New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jessica Suarez

NYSDOL Twitter says they're "aware of the issue and working to resolve it" - which means absolutely nothing as usual. Been saying that for 3 days now.

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Marcus Williams

"Working to resolve it" = one IT guy trying different things while management screams at him ๐Ÿ˜‚

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Jessica Suarez

exactly! and meanwhile thousands of people can't pay their bills. so sick of this broken system.

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Lily Young

So frustrating dealing with ny unemployment! Just got off the phone with them (after using claimyr.com to get through) and they said the certification system should be back up fully by tomorrow morning. The agent told me lots of people are having the same problem and they're processing a backlog of certifications that got stuck in the system.

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Max Knight

I just checked Twitter and apparently there's a system outage today that's affecting both the website and phones. Might explain why nobody can get through. They never announce this stuff officially tho ๐Ÿ™„

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Emma Swift

ask a friend to claim for you!! just give them ur info and have them do it. thats what i did when i was out of town and it worked fine

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Hunter Edmunds

Terrible advice. Never give your unemployment login to anyone - that's literally against the rules and could get your benefits cancelled.

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Emma Swift

worked for me ๐Ÿคทโ€โ™‚๏ธ

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Charlotte Jones

Everyone keeps talking about 'quarters' but let me make it simple: 8 weeks of work from 2020 is NOT gonna qualify you for a new claim in 2023. Period. Those wages are way too old to count in your base period. The base period only includes the last 4-5 quarters before you file, so at most they go back about 15 months. Your 2020 work was like 3+ years ago now.

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Lucas Bey

Man, I feel this. I worked only 10 weeks last year and didnt qualify either. The whole system is set up to make it as hard as possible to actually get benefits. And good luck getting thru to anyone on the phone who can actually explain anything clearly. The entire ny unemployment system needs a complete overhaul.

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Harper Thompson

For real! How are people supposed to survive when the safety net has so many holes in it? ๐Ÿ˜ก

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Amara Torres

My brother in law works in IT for a state agency (not NY) and he says most government websites are running on ancient systems they never properly updated. Not surprised they broke something with the captcha. Hope you get it sorted!

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Olivia Van-Cleve

Call the telecert automated line at 888-581-5812 to file by phone! You don't need to talk to anyone, just follow the prompts. I always use it because the website is so unreliable.

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Mason Kaczka

this is the answer right here! telecert never fails

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Sophia Russo

Telecert is so much easier. I haven't used the website in months

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Liam Mendez

Lol they make it seem like Sunday is the only day to certify but you can actually do it any day of the week - just pushes your payment date back by a day each day you wait after Sunday.

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Sophia Nguyen

Unpopular opinion maybe, but I actually prefer certifying Sunday night cuz the website is way less glitchy than Sunday morning when EVERYONE is trying to log in at once. Never had an issue with payment timing.

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Jacob Smithson

Smart. I'm gonna try this next week

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22d

Stuck trying to scan ID for NY unemployment verification - where is the scan button??

I've been going in circles for 2 days trying to verify my identity for my unemployment claim. Got laid off in September due to budget cuts and finally applied last week. Everything was going fine until I reached the ID.me verification step. Created my account, got to the security questions part, but I can't for the life of me find where to actually scan my driver's license. I keep getting sent back to the same dashboard page! Clicked every possible link and button but there's no option to upload or scan ID documents. The verification status just says "incomplete" but gives no instructions on how to actually complete it. Anyone else get stuck at this point? I've tried on my laptop, phone, different browsers... nothing works. My benefits are on hold until this verification goes through and I'm getting desperate. Called the help number but just get recordings. How do you actually get to the scanning part??

Yara Nassar

When all else fails with the online stuff, I found the only real solution is talking to an actual human. After weeks of trying, I finally used claimyr.com and got a callback from unemployment in less than an hour. The agent helped me complete the verification over the phone and released my payments the same day. Sometimes you just gotta bypass the broken online systems completely.

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Yara Nassar

Not at all! It literally just holds your place in line and calls you when an agent is available. Saved me from waiting on hold for hours. My benefits got released right after talking to the agent they connected me with.

