New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more thing - make sure you file your claim as soon as possible after your hours get reduced. You can't get benefits for weeks before you actually file, so don't wait thinking you might get more hours back.

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@cc48bca1aca9 For the wage requirement, you generally need to have earned at least $2,600 in your base period (first 4 of last 5 quarters) with earnings in at least 2 quarters. Since you worked full-time for 2 years, you should easily meet this. Also, when filing your weekly claims, be very precise about reporting your reduced hours and earnings - even small mistakes can delay your payments. The online system lets you file claims Sunday night through Friday, and I'd recommend doing it the same day each week to stay consistent.

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@3ad2327a0759 That's really helpful about the $2,600 minimum - I was worried I might not qualify but I definitely earned way more than that over the past 2 years. Quick question about reporting earnings - when I do work my reduced hours, do I report my gross pay or net pay after taxes? And does it matter if I get tips that aren't tracked by my employer?

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I'm in a super similar situation right now! My best friend's wedding in Thailand is coming up in 6 weeks and I've been stressed out of my mind about how to handle it with my pending claim. Reading through everyone's experiences here has been SO reassuring though - it's amazing how consistent the advice is about just being upfront with DOL. The claimyr.com service sounds like it's been a total game changer for actually getting through to speak with someone real instead of sitting on hold forever. I was getting so anxious thinking I'd have to choose between being there for my best friend and protecting my benefits, but it sounds like DOL is actually really reasonable about family events when you follow the proper process. Definitely going to call them this week to report my travel dates and get everything sorted out properly. A temporary pause is totally worth it to be there for such an important celebration! Thanks to everyone who shared their real experiences - this community support has been incredible! 🇹🇭✈️💕

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@Evelyn Kim Thailand wedding sounds incredible! 🇹🇭 This whole thread has been such a relief for all of us dealing with this same situation. I was also getting super anxious about having to choose between family celebrations and unemployment benefits, but seeing everyone s'consistent positive experiences with being honest upfront really shows that DOL is way more understanding than the scary stories online make them seem. The claimyr service definitely seems like it s'worth every penny to actually get through and talk to a real person who can walk you through the process properly. Your best friend s'wedding is such a special moment and you absolutely should be there! A temporary pause in benefits is such a small trade-off for celebrating one of the biggest days in your best friend s'life. Hope your call goes smoothly and that you have the most amazing time in Thailand! This community has been amazing with all the real advice and support 💕

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This entire thread has been SO helpful! I'm dealing with a similar situation where I need to travel to my cousin's wedding in Ireland while my claim is still pending from February. I was honestly panicking thinking I'd have to choose between family and my benefits, but reading everyone's real experiences here has completely changed my perspective. The consistency is incredible - literally everyone who was upfront with DOL and used that claimyr service had positive outcomes. It's amazing how reasonable they actually are about family situations when you follow the proper process (report travel, don't certify overseas, accept the temporary pause). I was getting so worked up by all the fraud horror stories online, but hearing from actual people who've successfully navigated this is exactly what I needed. Family weddings are once-in-a-lifetime moments and it sounds like DOL totally gets that. Definitely calling them this week to report everything properly. Thank you all for sharing your experiences - this community support has been a lifesaver! Ireland here I come! 🇮🇪💒

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The whole system is ridiculous if you ask me. You pay into unemployment insurance your whole career and then they cap how much you can get back. Meanwhile the cost of living keeps going up but the max benefit barely increases each year!

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I totally agree! It's frustrating that the maximum benefit hasn't kept pace with inflation. $504 per week sounds decent until you realize that's only about $26K annually if you're unemployed for a full year. In NYC especially, that barely covers rent let alone other expenses. The system definitely needs an overhaul.

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Just wanted to add some clarity on the timing aspect - if you're considering taking that full-time position, remember that your base period for unemployment benefits is calculated using completed quarters. So if you take the job now, those higher earnings won't factor into your benefit calculation until several months later when those quarters become part of your base period. NYS Department of Labor uses a lag system, so there's always a delay between when you earn the money and when it counts toward your UI benefits. Something to keep in mind for your planning!

