New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with this exact situation right now! I have a small rental property that generates about $1,500/month and just got laid off from my marketing position last week. Reading through all these experiences has been incredibly helpful - I was really stressed thinking the rental income would completely disqualify me from benefits. It's so reassuring to hear from multiple people who've successfully collected unemployment while having rental income. The distinction between passive income and earned income makes total sense when you think about it. I'm definitely going to file my claim this week and be completely upfront about the rental property from the start. Thanks to everyone who shared their experiences - this thread has been a lifesaver for understanding how the NYS Department of Labor handles these situations!

0 coins

@ElectricDreamer I'm so glad this thread has been helpful for you too! I was in the exact same situation just a few weeks ago - totally panicking about whether my rental income would mess up my unemployment claim. It's amazing how much stress gets relieved when you hear from real people who've actually been through the process. Your $1,500/month situation is very similar to what many of us here have dealt with, and it sounds like you're taking the right approach by being upfront from day one. The passive vs earned income distinction really is the key - rental income doesn't count as wages from employment, so it won't reduce your weekly benefits. Just make sure to report it consistently on your weekly certifications and keep good records. You've got this! Let us know how your application goes - it's always helpful when people share their experiences to help others in the community.

0 coins

I'm in a very similar situation and this discussion has been incredibly helpful! I was laid off from my job at a nonprofit two weeks ago and have been putting off filing for unemployment because I have a small rental unit that brings in $1,200/month. I was so worried they'd consider it "work" or that it would disqualify me completely. Reading everyone's experiences about rental income being treated as passive income has really eased my anxiety. It makes perfect sense that there's a distinction between earned income from employment and passive rental income. I'm planning to file my claim tomorrow and will definitely be upfront about the rental income from the start. Thanks to everyone who shared their real experiences - it's so much more helpful than trying to decipher the confusing official language on the NYS Department of Labor website!

0 coins

I had the exact same panic! Been on NY unemployment for about 7 months and you'd think I'd remember Presidents Day by now, but nope - saw that "next business day" message and immediately thought something went wrong with my claim. I even double-checked that I answered all the weekly certification questions correctly! It's honestly pretty impressive that the NYSDOL system automatically adjusts for federal holidays like this, but they really should add a little note explaining WHY it says "next business day" instead of the usual Monday. Would save so many of us from unnecessary weekend stress! Thanks to everyone for confirming this is totally normal - definitely bookmarking this thread for future holiday reference.

0 coins

Totally agree about adding a note to explain the message change! I'm new to this whole unemployment process (only been collecting for about 6 weeks) and when I saw "next business day" this morning instead of Monday, I immediately thought I'd messed something up or there was a system glitch. Spent like 20 minutes re-reading all my certification answers thinking I made an error! A simple popup saying "Due to Presidents Day holiday, processing will occur on the next business day (Tuesday)" would save everyone so much anxiety. This thread has been a lifesaver - now I know this is completely normal and the system is actually working exactly as it should!

0 coins

I'm so relieved I found this thread! I'm pretty new to unemployment (only been collecting for about 3 weeks) and when I certified early this morning and saw "processed next business day" instead of Monday, I completely freaked out. I thought maybe I had answered one of the weekly questions wrong or that there was some kind of issue with my claim. I even logged back in twice to make sure everything looked normal! It's such a relief to know this is just because of Presidents Day and that the system is actually working correctly. You all have saved me from a very stressful weekend of worrying about my payment. Definitely going to keep track of federal holidays going forward so this doesn't catch me off guard again!

0 coins

I went through this exact same situation about 6 months ago when my hours got cut from 28 to 12 hours a week at a grocery store. You absolutely can collect unemployment benefits as a part-time worker in New York! The biggest thing that helped me was understanding that it's based on your total earnings during the base period, not whether you were full-time or part-time. I'd recommend filing your claim as soon as possible since there can be a waiting period. Also, keep detailed records of your reduced hours and any communication from your employer about the cut - NYS Department of Labor may ask for documentation. The weekly benefit amount will obviously be lower than what a full-time worker would get, but every bit helps when you're dealing with reduced income. Don't let anyone discourage you from applying just because you weren't working full-time!

0 coins

This is exactly the kind of real-world experience I needed to hear! I was getting so stressed about whether my situation would qualify. Quick question - when you say to file as soon as possible, is there a specific deadline I need to worry about? I got laid off about a week ago and have been hesitant to apply because I wasn't sure if part-time workers could even get benefits. Also, did you have any trouble getting through to someone at NYS Department of Labor if you had questions during the process?

0 coins

I can definitely confirm what everyone else is saying - part-time workers absolutely can collect unemployment benefits in New York! I was in a very similar situation last fall when my retail job cut my hours from 22 to 8 hours per week. The whole full-time vs part-time thing is a common misconception - what actually matters is meeting the base period wage requirements. Since you've been working 25 hours a week for 8 months, you should definitely have enough wage history to qualify. The NYS Department of Labor will look at your total earnings over the base period (usually the first 4 of the last 5 completed calendar quarters) to determine your eligibility and benefit amount. Make sure to apply online through my.ny.gov as soon as you can, and when you file your weekly claims, just report any part-time wages you earn honestly. The system is designed to help people in exactly your situation - reduced hours through no fault of your own. Don't let your manager's comment discourage you from applying!

