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So I've been collecting unemployment since November after being let go from my retail job. Everything was going fine - payments coming in regularly every Tuesday until suddenly three weeks ago they just stopped. No warning, no explanation. Checked my account and it says I need to verify my identity through something called ID.me? Never heard of this before. Apparently lots of other people having the same issue based on what I'm seeing on Twitter. Can someone explain what ID.me is and how to complete this verification process? The NY unemployment website is so confusing and when I try calling I just get stuck in this endless loop of automated messages. Really need this sorted ASAP since rent is due next week and I'm already behind on bills. This is beyond frustrating.
I just got a weird text message saying I'm eligible for a $938.43 payment from the NY unemployment department. I clicked the link (probably shouldn't have) and it took me to what seems like an IRS page about "Economic Impact Payments Status Available" dated Aug 11, 05:42:41 pm. The page says "IRS.gov" at the top and has "Third Round of Economic Impact Payments Status Available" as the headline. It claims that "After the last annual calculations of your fiscal activity we have determined that you are eligible to receive a payment of $815.05." It also states: "Each week we're sending the third payments to eligible individuals as we continue to process tax returns. Payments are sent by direct deposit or mail as a check or debit card." There's a button that says "Claim my payment" and then some threatening language: "Note For security reasons, we will record your ip-address, the date and time. Deliberate wrong inputs are criminally pursued and indicated" The message is signed "Sincerely, Internal Revenue Service" There's also some fine print: "The IRS is working with federal agencies to get updated information for recipients to ensure we are sending automatic payments to as many people as possible More information about when these payments will be made is provided in the news release issued on March 30. 2021" What's weird is that the initial text said NY unemployment, but this seems to be about IRS stimulus payments? And I haven't even filed for unemployment recently! The threatening language about tracking my IP and criminal pursuit for "wrong inputs" seems super sketchy. Has anyone else gotten something like this? I'm pretty sure it's a scam but wanted to check here first before I completely ignore it.
if yall ever get a text like this, the best thing to do is report it as spam/phishing to your carrier. just forward the entire message to 7726 (SPAM) and they'll add it to their database of known scams. helps protect people who might be more vulnerable.
didnt even know this was a thing! just forwarded the one I got yesterday
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I had a legitimate issue with my ny unemployment and I couldn't get anyone on the phone for WEEKS. Eventually tried this service called claimyr.com that got me connected to a real agent in about 40 minutes. Talking to a human solved my problem in one call after 3 weeks of getting nowhere. So worth it.
This sounds like an ad lol. Does it actually work?
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lol I promise I don't work for them, just a desperate person who couldn't get through on my own. It actually does work - they just handle the phone maze and hold times, then call you when a live agent picks up. Saved me literally days of my life.
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Call your state assembly person!!! This is what they're there for!! My benefits were stuck for 2 months, called my assemblyman's office, and they got it fixed in 5 days.
i feel u on a spiritual level 🤣 been stuck in unemployment purgatory since april. the system is a joke.
I was confused about this too so I used Claimyr.com to reach an agent (after days of failed calls). It's the week ending October 2nd, and you certify on the 3rd. It was the only way I could talk to a live agent and worth every penny to finally get a straight answer.
Are there other services like this? This seems like exactly what I need but I wanna compare options
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Not that I know of specifically for unemployment. I found them through a YouTube video someone posted here a while back: https://youtu.be/Rdqa1gKtxuE
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Every time I read a thread like this I'm reminded how BROKEN the ny unemployment system truly is. Other states have clear communication but here we have to play detective just to find out basic info 🤮
PREACH. My sister in ohio got a clear letter with all the end dates explained. Meanwhile NY sends cryptic messages and has a website from 2005.
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it's actually designed to be confusing. they make it hard on purpose so people give up claiming what they're entitled to
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EMAIL THEM! seriously. I know it sounds too simple but I emailed explaining my situation and got a callback within 4 days. Use the contact form on their website.
I tried this and got an automated response saying they'd get back to me in 2-3 weeks 😂
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Oh dang, guess I got lucky then. The system is such a mess!
