New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Natasha Volkov

lol welcome to the wonderful world of ny unemployment where nothing works right and nobody can help u 🤡 been dealing with this nonsense since october

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Javier Torres

i feel this in my SOUL 😭 it's like they intentionally make it difficult

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Emma Wilson

fr unemployment be like: 'sorry we can't pay u but also we won't tell u why' 💀

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QuantumLeap

I had a similar issue and ended up contacting my state assembly person. They have special liaisons with ny unemployment who can actually fix things. Might be worth a try if you can't get through on the phone.

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Sean Fitzgerald

Have you tried logging out and back in again? Sometimes their system glitches and shows incorrect dates. I had a mini heart attack last month when mine showed $0 balance but it was just a display error.

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Yara Assad

Tried that like 5 times and even cleared cache/cookies. Still showing the same wrong end date 😞

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Zara Khan

anyone else feel like the system is DESIGNED to be confusing so people just give up? like they're hoping we'll get frustrated and stop claiming? 🧐

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Mateo Gonzalez

Sad but true. My friend who works in govt (not unemployment) says they call it 'administrative burden' - basically creating so much red tape that people abandon valid claims

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Zara Khan

They save millions by frustrating ppl out of benefits they're legally entitled to

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Keisha Thompson

I knw this sounds weird but try calling your local IRS office instead of the main number. They sometimes have appointments available and can look up your refund status right there.

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Paolo Bianchi

Had a similar issue with my ny unemployment and federal taxes. What worked for me was going thru my state senator's office. The IRS has liaisons with congressional offices. Google your state senator, call their district office, ask for constituent services.

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Ava Williams

This 👆 Elected officials can often cut through red tape faster than we can alone.

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25d

Should I fill out this 2-year-old MEUC form in my NY unemployment account as a seasonal school bus driver with no self-employment income?

I'm a school bus driver and I only certify for unemployment when school is not in session during summer breaks. I just logged in to my account for the first time since August and noticed there's some kind of form called "Application for Mixed Earner Unemployment Compensation (MEUC)" that was assigned to me back in July 2021. It shows the exact assignment date as Jul 11, 2021 at 5:40 AM. I was checking my NY Department of Labor account (apps.labor.ny.gov) and under the "Pending Forms" section, I saw this MEUC application listed as pending with an "Open Form" action button available. When I look at the "Completed Forms" section, it says "There are no completed forms to display." I'm confused because this form has apparently been sitting there for over two years now, and I've never seen it before. I don't do any freelance work or self-employment income - I'm strictly employed as a bus driver during the school year. I only claim unemployment during summer breaks when school isn't in session. The system shows instructions saying "If a form has been assigned to you by the Dept. of Labor, choose a form to fill out from the list of Pending Forms, by clicking 'Open Form'." It also mentions "Forms that you have saved to complete later are displayed in the list of Pending Forms. To complete a saved form, click 'Continue'." I'm not sure if I need to fill this out since I don't have any mixed earnings. Has anyone else had this MEUC form assigned to them? Should I be worried about this form since it's been showing as pending for so long? Could this affect my future unemployment claims during school breaks?

Esmeralda Gómez

I had this exact thing! Bus driver for 7 years and I saw that form too. I couldn't get anyone on the phone so I went to my local workforce office and they told me it was a pandemic thing that doesn't apply to me. You can just ignore it.

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Klaus Schmidt

its an old pandemic form for ppl who had both regular jobs + gig work. if ur just w2 from the school u can ignore it. ny unemployment system is such a mess they never clean up old stuff 😩

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Daryl Bright

I know this sounds weird but try calling right when they open (7:30am) or right before they close (6:45pm). I've had better luck getting through during those times vs mid-day when everyone's calling.

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Hugh Intensity

I'll try that tomorrow morning, thank you!

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Kirsuktow DarkBlade

You're gonna need to call them, and it's gonna suck. The whole system is designed to be frustrating enough that people give up. I had to call 46 times before I got through, and that was at 7:31am on a Tuesday. Once I finally reached someone, they fixed it in like 2 minutes. So stupid.

