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Just to add - there's also something called WIOA (Workforce Innovation and Opportunity Act) funding that can help with training costs. It's separate from regular unemployment but you can sometimes combine them. Your local workforce development office would know more about what's available in your area.
Thanks everyone! Sounds like I need to contact my local Career Center to get started. Hopefully they can explain all these different programs better than the website does.
I'm in a similar situation and just wanted to share what I learned from my Career Center visit last week. They told me the Training Benefits program can last up to 2 years depending on the type of training, and you can apply as long as you're still within your benefit year. The key is to apply early because some popular programs fill up fast. They also mentioned there's something called "Skills Training" grants that can cover things like certification exams and licensing fees. Definitely worth making an appointment with a counselor - they walk you through all the options and help you figure out which programs make sense for your career goals.
This is exactly the kind of detailed info I was looking for! Two years is way longer than I expected for training benefits. Did they mention anything about what happens if you finish the training program early - can you still collect benefits until you find a job or do they stop once you complete the program? Also really interested in those Skills Training grants for certifications since I was thinking about getting my CompTIA cert.
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just hang in there, once the payments start they come regularly every week as long as you keep filing your weekly claims on time
I'm going through the exact same thing right now! Filed my claim 12 days ago after getting laid off from my retail job and still showing $0 in payment history. The waiting is really nerve-wracking when you're counting on that money for rent and groceries. I've been religiously filing my weekly claims and double-checked all my info multiple times. It's somewhat comforting to know 2-3 weeks is normal, but man does it feel like forever when you're stressed about bills. Hoping both our payments come through soon!
I totally feel you on this! The waiting is the worst part, especially when you're already stressed about money. I'm in a similar boat - filed about 10 days ago and checking my account obsessively hoping to see something other than $0. At least we know we're not alone in this process. Fingers crossed we both see our payments hit soon! Stay strong and keep filing those weekly claims.
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I'm dealing with this exact same Google Authenticator nightmare right now! Been locked out of my NY.gov ID account for 6 days and I'm getting really stressed because I need to certify my weekly benefits by Sunday. Every time I try to enter the authentication code, it says "invalid authentication code" even though I'm copying it exactly from the app. Reading through everyone's solutions here has been such a huge relief - I had no idea there was a separate self-service recovery process on id.ny.gov or that there was a dedicated ID support line at 844-891-1786. I've been wasting time calling the unemployment line for days with no luck. I'm definitely going to try the self-service recovery first thing tomorrow morning, and I'll make sure to have all my previous addresses and financial info ready for the identity verification questions. If that doesn't work, I'll call the ID support line right at 8:30am when they open. Thanks to everyone who shared their step-by-step experiences - this thread is way more helpful than anything I could find on the official help pages! Planning to switch to SMS authentication immediately once I get back in to avoid this headache again.
I went through this exact same Google Authenticator mess about 2 weeks ago! It's so frustrating when you're entering the codes correctly but the system keeps rejecting them. The self-service recovery on id.ny.gov really is your best approach - it worked for me after about 10 minutes of identity verification questions. Just have your previous addresses from the last few years ready, along with old phone numbers and general banking info. The questions are multiple choice which makes it much easier. And definitely call that ID support line at 8:30am sharp if the online recovery doesn't work - the wait times are so much better than the unemployment phone nightmare. Once you're back in, immediately switch to SMS! I did that right away and haven't had any issues since. You'll get through this - the recovery process has worked for almost everyone I've seen post about it here. Good luck with your certification deadline!
I'm currently dealing with this exact same Google Authenticator issue! Been locked out for 2 days now and it's been so stressful trying to get back into my NY.gov ID account. The timing couldn't be worse since I need to certify my weekly benefits soon. Reading through all these detailed solutions has been incredibly helpful - I had no idea there was a separate recovery process on the NY.gov ID site versus just trying to reset my password on the unemployment portal. I'm definitely going to try the self-service recovery on id.ny.gov first thing tomorrow morning with all my previous addresses and financial info ready. If that doesn't work, I'll call the ID support line at 844-891-1786 right when they open at 8:30am. It's such a relief to know there are actual working solutions and that this Google Authenticator sync problem is way more common than I realized. This thread has been more useful than hours of searching their official help pages! Once I get back in, I'm immediately switching to SMS authentication to avoid this nightmare again. Thanks to everyone who shared their step-by-step experiences - you're all lifesavers for those of us dealing with this frustrating system issue!
I just went through this exact same situation last week and I totally understand your stress! The Google Authenticator sync issue with NY.gov ID accounts is incredibly frustrating, especially when you're on a deadline for certification. The self-service recovery on id.ny.gov really is the way to go - it worked for me after about 15 minutes of identity verification questions. Make sure you have your previous addresses from the last 2-3 years, old phone numbers, and general banking information ready before you start. The questions are mostly multiple choice which makes it much more manageable than I expected. If the online recovery doesn't work for any reason, definitely call that ID support line at 844-891-1786 right at 8:30am - the wait times are so much better than the unemployment phone system. I only waited about 8 minutes when I called early morning. Once you get back in, immediately switch to SMS authentication! I made that change right away and haven't had a single problem since. You're absolutely on the right track with your plan - this recovery process really does work for the vast majority of people. Hang in there, you'll be back in your account soon and able to certify on time!
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just keep filing your weekly claims no matter what, you'll get backpay for all the weeks once it goes through
Two weeks is pretty normal for initial processing, especially in NY where they have high volume. I went through the same thing last year - filed my claim, did my weekly certifications religiously, and felt like nothing was happening. Then suddenly in week 3, all my backpay showed up at once. The key is to keep doing those weekly certifications even though it feels pointless. Also, try logging in at different times of day - sometimes the portal updates overnight and you might see status changes you missed. If you hit the 4 week mark with no updates, that's when I'd start trying to call them directly.
This is really helpful advice, thanks! I'm definitely going to keep doing the weekly certifications. Quick question though - when your backpay finally came through, did it all hit your bank account on the same day or did it come in separate deposits for each week?
Lucas Lindsey
So glad you got through and got answers! This thread is super helpful for anyone dealing with the same confusion. The NY unemployment system really needs to fix that misleading "exhausted benefits" message - it should clearly state "benefit year ended" instead. For anyone else reading this who might be in a similar situation, the key takeaways seem to be: 1. BYE date matters more than remaining balance 2. Keep certifying weekly no matter what 3. File a new claim after your BYE date passes 4. Any system-authorized payments after BYE typically don't need to be repaid 5. Be prepared for 2-3 weeks processing time for new claims Thanks for updating us with the resolution! Hopefully your new claim processes smoothly.
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Freya Thomsen
•This is such a helpful summary! I'm bookmarking this thread for future reference. It's crazy how confusing the NY unemployment system is - you'd think after all these years they could make it more user-friendly. At least there's communities like this where people can help each other figure it out. Thanks everyone for sharing your experiences!
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Freya Johansen
I'm so glad you were able to get through and get this resolved! This whole thread has been incredibly helpful - I'm dealing with a similar situation where my BYE date is coming up in a few weeks and I was already stressing about what would happen to the remaining balance in my account. It sounds like the key is just to be patient with the system and keep certifying no matter what messages pop up. The fact that you won't have to repay those post-BYE payments is really reassuring too. I was worried about that exact scenario. Thanks for taking the time to update everyone with the resolution - it's so rare that people come back to share what actually happened! This thread is going to help a lot of people who run into the same confusing situation.
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