New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Anastasia Ivanova

Anyone have the secret steps to actually reach a human at NY unemployment?

I've spent the last three weeks trying to get through to someone at unemployment. My claim got flagged for "identity verification" in August and everything's been on hold since then. I uploaded all my documents through the portal but nothing's changed. Every time I call the main number it just sends me through those annoying automated messages and then disconnects! I've tried calling at different times (super early, lunch time, right before closing) but nothing works. Someone in another group mentioned there's a specific sequence of buttons to press or something to bypass the system? Does anyone have these magic steps to finally reach an actual person? I'm down to my last $260 and rent is due next week.

Zainab Ibrahim

wait hold up - does this actually work or is it just the usual BS? I've been trying for two months to get my ID verification resolved. Finally got through last week using claimyr.com after my buddy recommended it. Agent fixed my issue in 10 minutes. If I'd known about this earlier I would've saved myself weeks of stress.

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StarSailor

hmm I've been burned by so many of these 'services' before... what makes this different?

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Zainab Ibrahim

they don't claim to fix your unemployment issues - they just get you connected to a real agent so YOU can explain your situation. That's why it actually works.

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Connor O'Brien

The unemployment system is literally gaslighting us at this point 😤

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Amara Oluwaseyi

Part time work reporting on ny unemployment - no payment when claiming 4 days?

So I've been working part time at this cafe while trying to get my benefits. Last week they had me working 4 days (Tuesday through Friday) and I honestly reported it when filing my weekly claim. I got ZERO payment from unemployment. Now they have me scheduled for all 5 days next week but only like 4-5 hours each day. Thats still way less than full time hours but I'm worried I'll get nothing again if I claim all 5 days worked. Can someone explain how this partial unemployment actually works? I'm making way less than my old job but keep getting penalized for being honest about working these few shifts. Is there a way to fix this or am I just screwed for trying to make some income while job hunting?

Omar Zaki

Have you tried calling the unemployment office? LMAOOO jk jk no one can ever get through on those lines 💀

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Fatima Al-Maktoum

I got through once after calling for 6 hours straight. SIX. HOURS. And then got disconnected halfway through my convo with the agent 😭

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Chloe Taylor

Check out claimyr.com - it actually works for getting through to someone. Was skeptical but desperate enough to try and it connected me to an agent who fixed my issue

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Diego Flores

Not to freak you out, but they're SUPER strict about this. If you misreport (even accidentally) they can hit you with fraud penalties later. Make sure you're claiming exactly what your employer reports.

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Isabella Ferreira

Just completed ID.me for NY unemployment - what are the next steps to get paid?

After waiting for almost 3 months with my claim pending, I finally completed the ID.me verification process yesterday. The verification went through successfully on the first try (thank goodness!). I received the confirmation email saying I was verified, but my account still shows as pending in the system. I've been faithfully certifying my benefits every week since I filed back in August, but haven't seen a penny yet. My question is - what happens next? Do I need to call someone? Is there another step I'm missing? How long after completing ID.me verification should I expect to start receiving payments? The waiting is driving me nuts since my savings are almost gone. Anyone else been through this recently?

Jamal Brown

After my ID.me went through I had to upload MORE documents to the message portal because they said they needed additional verification 🤡 make sure to check if they sent you any messages in the online portal

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Mei Zhang

NYS unemployment is such a joke man. They operate like its still 1995. ID.me is just one hurdle - theres about 7 more arbitrary roadblocks they'll put in your way before you actually get paid 💯

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Liam McConnell

for real! i think they make it complicated on purpose so people give up

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Mei Zhang

100% intentional. its all about denial by frustration

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Carmen Lopez

Why are NY unemployment deposits to KeyBank delayed this week?

Checked my ny unemployment account and my benefits were released on Tuesday but still nothing in my KeyBank account today (Thursday). I've had the same direct deposit setup for 8 months and the money always hits my account the day after release. Called KeyBank and they don't see any pending deposits. Anyone else experiencing delays this week with unemployment payments to KeyBank? Starting to get worried since rent is due on Monday and I'm counting on this money.

Javier Torres

My deposit just hit my KeyBank account about 30 minutes ago. Keep checking yours!

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Emma Davis

mine too! FINALLY

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Malik Johnson

This whole system is a joke. I switched to direct deposit to my Chase account after dealing with KeyBank issues for months. Took filling out extra paperwork but worth it to avoid this stress every few weeks.

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Ravi Gupta

Been waiting 6 weeks after ID verification for ny unemployment to pay me anything

Started my unemployment claim on August 12th, verified through ID.me right away. I've been certifying every week since then but still haven't received a single payment. When I finally managed to call, the rep just said my claim is "under review" and they "don't have any further information" for me. That's it? Been almost 7 weeks now without any income. Anyone else stuck in this verification limbo? I've got bills piling up and can't get any straight answers about when this will be resolved.

Zara Rashid

Double check that ur bank account info is correct in the system. My friend had a similar issue and it turned out they were trying to send payments to her old closed account. Super stupid that they wouldn't tell her that was the problem!

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Ravi Gupta

Just checked and my banking info is all correct. Such a frustrating system!

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Yuki Ito

Sometimes identity verification issues happen because of name mismatches between different documents. Make sure your name on your ID exactly matches what you put on your unemployment application, down to middle initials and suffixes.

