New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Victoria Jones

Another emerald card data point: deposit date 9/22, actually received 9/25 (so 3 days late). Got about $1,190 back. Hope that helps!

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Cameron Black

To everyone still waiting - I just checked the IRS2Go app and it now shows that emerald card deposits for this week's batch were delayed due to "processing issues" and should all be deposited by end of day Monday. Might save some of you from checking your accounts every 5 minutes like I was 😅

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Jessica Nguyen

where in the app does it say this? i cant find it

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Cameron Black

Go to the News section and then scroll down to "Processing Updates" - it's in there dated 9/23

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James Johnson

you need to find out if your BYE date passed. That's your Benefit Year End date. If it passed, you gotta file a new claim even if you have money left. The system won't tell you this clearly.

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Sophia Rodriguez

have u tried messaging them on twitter? sounds stupid but i got a response that way when i couldn't get through on the phone

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Khalil Urso

Really? I'll try that. Do you just DM the official account?

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Sophia Rodriguez

yeah DM them but also tweet @ them publicly. the public shaming seems to get faster response lol

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Hugo Kass

I cant beleive nobody has mentioned that they changed the rules about this! As of January, NY unemployment is supposed to consider childcare issues due to school/daycare closures as a valid reason to quit. You should be good but the system is so backed up it might take a while.

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Quinn Herbert

This 👆 They did change the rules but good luck getting anyone on the phone who actually knows about the change 🙄

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Nasira Ibanez

Update on my similar situation: quit in February for childcare, applied in March, got questionnaire in April, and FINALLY got approved last week. But here's the thing - they only approved me after I got through to an actual person who reviewed my case. The online system is useless for complicated cases like ours.

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Chris Elmeda

That's really good to know, thank you! Did they backdate your payments to when you first applied?

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Nasira Ibanez

Yes! I got all backpay from my initial filing date (minus the waiting week). Was a huge relief to get that lump sum after months of stress.

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Maxwell St. Laurent

has ur roomate checked her payment history on the website? sometimes it will show a hold reason. login > payment history > look for any message in red

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Ryder Everingham

She checked and there's nothing showing up at all for the last 2 weeks, not even a pending payment or hold message. It's like the certifications just disappeared.

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PaulineW

Everytime the system "updates" this happens to thousands of people. It's like clockwork. I've been on unemployment since last year and had to deal with this 4 separate times. Each time the only solution was calling. Save yourself the headache and use a service to get thru. I've used claimyr.com twice and it was worth every penny since I got my benefits back in days instead of weeks.

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Annabel Kimball

are there any other alternatives to claimyr? just curious if there are cheaper options

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PaulineW

Not that I know of. I tried some auto-dialer apps but they didn't work for getting through the unemployment IVR system. This was the only thing that worked for me.

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Mikayla Davison

check ur email!!! sometimes they send u a message through the system but dont actually notify u. log into ur account on a computer (not mobile) and check for messages. bet they sent u something about needing additional info.

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Giovanni Martello

Just checked and don't see any messages or emails from them. Nothing in spam either. So weird!

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Adrian Connor

DOL employee here (not in NY but another state with the same system). There are a few reasons this happens: 1. Most likely: their system does quarterly reviews and sometimes flags accounts for verification even if there's no actual break 2. If you certified later in the day than usual (like evening vs morning), some systems flag this as unusual activity 3. If you used a different device or IP address to certify 4. Random selection for fraud prevention Just answer the questions accurately based on your real situation. If you haven't returned to work, say no. If it asks for an EIN, you can usually leave it blank if you haven't worked anywhere new. If your payment doesn't come through within 3-4 business days, then you need to call. But 9 times out of 10, this resolves itself without any problems.

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Aisha Jackson

Is this why my account gets flagged every time I certify while traveling? I visit my parents in a different state once a month.

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Adrian Connor

100% yes. Different IP address + different location = automatic flag in most systems.

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Amaya Watson

I just went thru this hell. They ask all the same questions from the original application. Make sure she knows: - exact dates of her last employment - employer address and phone - reason for unemployment - what job search activities she's done And the MOST IMPORTANT thing: don't give up if the line disconnects! It took me 27 calls over 3 days to finally get through. The system is a nightmare right now.