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GalaxyGuardian

Waited MONTHS trying to fix my identity verification issues. Wish I'd known about this sooner!

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Paolo Ricci

Some phones cameras don't work with ID.me for some reason. My iPhone 7 would never pull up the camera but my friends newer Android worked fine. Try borrowing someone's phone maybe?

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Luca Romano

typical new york unemployment nonsense. been dealing with this system for too long. sometimes when you finally get through to a rep they'll tell you they can see you certified even when the system doesn't show it. their computer system is from the stone age i swear

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Nia Jackson

I've been on UI for 6 months and had this happen twice. Both times I just waited and it fixed itself after 2-3 days. Don't certify again - just be patient. If it doesn't fix itself by Friday then start worrying.

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Dmitry Volkov

I hope you're right! Will try to be patient but rent is due soon so I'm stressing.

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22d

NY Unemployment Claim: Only 8 Effective Days Left Despite BYE Date of 02/13/2022 - What Does This Mean?

I'm getting confused about my unemployment claim. My current claim shows a start date of 02/08/2021 with a Benefit Year Ending date of 02/13/2022. It shows I have 8 effective days remaining as of 08/07/2021. My last certification was for the week ending 08/01/2021 and the payment was released on 08/03/2021. What I don't understand is whether I should be focusing on my BYE date or the effective days remaining? If I only have 8 days left, does that mean I only have about 2 more weeks of benefits even though my BYE date isn't until February 2022? Can someone explain how this works? The DOL website explanation about effective days is confusing me even more. On my account page, there's this explanation: "Effective Days: Each day in a week (Monday through Sunday) that you qualify for benefits is called an effective day. There is a maximum of 4 effective days each week, and you must qualify for all 4 effective days in order to receive your total weekly benefit rate. For each day in the week that you are not eligible to receive benefits, you will receive one less effective day, which is equivalent to one fourth of your weekly benefit." I also notice there's a note that says "Weekly payments for $600 showing "0" under the "Effective Days" column, and Debit Card or Direct Deposit under the "Type" column, are the Federal Pandemic Unemployment Compensation (FPUC) payments." So if I have 8 effective days remaining, does that mean I only have 2 weeks left to certify? I'm really confused about how this works with my Benefit Year Ending date being in February. Will my benefits actually end much sooner than my BYE date suggests?

CosmicCommander

NY unemployment is literally the most confusing system ever designed by humans. I swear they made it complicated on purpose so people give up claiming what they're entitled to.

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Fatima Al-Qasimi

They're all bad but New York takes the cake for sure

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Dylan Cooper

Its by design. Make it so confusing that ppl just give up.

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Sofia Ramirez

you better start job hunting NOW my friend. with only 7 days left, you're less than 2 weeks from $0 coming in. doesnt matter what the BYE date says.

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Amina Bah

This systems so broken that my 68 year old mother figured out how to use Twitter just to publicly complain to get the attention of our state rep after 4 months of no unemployment benefits or tax refunds ๐Ÿ˜‚๐Ÿ˜ญ The sad part is that actually worked!

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Oliver Becker

Your mom is a genius! Social media callouts sometimes work better than official channels these days ๐Ÿ‘

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CosmicCowboy

No joke, I emailed my state senator after 3 months of nothing and suddenly my issues were fixed in 48 hours. The system works... just not the way it's supposed to ๐Ÿ™ƒ

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Natasha Orlova

check if u qualify for the Taxpayer Advocate Service - they help people experiencing financial hardship due to tax issues. if ur waiting on this money for essential needs, they might expedite ur case.

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Mateo Martinez

Y'all I don't know why anyone is surprised by this. Remember when the entire system crashed during covid and nobody could get benefits for months? The NY unemployment office is still running COBOL programming from the 70s. The real miracle is when things actually work correctly!

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Ethan Clark

And yet they have no problem making sure that overpayment notices go out on time...

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Mateo Martinez

RIGHT?! Funny how certain things never have "system errors" ๐Ÿ™„

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StarStrider

Update from someone who dealt with this last week: mine eventually showed up, but they ended up paying me a day later than usual. Don't panic yet, but if it's not there by tomorrow definitely try to recertify.

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