New York Unemployment

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I'm new here and this thread has been absolutely eye-opening! I just started collecting NY unemployment about 2 weeks ago after getting laid off from my customer service job, and honestly I had no idea audits were even a thing. I've been doing my job searches legitimately - applying through Indeed, company websites, reaching out to former coworkers - but I haven't been keeping any records at all. Just figured as long as I was actually applying to jobs, I was good to go. Reading about @Aisha Mohammed's 6-hour documentation nightmare and people owing back $7-8k is honestly terrifying. I'm definitely one of those people who would be completely screwed if I got audited right now because I have zero proof of anything I've applied to. Starting TODAY I'm going to create a tracking system - going to use a Google Sheet like others suggested with columns for date, company, position, method, and confirmation. Also going to start screenshotting everything and organizing by week. Better late than never, right? Thanks everyone for sharing your real experiences - this is exactly the kind of info they should tell you when you first apply but somehow never mention. You've probably saved me from a potential disaster down the road!

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Welcome to the community @Sofia Peña! You're definitely not alone in being caught off guard by this - I think most of us assumed the weekly certifications were pretty much automatic too. The good news is you're only 2 weeks in, so you haven't lost too much time to catch up on documentation. I'd suggest trying to reconstruct what you can remember from those first 2 weeks - check your browser history, email confirmations, maybe LinkedIn if you applied through there. Even if you can't find everything, having some record is better than none. And definitely start fresh with that Google Sheet system going forward. The peace of mind is totally worth the extra few minutes per application. You caught this early enough that you should be fine!

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Been on unemployment for about 3 months now and this thread is exactly what I needed to see! I've been legitimately doing my job searches - applying to probably 5-6 positions per week through Indeed, company websites, and some networking with former colleagues from my previous office job. But honestly, my documentation has been pretty hit or miss. Sometimes I save confirmation emails, sometimes I don't. Sometimes I screenshot applications, other times I forget. Reading about @Aisha Mohammed's 6-hour audit scramble and @Camila Castillo getting checked on 8 random weeks is seriously making me rethink my casual approach. The idea of owing back thousands in benefits when I'm already struggling financially is absolutely terrifying. I'm definitely going to start a proper tracking system this week - thinking a Google Sheet with columns for date, company, position, application method, and confirmation status, plus organizing all screenshots in weekly folders like others have suggested. Better to spend the extra time now than potentially get blindsided by an audit later. Thanks everyone for sharing your real experiences - this kind of practical info is gold and way more helpful than anything on the official DOL website!

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I'm new to this community but this thread has been so informative! My aunt is in the exact same situation - she's worked part-time in school food service for about 3 years and just got told about summer layoff. After reading everyone's experiences, I'm definitely going to tell her to file immediately when her last day ends. The consensus seems clear: verbal promises don't equal reasonable assurance, and the worst they can do is deny the claim. What really stands out to me is how different each district handles this - some automatically send reasonable assurance letters while others leave workers in limbo until late summer. My aunt's district sounds similar to others mentioned here where they don't finalize staffing until July/August, which should work in her favor. I'm bookmarking this thread to share with her because the practical advice about documentation, timing, and weekly certifications is exactly what she needs to know. Thanks to everyone who shared their real experiences - it makes such a difference to hear from people who've actually been through this process with NYS Department of Labor!

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Welcome to the community! I'm so glad this thread has been helpful for your aunt's situation. It's really reassuring to see how many people are in similar circumstances and willing to share their experiences. The point about different districts handling this so differently is something I hadn't fully appreciated until reading all these responses. It sounds like your aunt is in a good position to file since her district doesn't finalize staffing until later in the summer - that lack of concrete information about her fall position should definitely work in her favor when it comes to the reasonable assurance requirement. I hope she has success with her claim! It's great that you're helping her navigate this process, and having all this practical advice from people who've actually been through it makes such a difference compared to just reading the official guidelines.

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I'm also new here but this thread has been incredibly valuable! My neighbor works in our school district's kitchen and has been stressed about the summer layoff situation. After reading all these detailed experiences, I'm going to share this information with her right away. What really strikes me is how consistent the advice is across different people's experiences - file immediately, document everything, and don't assume verbal promises count as reasonable assurance. The timing issue that several people mentioned about districts not finalizing fall staffing until late summer is such an important point that I hadn't considered. It seems like NYS Department of Labor really does evaluate each case individually rather than having a blanket policy against school employees. I'm also impressed by how helpful everyone has been in sharing specific details about the weekly certification process, job search requirements, and what to expect if they ask for additional documentation. This is exactly the kind of real-world guidance that makes all the difference when you're trying to navigate these systems for the first time.