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Grant Vikers

The NY unemployment system is such a joke. I spent a total of 19 hours over 3 days trying to speak to someone for my benefit extension. Eventually I caved and used a service called Claimyr that basically waits on hold for you. Got through in about 2 hours and fixed my issue. The system is deliberately broken to discourage people from collecting what they're entitled to. Keep pushing and don't give up.

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Owen Devar

I've seen a few people mention Claimyr now. I'll definitely look into it if she has trouble getting through. Thanks for the suggestion!

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Ella Harper

sorry ur dealing with this BS! ny unemployment is like a maze designed to make people give up. i had a similar issue last year. my advice: CALL THEM NOW don't wait for them to fix it. they never fix anything automatically 👎

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PrinceJoe

this happened to me!!! they ended up putting my account under review and i didn't get paid for 5 weeks 😱 it was a NIGHTMARE. eventually i got all the back pay but i nearly got evicted waiting. you need to call them ASAP and explain the situation before it gets worse

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PrinceJoe

yes 100% - once i finally got someone on the phone they fixed it that day. the problem is GETTING someone on the phone 🤬

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Brooklyn Knight

I had a similar issue and used claimyr.com after not being able to reach anyone for weeks. It worked - they got me through to an agent who fixed my claim immediately. Before that I was just getting automated messages.

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Ellie Lopez

try calling them to ask... oh wait NOBODY CAN EVER GET THROUGH ON THE PHONE 🤣🤣🤣

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Chad Winthrope

I actually got through last week! Only took 3 hours and 47 minutes on hold 🥴

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Paige Cantoni

Check out claimyr.com - saved me from hold hell. They wait on hold and then call you when a real human picks up.

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Kylo Ren

This is why I hate ny unemployment. Everything takes 100x longer than it should. And if theres any kind of problem with your account good luck getting anyone on the phone to help.

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Victoria Stark

lmao welcome to NY unemployment, where nothing makes sense and the rules are made up 🤡 But for real, you need to apply for PEUC extension. The system should have done this automatically but it's broken af. You gotta call and talk to someone.

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Benjamin Kim

"where nothing makes sense and the rules are made up" is LITERALLY the perfect description of NYSDOL 🤣

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Samantha Howard

It's like trying to solve a puzzle where half the pieces are missing and the picture keeps changing

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Megan D'Acosta

This is sucha common issue with ny unemployment right now! I went through it last month. Your regular UI benefits expired (usually after 26 weeks), and you need to switch to the extension program. The $300 federal supplement continues until Sept 4, but only if youre getting some form of base unemployment.

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Got NY unemployment message "exhausted all benefits" for August 9-15 claim but only been on UI since May - Will I still get paid?

I just finished certifying for my weekly benefits for August 10-16, 2021 and got a weird message saying I've exhausted all unemployment benefits on my claim. This is super weird because I've only been on unemployment since May (about 3 months) and should have way more time left. After I submitted my weekly certification, I got this confirmation page that says: "Claim Complete Your claim for the week of 8/9/2021-8/15/2021 has been entered for processing." But then right underneath that, there's this alarming message: "Important Information You have exhausted all unemployment benefits on your claim. We encourage you to use the job search resources available on our Career Services resource page. To find out if you are eligible for assistance provided by other New York State programs and services, go to www.mybenefits.ny.gov." It also mentioned something about Direct Deposit options at the bottom, saying "You may choose to have your weekly benefits directly deposited into your checking account. You must have a check handy in order to enter your bank routing and checking account numbers." This is confusing because it says my claim has been entered for processing, but then tells me I've exhausted everything and suggested I look at job search resources. Anyone else seeing this? Should I still expect my payment this week? I really need this money for rent and I'm freaking out a little. Has anyone dealt with this before? I've never missed a weekly certification and haven't had any issues until now. I'm in New York State, if that helps.

Andrew Pinnock

yo if youre still having this problem after a few days DM me, i know someone who can help get your claim pushed through faster

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Brianna Schmidt

Nice try scammer 👎

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Andrew Pinnock

not a scam dude, just trying to help. my cousin works there and has helped people before.

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Alexis Renard

have u checked if ur actually on a diff benefit type than u think? regular UI is 26 weeks but some other programs are shorter. go to payment history and look at ur "type" column

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