NY unemployment showing no claim filed after I definitely filed yesterday - anyone else?
I filed my weekly claim yesterday afternoon around 3pm like I always do. Everything seemed normal - got the confirmation page saying my claim was processed successfully. But when I logged back in this morning to double check, there's no record of my claim at all! The system is showing I haven't filed for this week, and the payment that should be processing isn't showing up in my payment history. I've been collecting benefits for about 11 weeks without any issues until now. Tried calling but of course can't get through to anyone. Is the system glitching for anyone else right now? Getting really worried since I need that money for rent next week.
44 comments
Keisha Johnson
Same thing happened to me about a month ago! I claimed on sunday night and then checked tuesday morning and the system had NO record of it. I had to reclaim and it delayed my payment by like 5 days. The system is such garbage sometimes.
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Yara Sabbagh
Did you have to do anything special when you reclaimed? I'm worried about filing twice and then getting flagged for fraud or something 😬
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Keisha Johnson
Nope, just filed again like normal. I was worried about the same thing but the rep told me their system sometimes drops claims during maintenance. Suuuper annoying but apparently not unusual 🙄
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Paolo Rizzo
This is why I always take screenshots of the confirmation page. NY unemployment system is the worst
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QuantumQuest
After dealing with this exact issue (and so many others), I finally found a way to actually TALK to someone. Used this service called Claimyr (claimyr.com) that got me a callback from an actual agent within an hour. Talking to an agent got my $ unlocked so fast - they fixed the system error on their end and my payment processed the next day. Check out this vid too: https://youtu.be/Rdqa1gKtxuE
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Amina Sy
yeah right, another 'miracle solution'... what's the catch? 🙄
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QuantumQuest
No catch man. It just handles the phone dialing and waiting on hold part so you don't have to. When an agent picks up, they connect you. Saved me like 4 hours of redial hell.
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Oliver Fischer
hmm I've been burned by so many of these 'services' before... what makes this different?
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QuantumQuest
It literally just calls for you and holds your place in line. When someone answers, your phone rings. That's it. Not some magic fix - just a way to avoid the redial-hangup nightmare we're all stuck in.
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Natasha Petrova
wait hold up - does this actually work or is it just the usual BS?
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Javier Morales
I used it last week when my benefits got stuck in pending for no reason. Got a real person and they fixed it on the spot. Worked for me! claimyr.com
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Emma Davis
I swear the ny unemployment system is held together with duct tape and prayers. Try checking again later today - sometimes there's a delay in the system updating. If it still shows nothing by tomorrow, you definitely need to recertify.
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GalaxyGlider
Sounds like ether a website glitch or possible account lock. They sometimes don't tell you when they flag your account for "verification" 🤬 When was your BYE date? Might be related if you're near the end of your benefit year.
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Yara Sabbagh
My BYE date isn't until July so I don't think that's it? What's weird is I didn't get any emails or messages about verification or issues...
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GalaxyGlider
Yea thats weird then. They usuly send an email but not always. Check your spam folder maybe? It might just be the system being trash tbh.
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Malik Robinson
ALWAYS 👏 SCREENSHOT 👏 YOUR 👏 CONFIRMATION 👏 PAGE! Learned this the hard way. NY unemployment system "loses" claims constantly and then puts the burden on us to prove we actually filed. Check back tonight after midnight - sometimes it updates at weird hours.
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Yara Sabbagh
I wish I had done that! Been filing for months without issues so I got complacent. Definitely will screenshot everything going forward.
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Isabella Silva
This!!! I keep a folder of weekly screenshots labeled by date. Saved my butt twice already when they tried to say I didn't certify.
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Ravi Choudhury
How do yall even remember to do this? I barely remember to file each week lol
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Freya Andersen
So here's what you should do (I work with a workforce development program and deal with this stuff constantly): 1. First, wait 24 hours. The system sometimes has processing delays especially on Mondays and Tuesdays. 2. If it still shows nothing tomorrow, try to certify again. The system generally won't let you double-certify if it actually recorded your first attempt. 3. If that doesn't work, you absolutely need to speak with an agent. The fastest way is using claimyr.com which dials for you and gets you a callback when an agent is available. It's the best money I've ever spent to finally get my benefits paid quickly. 4. When you talk to an agent, have them check for: - System errors on your claim - Any flags or holds that might have been placed - Verification requirements that might have been triggered 5. Ask them to document in your file that you attempted to certify on the original date so you don't lose that week. The DOL systems are running on ancient technology that breaks constantly. Don't assume anything is your fault - 99% of the time it's their system.