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I'm also a freelancer dealing with this exact situation! Reading through everyone's responses, it sounds like the consensus is to submit multiple types of documentation together rather than relying on PayPal statements alone. I've been putting together a package with my PayPal business transaction reports, last year's Schedule C, the few 1099s I do have, and some client invoices. One thing I'm wondering - has anyone had success submitting a brief cover letter explaining their documentation? I'm thinking of writing something short that explains why I use PayPal for most payments and how the documents all connect to show my self-employment income. Thanks for all the helpful advice in this thread!

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A cover letter is definitely a good idea! I included one when I submitted my documentation and I think it really helped. Keep it brief but explain your situation - that you're a freelancer who primarily receives payments through PayPal, and then list what documents you're including and how they support each other. Something like "Enclosed you'll find my PayPal business transaction reports showing client payments, my 2024 Schedule C demonstrating reported income, available 1099 forms, and sample client invoices." It shows you're organized and makes their job easier. The key is helping them quickly understand your self-employment situation rather than making them piece it together from random documents.

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I went through this exact process last year as a freelance photographer! PayPal statements definitely work, but like others mentioned, you need to be strategic about how you present them. What really helped me was organizing everything chronologically and creating a simple Excel sheet that showed: Client Name | Service Date | PayPal Transaction ID | Amount | Tax Year Reported. I also highlighted all the business transactions in my PayPal CSV download and removed personal stuff completely. NYSDOL processed my claim pretty quickly once they had clean, organized documentation. Pro tip: if you have repeat clients, include a note showing the ongoing business relationship - it helps establish you as a legitimate freelancer rather than someone doing occasional odd jobs. The combination of PayPal records + Schedule C + any invoices you have should definitely be sufficient!

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This is such a comprehensive approach, Yara! I love the idea of creating that Excel summary with all the key details - Client Name, Service Date, Transaction ID, Amount, and Tax Year Reported. That sounds like it would make it super easy for NYSDOL to verify everything quickly. I'm definitely going to set up a spreadsheet like that before submitting my documentation. The tip about highlighting repeat clients to show ongoing business relationships is brilliant too - I have several clients I've worked with regularly over the past year, so that should help establish my freelance legitimacy. Thanks for sharing such detailed advice from your successful experience!

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Yara, this is incredibly helpful! I'm actually in the exact same situation as Emma - freelance graphic designer with mostly PayPal payments. Your Excel spreadsheet idea with the Transaction ID column is genius - I never thought about including that level of detail but it probably makes verification so much easier for them. Question: when you say you "removed personal stuff completely" from the PayPal CSV, did you literally delete those rows or just create a separate clean file with only business transactions? I'm worried about accidentally removing something important or making it look like I'm hiding transactions. Also, roughly how many months of PayPal history did you submit? Thanks for sharing your success story - it's giving me confidence that this process can actually work smoothly with proper organization!

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Just want to add that you should also check if the job offer is in a different field than your previous work. NYS Department of Labor considers your work history and skills when determining suitable work. Since you were in accounting and this is data entry, even though there's some overlap, the significant pay cut combined with it being a step down professionally gives you strong grounds to refuse. I'd recommend continuing to apply for accounting positions and keeping detailed records of your job search efforts - this shows you're actively looking for work in your field.

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This is really helpful advice! I hadn't thought about the professional level aspect - going from accounting to data entry is definitely a step backwards career-wise. Should I mention this when I report the job offer, or is documenting the wage difference enough? I want to make sure I handle this properly with NYS Department of Labor.

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@Jade O'Malley You should definitely mention both the wage difference AND the professional level difference when documenting your refusal. NYS Department of Labor looks at multiple factors - not just pay but also whether the work matches your skills, experience, and career trajectory. Since you have accounting experience, taking a basic data entry role could actually hurt your long-term career prospects and earning potential. When you document it, include both reasons: "Refused due to 43% pay reduction ($28/hr to $16/hr) and significant step down from professional accounting role to entry-level data entry position." This gives you the strongest case for refusing the offer while maintaining your benefits.