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That's a really important point about the timing lag! So even if I take the full-time position now and earn more, those higher wages won't help my unemployment benefits for several months? That definitely changes my calculation. Do you know exactly how long the delay is? Like if I start earning more in January, when would those earnings actually count toward my base period for UI purposes?

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I completely understand your concern about your former employer - it shows you're a considerate person. But here's the thing: you didn't choose to get laid off, and unemployment benefits exist precisely for this situation. Your employer has been paying into the unemployment insurance fund as part of doing business, just like they pay for workers' comp or other insurance. When you file a claim, they don't get a direct bill - instead, it may slightly affect their experience rating for future tax calculations. Think of it this way: if your house burned down, you wouldn't hesitate to file an insurance claim because it might affect the insurance company's profits, right? This is similar - you and your employer have been paying premiums (through payroll taxes) for this exact coverage. File your claim and focus on finding your next opportunity.

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The house insurance analogy really clicked for me! I've been thinking about this all wrong - treating it like I'd be personally costing my old boss money when really it's just how the system works. You're absolutely right that I didn't choose to get laid off, and I shouldn't feel guilty about using a benefit that we all paid into. I'm going to file tomorrow morning. Thanks for putting it in perspective that actually makes sense.

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@Sean, I work in HR and can confirm what others have said - employers pay unemployment taxes as part of their regular payroll obligations, not per claim. Your former employer's experience rating might be slightly affected over time, but one claim from a legitimate layoff won't cause them financial hardship. In fact, if they laid you off due to lack of work, they were already anticipating potential unemployment costs as part of their workforce reduction decision. Don't let misplaced guilt prevent you from accessing benefits you've earned. The system exists specifically to help workers like you transition between jobs through no fault of your own.

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@Evelyn, that's really helpful to hear from someone who works in HR! I keep second-guessing myself even though everyone here is saying the same thing. When you mention that employers anticipate unemployment costs when they make layoff decisions - does that mean they actually budget for this kind of thing ahead of time? I guess I was imagining my old boss getting some surprise bill and being upset about it, but it sounds like it's more routine than I thought.

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@Carmen, absolutely! When companies plan layoffs, they typically work with their HR and finance teams to calculate all associated costs - severance, COBRA continuation, increased unemployment taxes, etc. It's all factored into the financial impact analysis before they make the decision. Unemployment cost increases are gradual and spread over future quarters, not immediate lump sums. Your former employer's finance team already knows this is coming as a natural consequence of their workforce reduction. You filing doesn't change their cost calculations - you not filing would just mean you're subsidizing their decision by forgoing benefits you've earned.

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Hey! I'm new here but went through the exact same thing a couple months ago. My waiting week was processed mid-December and I was so stressed about the timing too. In my case, I filed on Sunday and got the payment on Thursday morning - so 4 business days total. The key thing is to make sure you keep filing your weekly certifications on time even if you don't see the money yet. I made the mistake of panicking and calling repeatedly (waste of time as others mentioned), but the payment did come through. Also double-check that your bank doesn't hold deposits - some smaller banks have longer processing times for government payments. Good luck with your rent!

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Mei Lin

Thanks for sharing your experience! 4 days sounds about right from what everyone else is saying too. I definitely won't stop filing my weekly certifications - that's good advice. My bank is Chase so I think they're pretty quick with deposits. Really appreciate the encouragement about the rent situation, it's been stressing me out all week!

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I'm going through this same situation right now! Filed my weekly certification on Sunday and my waiting week was processed last Friday. It's so nerve-wracking waiting for that first payment, especially when you have bills coming up. From reading everyone's responses here, it sounds like 3-4 business days is pretty normal for the first payment. I'm hoping to see mine by Thursday too. The hardest part is not knowing exactly when it'll hit your account - I keep checking my bank app every few hours! At least we're not alone in this waiting game.

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