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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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just keep filing your weekly claims no matter what, you'll get backpay for all the weeks once it goes through
Two weeks is pretty normal for initial processing, especially in NY where they have high volume. I went through the same thing last year - filed my claim, did my weekly certifications religiously, and felt like nothing was happening. Then suddenly in week 3, all my backpay showed up at once. The key is to keep doing those weekly certifications even though it feels pointless. Also, try logging in at different times of day - sometimes the portal updates overnight and you might see status changes you missed. If you hit the 4 week mark with no updates, that's when I'd start trying to call them directly.
This is really helpful advice, thanks! I'm definitely going to keep doing the weekly certifications. Quick question though - when your backpay finally came through, did it all hit your bank account on the same day or did it come in separate deposits for each week?
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One more thing - make sure you file your claim as soon as possible after your hours get reduced. You can't get benefits for weeks before you actually file, so don't wait thinking you might get more hours back.
@cc48bca1aca9 For the wage requirement, you generally need to have earned at least $2,600 in your base period (first 4 of last 5 quarters) with earnings in at least 2 quarters. Since you worked full-time for 2 years, you should easily meet this. Also, when filing your weekly claims, be very precise about reporting your reduced hours and earnings - even small mistakes can delay your payments. The online system lets you file claims Sunday night through Friday, and I'd recommend doing it the same day each week to stay consistent.
@3ad2327a0759 That's really helpful about the $2,600 minimum - I was worried I might not qualify but I definitely earned way more than that over the past 2 years. Quick question about reporting earnings - when I do work my reduced hours, do I report my gross pay or net pay after taxes? And does it matter if I get tips that aren't tracked by my employer?
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I'm in a super similar situation right now! My best friend's wedding in Thailand is coming up in 6 weeks and I've been stressed out of my mind about how to handle it with my pending claim. Reading through everyone's experiences here has been SO reassuring though - it's amazing how consistent the advice is about just being upfront with DOL. The claimyr.com service sounds like it's been a total game changer for actually getting through to speak with someone real instead of sitting on hold forever. I was getting so anxious thinking I'd have to choose between being there for my best friend and protecting my benefits, but it sounds like DOL is actually really reasonable about family events when you follow the proper process. Definitely going to call them this week to report my travel dates and get everything sorted out properly. A temporary pause is totally worth it to be there for such an important celebration! Thanks to everyone who shared their real experiences - this community support has been incredible! 🇹🇭✈️💕
@Evelyn Kim Thailand wedding sounds incredible! 🇹🇭 This whole thread has been such a relief for all of us dealing with this same situation. I was also getting super anxious about having to choose between family celebrations and unemployment benefits, but seeing everyone s'consistent positive experiences with being honest upfront really shows that DOL is way more understanding than the scary stories online make them seem. The claimyr service definitely seems like it s'worth every penny to actually get through and talk to a real person who can walk you through the process properly. Your best friend s'wedding is such a special moment and you absolutely should be there! A temporary pause in benefits is such a small trade-off for celebrating one of the biggest days in your best friend s'life. Hope your call goes smoothly and that you have the most amazing time in Thailand! This community has been amazing with all the real advice and support 💕
This entire thread has been SO helpful! I'm dealing with a similar situation where I need to travel to my cousin's wedding in Ireland while my claim is still pending from February. I was honestly panicking thinking I'd have to choose between family and my benefits, but reading everyone's real experiences here has completely changed my perspective. The consistency is incredible - literally everyone who was upfront with DOL and used that claimyr service had positive outcomes. It's amazing how reasonable they actually are about family situations when you follow the proper process (report travel, don't certify overseas, accept the temporary pause). I was getting so worked up by all the fraud horror stories online, but hearing from actual people who've successfully navigated this is exactly what I needed. Family weddings are once-in-a-lifetime moments and it sounds like DOL totally gets that. Definitely calling them this week to report everything properly. Thank you all for sharing your experiences - this community support has been a lifesaver! Ireland here I come! 🇮🇪💒
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The whole system is ridiculous if you ask me. You pay into unemployment insurance your whole career and then they cap how much you can get back. Meanwhile the cost of living keeps going up but the max benefit barely increases each year!
I totally agree! It's frustrating that the maximum benefit hasn't kept pace with inflation. $504 per week sounds decent until you realize that's only about $26K annually if you're unemployed for a full year. In NYC especially, that barely covers rent let alone other expenses. The system definitely needs an overhaul.