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Not to sound like a conspiracy theorist but does anyone else think they design the system this way on purpose to discourage ppl from claiming benefits? 🧐
It's not a conspiracy if it's true lol
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my cousin works for the state (not unemployment) and says they're still using computers from the 1980s for some stuff. never attribute to malice what can be explained by incompetence 🤷♂️
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My cousin got hit with an ID.me verification request from NY unemployment about 3 weeks ago. She did everything they asked - uploaded her documents, took the selfie, completed the video call with the trusted referee. They confirmed her identity was verified successfully. The confirmation page from ID.me clearly showed "and ID.me and" at the top of the screen when she finished the process. She got an email confirmation that her identity was successfully verified through the ID.me system, but now it's been over 2 weeks since she completed the verification, and her payments are still not coming through. The website shows her claim is still active but nothing is being released. When she logs into the NY unemployment portal, it still shows her claim as active with all the correct information, but the payment status remains "pending" with no explanation. The strange thing is that before this ID.me verification request, she was receiving her weekly benefits of $504 without any problems for about 4 months. Anyone know why they randomly selected her for verification or why her payments haven't started again? She's called like 20 times but never gets through to a real person. She's tried calling at different times of day, early morning right when they open at 8am, late afternoon around 4pm, but either gets the "all representatives are busy" message or gets disconnected after waiting on hold for 40+ minutes. She's also sent multiple messages through the portal's messaging system but only gets automated responses saying "your inquiry has been received." Running out of options and rent is due soon. Her landlord is already threatening eviction and she's down to her last $237 in savings.
check if she answered ANY certification questions differently in the past few weeks. My payments got held up because I accidentally said I was "unavailable for work" on ONE day when I had a doctor's appointment. That triggered a review that took 3 weeks to clear up.
I know this is annoying but id.me is actually helping reduce the massive fraud happening with unemployment. Something like $2 billion was stolen from NY unemployment alone during the pandemic. But yeah they should definitely speed up the process after verification. It's not fair to make people wait weeks for their money.
Not an unemployment worker, just stating facts. I went through this too and it sucked, but I understand why they're being careful.
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my cousin works for NYSDOL and said they're so backlogged that even after ID.me there's a 2-3 week wait for manual review
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Reminder that you can contact your state assembly person about this! They have special contacts at DOL and can often get things fixed faster than you can on your own. Google "NY state assembly [your neighborhood]" to find yours.
After dealing with this mess for days, I just want to say that you might wanna check out claimyr.com if you're tired of the hold times. I found it on reddit last month when I had a different issue. Talking to an actual human at DOL got my payment processed right away, worth every penny.
Never heard of this before. Does it actually work?
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Yeah it does! They call for you and when they get a real person they call you to connect. Saved me hours of frustration.
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Not gonna lie am jealous. They DECREASED mine by $3400 and when I called (after like 500 attempts) they said there was nothing they could do because the "system had recalculated" my eligiblity based on some formula. Like thanks for the explanation 🤡
Did you request a hearing? You have the right to appeal any monetary determination!
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Yeah I filed an appeal online but its been 4 weeks with no response. Typical.
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Dude my coworker had this exact same thing happen!!! She freaked out thinking it was a mistake but then got a letter saying they had "recalculated her eligibility based on additional wage information" - I think they do this periodically. She just kept claiming like normal and it's been fine.
I'm dealing with this exact problem right now! My husband actually drove to Albany to the main office to pay in person because we were so paranoid about mail issues. Extreme solution but we got a receipt on the spot so 🤷♀️
NY unemployment is such a joke. They overpaid me, then took 5 MONTHS to cash the check I sent back. Meanwhile they kept sending threatening letters saying I hadn't paid! Make sure you keep DETAILED records of everything.
That's exactly what I'm afraid of! Did you eventually get it sorted out?
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Yeah but only after I basically harassed them with calls every day for 2 weeks straight. The left hand doesn't know what the right is doing over there.
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IMPORTANT INFO: 'Return to work' is a specific term in the unemployment system that means you are now regularly employed. One hour of orientation/paperwork is NOT considered 'returned to work' - you should report the hour and earnings but answer NO to that question until you begin your regular work schedule.
just went thru this! report the 1 hour but NO to returned to work. when u start for real next week THEN put YES to returned to work. also congrats on the new job!! 🎉
Thank you! Excited to finally be working again after so long.
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Nia Thompson
anyone else think this whole id.me thing started happening right when the new budget year kicked in? feels like they trying to slow down payments to save money...just saying
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Nia Thompson
maybe both can be true? timing seems sus to me
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Aisha Hussain
my cousin works for the state (not unemployment) and says there was a major data breach they haven't publicly announced yet
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GalacticGladiator
I swear dealing with ny unemployment has become a full time job itself 💀
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Ethan Brown
Ironic isn't it? 😂
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