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Romeo Quest

Or just use claimyr.com and save yourself the hassle. They'll call repeatedly for you and connect when they get through.

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Kirsuktow DarkBlade

Never heard of it but anything's better than calling 500 times a day 😂

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Everett Tutum

wait are u supposed to be certifying even if ur self employed?? i thought that ended with pua??

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Vince Eh

If you qualify for regular unemployment (had enough W-2 income), you can still collect even if your most recent job was self-employment. That's different from the old pandemic programs.

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Everett Tutum

oh got it thx for clearing that up

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Sunny Wang

call them ASAP. people here saying payments are coming through are lucky. my brother had a similar issue and his payment got held for "identity verification" for 3 weeks. don't risk it just call.

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Sunny Wang

Yeah but only after he finally got through to someone on the phone. Emailing them did nothing.

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Gabriel Ruiz

sauce? for claimyr

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Nadia Zaldivar

my neighbor werks for unemployment (not tax dept tho) and says they r extremely understaffed right now. like 5 people handling thousands of tax doc issues. its not an excuse but explains why noone answers. he suggested trying claimyr if ur desperate cuz its the only way to guarantee talking to someone.

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Nadia Zaldivar

I get the skepticism, but my neighbor literally told me they're using it internally when they need to reach other departments 😂 The system is THAT broken!

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Ev Luca

I can believe it. My sister works for a different state agency and said they can never get through to unemployment either. The whole system is a mess.

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Avery Davis

Just be careful - there's a huge backlog of tax form corrections happening right now. File for an extension if your deadline is coming up soon. I eventually got my corrected 1099-G but it took 6 WEEKS after I finally reached someone.

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Lorenzo McCormick

anybody else notice the KeyBank card randomly getting declined even when there's money on it? happened to me twice at the grocery store, so embarrassing. switching to direct deposit was the best decision ever.

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Carmella Popescu

YES!! happened to me at the gas station! had to call and they said it was a "security measure" 🙄

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Kai Santiago

just went through this last month! the direct deposit option on the website has been broken since august according to the rep I spoke with. your only real option is to call, but good luck getting through. took me 2 weeks of trying before I found claimyr.com which got me through to a real person. the whole system is a joke!

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Mateusius Townsend

make SURE you're completing your work search requirements while you wait!! they can use that as a reason to deny your extension if audited later!

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Abby Marshall

Good point! I've been applying to at least 5 jobs a week and keeping records of everything.

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Mateusius Townsend

Smart. I got burned on this once because I didn't document properly. Keep those receipts!

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Kara Yoshida

whatever you do DONT STOP CERTIFYING!!! Even if it looks like nothing is happening. I stopped for 2 weeks cuz I thought it wasn't working and lost those payments forever 😭😭😭

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Muhammad Hobbs

Yall need to stop getting tax advice from TikTok and Instagram I swear 🤦‍♀️ Unemployment been taxable income since forever except that ONE time during the pandemic. The tax man ALWAYS gets his cut 😤

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Noland Curtis

Facts 💯 People hear one thing from their cousin's friend's roommate and think it's official tax policy lmaooo

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Diez Ellis

Right?? And then they mad at the unemployment office when they find out the truth 🙄

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Vanessa Figueroa

There's a lot of confusion on this topic because the rules changed during COVID and then changed back. Let me break it down: • Pre-COVID: Unemployment benefits were 100% taxable • 2020 only: The first $10,200 was tax-free federally (American Rescue Plan) • 2021 and beyond: Back to being 100% taxable So your friend was partly right - there WAS a time when some unemployment wasn't taxed, but that ended. If you're receiving benefits now, they are definitely taxable. You have two options: 1. Continue withholding taxes now (what you're currently doing) 2. Stop withholding but set aside money yourself for tax time Personally, I recommend keeping the withholding to avoid a nasty surprise when filing. If you need to change your withholding settings and can't figure it out online, good luck reaching someone by phone! After weeks of trying, I finally used claimyr.com to get through to a live agent. It was a game changer - finally got all my questions answered in one call instead of endless busy signals.

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Freya Ross

This is super helpful - thanks for clearing everything up. Sounds like I'll keep the withholding to avoid tax drama later!

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