekly job searches and keep a log. Some people think remote workers get different rules but nope, same requirements apply.

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Good point! I should probably start looking at remote job postings now to get familiar with what's available in my field.

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As someone who's been through the remote work unemployment process, I'd recommend filing online through the NYS Department of Labor website as soon as possible - don't wait! The sooner you file, the sooner your claim can be processed. Also, when you're filling out the application, make sure to clearly indicate that you worked from your home address in NY. This helps avoid any confusion about jurisdiction. The system is actually pretty straightforward for remote workers now since so many people went remote during the pandemic. Good luck with your claim!

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