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I went through this exact same situation last month! From my experience, once you see "payment released" on my.ny.gov, it usually takes 2-3 business days for direct deposit. However, since this is your first unemployment payment, your bank might put a temporary hold on it for verification - mine did for 2 extra days. I'd recommend calling your bank to let them know you're expecting an unemployment deposit, as this can sometimes speed up the verification process. Also, make sure to screenshot that "payment released" status in case you need it for reference. Hope this helps and that your payment comes through soon!
This is really helpful advice! I never thought about calling my bank ahead of time to let them know about the deposit. That's a great tip about screenshotting the "payment released" status too - I just did that. Hopefully between your advice and what others have said, I should see the money in the next few days. Thanks for sharing your experience!
I work at a credit union and can confirm what others are saying about banks holding first unemployment deposits. We typically hold them for 2-5 business days depending on the member's account history and relationship with us. The good news is that once NYS DOL shows "payment released," the money is definitely coming - it's just a matter of your bank's internal processing. If you're really pressed for time with rent, you might want to call your bank's customer service and explain the situation. Sometimes they can expedite the release if you can provide documentation showing the payment is from a legitimate government source. Also, for future payments after this first one, they should process much faster since your bank will have the deposit pattern established.
This is really valuable insider info from someone who actually works in banking! I had no idea that banks look at account history when deciding hold times. My account is pretty new since I just switched banks a few months ago, so that might work against me. But knowing that the money is definitely coming once it shows "payment released" gives me some peace of mind. I think I'll take your advice and call my bank tomorrow to see if they can expedite it given that it's a government payment. Thanks for the professional perspective!
So glad you got through and got answers! This thread is super helpful for anyone dealing with the same confusion. The NY unemployment system really needs to fix that misleading "exhausted benefits" message - it should clearly state "benefit year ended" instead. For anyone else reading this who might be in a similar situation, the key takeaways seem to be: 1. BYE date matters more than remaining balance 2. Keep certifying weekly no matter what 3. File a new claim after your BYE date passes 4. Any system-authorized payments after BYE typically don't need to be repaid 5. Be prepared for 2-3 weeks processing time for new claims Thanks for updating us with the resolution! Hopefully your new claim processes smoothly.
This is such a helpful summary! I'm bookmarking this thread for future reference. It's crazy how confusing the NY unemployment system is - you'd think after all these years they could make it more user-friendly. At least there's communities like this where people can help each other figure it out. Thanks everyone for sharing your experiences!
I'm so glad you were able to get through and get this resolved! This whole thread has been incredibly helpful - I'm dealing with a similar situation where my BYE date is coming up in a few weeks and I was already stressing about what would happen to the remaining balance in my account. It sounds like the key is just to be patient with the system and keep certifying no matter what messages pop up. The fact that you won't have to repay those post-BYE payments is really reassuring too. I was worried about that exact scenario. Thanks for taking the time to update everyone with the resolution - it's so rare that people come back to share what actually happened! This thread is going to help a lot of people who run into the same confusing situation.
I'm dealing with this exact same Google Authenticator nightmare right now! Been locked out of my NY.gov ID account for 6 days and I'm getting really stressed because I need to certify my weekly benefits by Sunday. Every time I try to enter the authentication code, it says "invalid authentication code" even though I'm copying it exactly from the app. Reading through everyone's solutions here has been such a huge relief - I had no idea there was a separate self-service recovery process on id.ny.gov or that there was a dedicated ID support line at 844-891-1786. I've been wasting time calling the unemployment line for days with no luck. I'm definitely going to try the self-service recovery first thing tomorrow morning, and I'll make sure to have all my previous addresses and financial info ready for the identity verification questions. If that doesn't work, I'll call the ID support line right at 8:30am when they open. Thanks to everyone who shared their step-by-step experiences - this thread is way more helpful than anything I could find on the official help pages! Planning to switch to SMS authentication immediately once I get back in to avoid this headache again.
I went through this exact same Google Authenticator mess about 2 weeks ago! It's so frustrating when you're entering the codes correctly but the system keeps rejecting them. The self-service recovery on id.ny.gov really is your best approach - it worked for me after about 10 minutes of identity verification questions. Just have your previous addresses from the last few years ready, along with old phone numbers and general banking info. The questions are multiple choice which makes it much easier. And definitely call that ID support line at 8:30am sharp if the online recovery doesn't work - the wait times are so much better than the unemployment phone nightmare. Once you're back in, immediately switch to SMS! I did that right away and haven't had any issues since. You'll get through this - the recovery process has worked for almost everyone I've seen post about it here. Good luck with your certification deadline!