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Giovanni Gallo

Finished ID.me verification but money missing from KeyBank card - ny unemployment help needed

I finally got through the ID.me verification process on December 5th and got confirmation that my funds were released to my KeyBank card on December 9th. It's been 5 days now and there's nothing showing up on my card. I've checked my balance multiple times and even called the automated system to check transaction history. The DOL website shows the payment was processed and released, but my KeyBank account shows zero activity. Anyone else experienced this? I was expecting about $2,350 in backpay. I've tried calling unemployment but can't get through to a human. Starting to get really worried since I need this money for rent and bills.

Javier Mendoza

Ok so, NEVER trust what the unemployment website says about payments being released! I went through this exact thing in October. Website said payment released, KeyBank had nothing. Turns out there was a "security hold" that didn't show online. Had to call unemployment (used claimyr.com to get through) and specifically ask about security holds. Agent released it and money showed up the next day.

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Malik Davis

sounds like one of those ads that pops up everywhere. anyone ACTUALLY try this? i'm desperate at this point

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Isabella Santos

I used it last month, it worked. They basically just call repeatedly and wait on hold so you don't have to. When an agent picks up, they call your phone.

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StarStrider

Don't panic yet! Sometimes the KeyBank system takes up to 10 business days to process deposits from unemployment, especially for larger backpay amounts. My payment took 8 business days to appear despite showing as released on the DOL website.

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Giovanni Gallo

Thanks for this! Gives me a little hope. I'll wait a few more days before totally freaking out.

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Oliver Schulz

Got a sketchy NY unemployment email from DocuSign asking for SSN - is this legit?

I received an email yesterday from DocuSign claiming to be from New York Unemployment. It's asking me to verify my identity by entering my social security number and other personal info through some online form. The email looks kinda official with unemployment logos and everything, but something feels off about it. I already filed my claim about 3 weeks ago and thought everything was processed correctly. Now I'm worried if I don't fill this out, my benefits might be delayed, but I'm super hesitant to put my SSN into any random form. Has anyone else gotten these DocuSign emails from NY unemployment? Are they legitimate or is this some kind of phishing scam?

Liam O'Connor

The new york unemployment system is such a mess that even when they send real communications, people think they're scams 😂 But in this case, it does sound like a scam based on what others are saying.

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Amara Adeyemi

you shud report this to the FTC at reportfraud.ftc.gov - they're tracking these unemployment scams and can help shut them down faster if more people report

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Carmen Vega

Claimed on Tuesday but no payment date showing in ny unemployment history - help!

I filed my weekly certification on Tuesday (usually do it Sunday but had internet issues) and it's now Friday but there's still no payment date showing in my payment history. Normally I see a pending payment within 24 hours. I checked my account status and everything looks normal - no messages about issues with my claim. My previous payments all came through fine for the last 3 months. I've been checking the payment history page like crazy and nothing's changed. Tried calling the main number but can't get through to anyone - just the automated system telling me my claim is active. Has anyone else had this happen recently? Starting to worry because rent is due next week and I'm counting on this money.

CosmicCowboy

Send a secure message through the online portal. Go to your account and look for the "Messages" tab, then "Compose New". Select "Payment Question" from the dropdown. They sometimes respond faster to these than phone calls.

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Amina Diallo

ofc their system is broken again 🙄 water is wet. But seriously go check r/NYunemployment - bunch of people saying theres a system wide delay this week affecting payments. Some people on there said payments are delayed 3-4 days because of a "system migration" whatever that means

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Carmen Vega

Thank you! I'll check that sub - didn't know it existed!

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23d

Oliver Becker

Will NY unemployment pay remaining BYE days after benefits end?

I was laid off from my restaurant job in April and have been collecting unemployment since May. My benefit year end date shows as April 2024, but I heard ny unemployment benefits are stopping sooner for everyone regardless of their BYE date? I still have about 16 weeks of benefits remaining according to my account. Will I still be able to collect until April, or do they just cut everyone off at some point? The website is so confusing and I can't get through on the phone. Anyone know what happens if you still have benefit days left when they decide to end the program? Do they just disappear or do I get to use them until my actual end date?

Ethan Clark

bruh the whole system is designed to confuse us. BYE dates, effective days, waiting weeks... its all bureaucratic BS to make it harder to get benefits. don't count on those weeks being there if they end the program.

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AstroAce

Has anyone been able to talk to a human at DOL recently? I have the same question and have been trying to get through for WEEKS with no luck. Just busy signals or the automated system that doesn't help at all.

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Yuki Kobayashi

I got through last week using claimyr.com - they call for you and connect when someone picks up. Only way I've been able to talk to anyone since this whole mess started.

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AstroAce

oh snap for real? gonna check that out, thanks!

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Yuki Yamamoto

NY unemployment ID.me verification won't let me upload my documents

I got laid off from my warehouse job in August and applied for unemployment benefits in early September. Everything was going fine until they asked me to verify my identity through ID.me last week. When I try to upload pictures of my driver's license and social security card, the website just freezes or nothing happens when I click the upload button. I've tried using Chrome, Firefox, and even my phone browser but nothing works. I cleared my cache, restarted my devices, even borrowed my roommate's laptop - same issue. This is seriously stressing me out because I can't complete the verification process and my benefits are on hold until I verify. Has anyone else run into this ID.me upload problem with ny unemployment? Any solutions?

Keisha Taylor

another day, another company promising to fix the unfixable unemployment system lol

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Keisha Taylor

people in the thread talking about some service called claimyr that supposedly gets you through to actual humans at unemployment. sounds too good to be true tbh

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Paolo Marino

I actually used it last month when my account got locked. It worked but I was already on my last nerve with the whole system by then

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Amina Bah

Have you tried using a different device entirely? My laptop wouldn't work but my girlfriends iPad did the trick for some reason.

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