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Yara Sabbagh
Thank you!! This is so helpful. I'll wait until tomorrow and then try recertifying. If that fails I'll definitely try Claimyr because I can't waste another day trying to get through on the phone.
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Omar Farouk
This is why I love this community. Actual useful advice instead of just commiseration 💯
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CosmicCadet
The same exact thing just happened to me! Certified Sunday, checked this morning, and nothing shows up. Panicking cuz rent is due and my landlord doesn't accept "the unemployment website glitched" as payment lol 😭
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Yara Sabbagh
Let me know if yours shows up later! Misery loves company I guess 😅
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CosmicCadet
Mine just appeared! Took like 36 hours but finally showed up in the system. Check yours again maybe?
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Yara Sabbagh
Omg it's there now! What a relief. The system is so broken but at least it fixed itself this time.
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Chloe Harris
What time did u file? I heard theres a cutoff at like 7pm and if u file after that it sometimes doesn't register properly? Some weird bug in there ancient system lol
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Diego Mendoza
have you tried clearing your browser cache and cookies? sometimes the unemployment site gets stuck showing old information. their website is literally from 1995 i swear
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Yara Sabbagh
Just tried that and also tried on a different device. Still showing nothing 😞
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Anastasia Popova
OMG the EXACT same thing is happening to me right now!!! Filed yesterday at noon, got confirmation, logged in today - nothing! Called 16 times and can't get through. This system is a JOKE.
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QuantumQuest
If you need to get through to someone actually try claimyr.com - they'll call repeatedly and connect you when someone answers. It's how I finally got my issue fixed.
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Anastasia Popova
Just tried it and got a callback in 40 minutes!!! The agent is fixing it now. THANK YOU 🙏
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Sean Flanagan
I think they might be doing system maintenance. Saw on Twitter that a bunch of people are having issues with the NY unemployment site today. Maybe check back tomorrow?
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Zara Shah
classic nysdol... take screenshots of everything always. and document when u called, who u talked to, wat they said. its the only way to protect urself from there incompetence
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NebulaNomad
So I had a somewhat similar issue but with twists and turns (isn't that always the case with NY unemployment? 🙃). Last month I certified and got confirmation, then nothing showed in my payment history for days. Turns out my account got randomly flagged for ID verification AGAIN even though I'd already done it twice! The only way I found out was by finally getting through to a human who told me there was a note on my account. No email, no message, no notification whatsoever. And I would have lost that week if I hadn't called. So yeah... don't assume it'll resolve itself. You really need to talk to someone.
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Luca Ferrari
how did u finally get through to someone? been trying for 3 days straight 😫
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NebulaNomad
Used claimyr.com after someone recommended it here. They call repeatedly and then connect you to an agent when one picks up. They charged for it but it was worth every penny to get my $3400 in back payments released.
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Nia Wilson
what kind of verification did they make you do? i'm worried they'll ask for something i don't have
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NebulaNomad
Just the regular ID me stuff. License and SS card upload. But they literally never notified me that they needed it again! System is so broken.
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Mateo Martinez
Y'all I don't know why anyone is surprised by this. Remember when the entire system crashed during covid and nobody could get benefits for months? The NY unemployment office is still running COBOL programming from the 70s. The real miracle is when things actually work correctly!
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Aisha Hussain
My brother is a programmer and he says COBOL is so outdated they had to bring retired programmers back just to maintain these systems 🤣
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Ethan Clark
And yet they have no problem making sure that overpayment notices go out on time...
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Mateo Martinez
RIGHT?! Funny how certain things never have "system errors" 🙄
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StarStrider
Update from someone who dealt with this last week: mine eventually showed up, but they ended up paying me a day later than usual. Don't panic yet, but if it's not there by tomorrow definitely try to recertify.
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