I'm currently dealing with this exact same Google Authenticator issue! Been locked out for 2 days now and it's been so stressful trying to get back into my NY.gov ID account. The timing couldn't be worse since I need to certify my weekly benefits soon. Reading through all these detailed solutions has been incredibly helpful - I had no idea there was a separate recovery process on the NY.gov ID site versus just trying to reset my password on the unemployment portal. I'm definitely going to try the self-service recovery on id.ny.gov first thing tomorrow morning with all my previous addresses and financial info ready. If that doesn't work, I'll call the ID support line at 844-891-1786 right when they open at 8:30am. It's such a relief to know there are actual working solutions and that this Google Authenticator sync problem is way more common than I realized. This thread has been more useful than hours of searching their official help pages! Once I get back in, I'm immediately switching to SMS authentication to avoid this nightmare again. Thanks to everyone who shared their step-by-step experiences - you're all lifesavers for those of us dealing with this frustrating system issue!
I just went through this exact same situation last week and I totally understand your stress! The Google Authenticator sync issue with NY.gov ID accounts is incredibly frustrating, especially when you're on a deadline for certification. The self-service recovery on id.ny.gov really is the way to go - it worked for me after about 15 minutes of identity verification questions. Make sure you have your previous addresses from the last 2-3 years, old phone numbers, and general banking information ready before you start. The questions are mostly multiple choice which makes it much more manageable than I expected. If the online recovery doesn't work for any reason, definitely call that ID support line at 844-891-1786 right at 8:30am - the wait times are so much better than the unemployment phone system. I only waited about 8 minutes when I called early morning. Once you get back in, immediately switch to SMS authentication! I made that change right away and haven't had a single problem since. You're absolutely on the right track with your plan - this recovery process really does work for the vast majority of people. Hang in there, you'll be back in your account soon and able to certify on time!
Just to add - there's also something called WIOA (Workforce Innovation and Opportunity Act) funding that can help with training costs. It's separate from regular unemployment but you can sometimes combine them. Your local workforce development office would know more about what's available in your area.
I'm in a similar situation and just wanted to share what I learned from my Career Center visit last week. They told me the Training Benefits program can last up to 2 years depending on the type of training, and you can apply as long as you're still within your benefit year. The key is to apply early because some popular programs fill up fast. They also mentioned there's something called "Skills Training" grants that can cover things like certification exams and licensing fees. Definitely worth making an appointment with a counselor - they walk you through all the options and help you figure out which programs make sense for your career goals.
This is exactly the kind of detailed info I was looking for! Two years is way longer than I expected for training benefits. Did they mention anything about what happens if you finish the training program early - can you still collect benefits until you find a job or do they stop once you complete the program? Also really interested in those Skills Training grants for certifications since I was thinking about getting my CompTIA cert.
Demi Hall
I'm actually going through this transition right now - my disability benefits end in about 10 days and this thread has been incredibly helpful! One thing I want to add based on my research is that you should also check if you qualify for any job retraining programs through the Department of Labor while you're collecting UI benefits. Since you've been out of work for 8 months due to your injury, you might be eligible for vocational rehabilitation services that could help you transition into work that better accommodates your physical restrictions. I found out about this through my local One-Stop Career Center, and they have counselors who specialize in helping people with disabilities or work-related injuries find suitable employment. It's worth looking into since it could expand your job options beyond just light duty versions of what you did before. The combination of UI benefits plus access to retraining or job placement services designed for people with work limitations could really strengthen your position in the job market.
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Ava Rodriguez
•This is such valuable information about the vocational rehabilitation services! I had no idea that was even an option while collecting UI benefits. That could be a game-changer for people like us who are dealing with permanent or long-term work restrictions after an injury. I'm definitely going to look into my local One-Stop Career Center - it makes so much sense to explore retraining options rather than just trying to find a light-duty version of my old job. The idea of having both UI support AND professional guidance for finding work that actually fits my new limitations is really appealing. Thanks for bringing this up - it's exactly the kind of resource I wouldn't have known to look for on my own!
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Dmitry Popov
I've been following this conversation and wanted to share my experience from last year when I made this same transition. The most important thing I learned is to be completely honest about your work restrictions during the UI application process - trying to downplay limitations can backfire if you're offered a job you physically can't perform. I made the mistake of being vague about my restrictions at first because I was worried it would hurt my chances, but the DOL representative actually told me that being specific helps them match you with appropriate work opportunities. Also, I'd recommend reaching out to your state's vocational rehabilitation services even before your disability ends if possible. They can start working with you on job placement strategies while you're still receiving disability benefits, so you're ready to hit the ground running once you transition to UI. The whole process taught me that there are actually a lot more resources available than I initially realized - you just have to know where to look and be proactive about asking for help.
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