0 coins

Mei Lin

Thank you so much for sharing your experience! This is incredibly helpful. I'm feeling much more confident about applying now. One quick follow-up question - when you applied online through my.ny.gov, did you need to have all your wage information from the past year ready, or does the system pull that automatically from your employer? I want to make sure I have everything I need before I start the application process.

0 coins

This is such a relief to see that you got it resolved! I'm dealing with a similar situation right now - missed certifying two weeks ago because I was in the hospital and just realized my claim shows "break in claim" status. Your experience gives me hope that I can get this fixed quickly too. Did the agent ask for any specific documentation about your illness, or was mentioning the doctor's visit enough? I have my hospital discharge papers if that would help my case.

0 coins

Taylor To

@Jacob Smithson I m'really glad you found this thread! I went through something very similar when my dad was in the ICU for emergency surgery and I completely spaced on certifying - I was basically living at the hospital for a week. Your discharge papers are going to be perfect documentation. When I finally got through to an agent, she told me that hospitalization is actually one of the easiest cases for them to approve because it s'such clear, legitimate documentation of why someone couldn t'certify. The agent was really compassionate about it too. Just have those discharge papers ready with the exact dates, and maybe be prepared to briefly explain that you were physically unable to access the online system while hospitalized. I really hope you re'feeling better, and I m'confident you ll'be able to get those missed weeks backdated without too much trouble!

0 coins

@Jacob Smithson I m'so sorry to hear about your hospitalization! I hope you re'recovering well. Hospital discharge papers are definitely excellent documentation for your situation. I actually went through a break in claim issue myself recently though (not due to hospitalization and) the process was much smoother once I had proper documentation. Being hospitalized is probably one of the most legitimate reasons for missing certification that agents see. When you call, I d'suggest leading with I "was hospitalized and have discharge documentation -" this immediately lets them know you have a valid medical reason. The agents are generally very understanding about genuine medical emergencies. If you re'still having trouble getting through on the phone, that Claimyr service mentioned earlier in this thread really does seem to help people connect faster. Best wishes for your recovery and getting this resolved quickly!

0 coins

I'm dealing with a break in claim situation too and this whole thread has been incredibly helpful! I missed certifying two weeks ago because I was caring for my sick elderly mother and completely forgot. Reading about everyone's experiences gives me hope that I can get this resolved. Does anyone know if caring for a family member during a medical emergency would qualify for backdating, or is it mainly just for your own medical issues? I have some documentation from her doctor visits if that would help. Planning to try calling tomorrow but wanted to see if anyone has been in a similar caregiving situation.

0 coins

As a 10-month special education aide, I want to add some important points based on my experience filing last summer. First, don't assume you're automatically disqualified just because you have a contract - the "reasonable assurance" standard is more nuanced than many people realize. I had a signed contract but still qualified because my district was facing potential layoffs due to declining enrollment. Second, timing matters a lot. File your claim the week after your last paycheck, not when your contract technically ends. Third, gather EVERYTHING - your contract, any emails about budget concerns, documentation of when your pay stops, and if possible, a statement from HR about any uncertainties affecting your position. The adjudication process can take weeks, so apply early in your break. Also, don't be discouraged if you get an initial denial - many school employees win on appeal when they provide additional documentation about employment uncertainties. The system isn't perfect, but it's worth fighting for benefits you've paid into, especially when there are legitimate questions about your job security for the following year.

0 coins

Thank you so much @Yara Khoury for this comprehensive breakdown! As someone who s'new to navigating this process, your step-by-step approach is incredibly helpful. I especially appreciate your point about timing - filing the week after the last paycheck rather than when the contract ends makes total sense from a practical standpoint. I m'also relieved to hear that the appeals process can be successful for school employees, because I was worried that an initial denial would be the end of the road. Your mention of gathering emails about budget concerns is particularly useful - I hadn t'thought to save those kinds of communications, but they could be crucial evidence of employment uncertainty. It sounds like the key is building a strong case that shows genuine uncertainty about job security, even with a contract in hand. I m'definitely going to start documenting everything now and prepare to file early in my summer break. Thanks for sharing such detailed, practical advice!

0 coins

I'm a 10-month instructional aide who just went through this process this past summer and wanted to share what I learned. The most important thing I discovered is that you absolutely should apply regardless of having a contract - let NYS DOL make the determination, don't disqualify yourself. When I filed, I made sure to mention every possible uncertainty: our district was discussing class size changes, there were rumors about aide position consolidations, and funding for some programs wasn't 100% confirmed. Even though I had a signed contract, these uncertainties were enough for me to qualify. My advice: document EVERYTHING (save emails about budget discussions, get statements from supervisors about potential changes), file immediately after your last paycheck (not when your contract ends), and be very detailed in your application about any factors that could affect your position. The process took about a month, but it was worth it. Don't let the "reasonable assurance" rule discourage you from applying - it's more flexible than people think when there are legitimate employment uncertainties, even with a contract in place.

0 coins

Prev1...121122123124125...1378Next