Just wanted to add some clarity on the timing aspect - if you're considering taking that full-time position, remember that your base period for unemployment benefits is calculated using completed quarters. So if you take the job now, those higher earnings won't factor into your benefit calculation until several months later when those quarters become part of your base period. NYS Department of Labor uses a lag system, so there's always a delay between when you earn the money and when it counts toward your UI benefits. Something to keep in mind for your planning!
That's a really important point about the timing lag! So even if I take the full-time position now and earn more, those higher wages won't help my unemployment benefits for several months? That definitely changes my calculation. Do you know exactly how long the delay is? Like if I start earning more in January, when would those earnings actually count toward my base period for UI purposes?
Klaus Schmidt
I'm dealing with this exact same Google Authenticator nightmare right now! Been locked out of my NY.gov ID account for 6 days and I'm getting really stressed because I need to certify my weekly benefits by Sunday. Every time I try to enter the authentication code, it says "invalid authentication code" even though I'm copying it exactly from the app. Reading through everyone's solutions here has been such a huge relief - I had no idea there was a separate self-service recovery process on id.ny.gov or that there was a dedicated ID support line at 844-891-1786. I've been wasting time calling the unemployment line for days with no luck. I'm definitely going to try the self-service recovery first thing tomorrow morning, and I'll make sure to have all my previous addresses and financial info ready for the identity verification questions. If that doesn't work, I'll call the ID support line right at 8:30am when they open. Thanks to everyone who shared their step-by-step experiences - this thread is way more helpful than anything I could find on the official help pages! Planning to switch to SMS authentication immediately once I get back in to avoid this headache again.
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Alfredo Lugo
•I went through this exact same Google Authenticator mess about 2 weeks ago! It's so frustrating when you're entering the codes correctly but the system keeps rejecting them. The self-service recovery on id.ny.gov really is your best approach - it worked for me after about 10 minutes of identity verification questions. Just have your previous addresses from the last few years ready, along with old phone numbers and general banking info. The questions are multiple choice which makes it much easier. And definitely call that ID support line at 8:30am sharp if the online recovery doesn't work - the wait times are so much better than the unemployment phone nightmare. Once you're back in, immediately switch to SMS! I did that right away and haven't had any issues since. You'll get through this - the recovery process has worked for almost everyone I've seen post about it here. Good luck with your certification deadline!
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Ella Knight
I'm currently dealing with this exact same Google Authenticator issue! Been locked out for 2 days now and it's been so stressful trying to get back into my NY.gov ID account. The timing couldn't be worse since I need to certify my weekly benefits soon. Reading through all these detailed solutions has been incredibly helpful - I had no idea there was a separate recovery process on the NY.gov ID site versus just trying to reset my password on the unemployment portal. I'm definitely going to try the self-service recovery on id.ny.gov first thing tomorrow morning with all my previous addresses and financial info ready. If that doesn't work, I'll call the ID support line at 844-891-1786 right when they open at 8:30am. It's such a relief to know there are actual working solutions and that this Google Authenticator sync problem is way more common than I realized. This thread has been more useful than hours of searching their official help pages! Once I get back in, I'm immediately switching to SMS authentication to avoid this nightmare again. Thanks to everyone who shared their step-by-step experiences - you're all lifesavers for those of us dealing with this frustrating system issue!
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Vanessa Chang
•I just went through this exact same situation last week and I totally understand your stress! The Google Authenticator sync issue with NY.gov ID accounts is incredibly frustrating, especially when you're on a deadline for certification. The self-service recovery on id.ny.gov really is the way to go - it worked for me after about 15 minutes of identity verification questions. Make sure you have your previous addresses from the last 2-3 years, old phone numbers, and general banking information ready before you start. The questions are mostly multiple choice which makes it much more manageable than I expected. If the online recovery doesn't work for any reason, definitely call that ID support line at 844-891-1786 right at 8:30am - the wait times are so much better than the unemployment phone system. I only waited about 8 minutes when I called early morning. Once you get back in, immediately switch to SMS authentication! I made that change right away and haven't had a single problem since. You're absolutely on the right track with your plan - this recovery process really does work for the vast majority of people. Hang in there, you'll be back in your account soon and able to certify on time!
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