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I went through something very similar a few months ago when I was laid off from my marketing coordinator role at $25/hour. Got offered a retail position at $14/hour and was terrified to refuse it. After doing research and talking to NYS Department of Labor, I learned that refusing unsuitable work won't affect your benefits as long as you document everything properly. The 80% rule mentioned earlier is accurate - you can refuse jobs paying significantly less during your first 10 weeks. I kept a detailed log of all job offers, applications sent, and interviews attended. It really helped when they did a routine review of my claim later. Don't let employers or even well-meaning friends pressure you into taking something that doesn't make financial sense - the system is designed to give you reasonable time to find appropriate work. Just make sure you're actively job searching and can prove it.

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@Ingrid Larsson This is exactly what I needed to hear! It s'so reassuring to know someone else went through this and came out okay. I ve'been losing sleep worrying about whether refusing this $16/hour offer would jeopardize my benefits. Your point about not letting people pressure you into taking something financially unsustainable really hits home - my mom keeps telling me any "job is better than no job but" she doesn t'understand that $16/hour won t'even cover my basic expenses. I m'definitely going to start keeping that detailed log you mentioned. How long did it take you to find something more appropriate in your field?

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I was in this exact situation a few months ago! File your new claim immediately - don't wait. I made the mistake of waiting a week thinking I needed to, and it caused unnecessary delays. The key thing to understand is that when your benefit year ends, you need to establish a new claim to continue receiving benefits. Here's what worked for me: I called first thing Monday morning after my benefit year ended. Yes, their phone system is terrible, but persistence pays off. Have all your info ready - SSN, employment history from the past year, and any wages you earned during your benefit year (even small amounts matter). The rep will determine if you qualify for a new regular claim based on wages earned during your previous benefit year. If you don't qualify for a new claim, they'll check if you're eligible for any extension programs that might be available. Don't stress too much about the horror stories - while the system has issues, many people do get their claims processed smoothly. The important thing is to be proactive and call them directly rather than trying to figure it out online. Good luck!

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Thank you so much for sharing your experience! This is really helpful. I'm feeling a bit more confident about calling Monday morning now. Quick question - when you called, did you use the regular unemployment number or is there a specific number for filing new claims after your benefit year ends? I want to make sure I'm calling the right place and not wasting time in the wrong queue.

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Use the regular unemployment number - there isn't a separate line for benefit year transitions. When you get through the phone menu, select the option for "filing a claim" since that's essentially what you're doing. The automated system will try to route you to the right department. Just be prepared for long hold times - I started calling at 8am sharp and it still took me about 2 hours to get through. But once I got a human, they handled everything in one call. Have your previous claim confirmation number handy too if you still have it, as that can help them pull up your history faster.

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I just went through this exact same situation last month! Here's what I learned: you absolutely can file your new claim right after your benefit year ends - don't wait. I filed online the day after my BYE date and it actually went through smoothly. The key is having realistic expectations about whether you'll qualify for a new claim. If you didn't work much during your benefit year (which is totally understandable given the job market), you probably won't qualify for a new standard claim. BUT that doesn't mean you're out of options. When I called to follow up on my application, the rep explained that even if you don't qualify for a new claim, they can sometimes put you on what's called a "transitional claim" or connect you with job training programs that come with financial assistance. My advice: file online first thing Monday morning, but also call them that same day to speak with someone. The online system often glitches during these transitions, and having a human walk you through it makes all the difference. Yes, getting through by phone is awful, but it's worth the wait to avoid weeks of uncertainty. Don't let the system intimidate you - you've been paying into unemployment insurance and you deserve these benefits if you're eligible. Stay persistent!

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This is really reassuring to hear from someone who just went through it! I'm definitely going to try filing online Monday morning and then call to follow up. Can you tell me more about these "transitional claims" you mentioned? I'm pretty sure I didn't earn enough during my benefit year to qualify for a new regular claim, so knowing there might be other options is giving me some hope. Also, when you called to follow up, did you mention that you had already filed online or did you approach it like you were starting fresh?

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I'm in almost the exact same boat - my benefit year ends this week and I'm pretty sure I haven't earned enough to qualify for a new regular claim. When you mentioned "transitional claims," did the rep give you any specifics about what that actually means or what the requirements are? I'm trying to prepare for the call so I know what questions to ask. Also really appreciate you mentioning the job training programs - I hadn't heard about those before but that could be a good backup option if the transitional claim doesn't work out.

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