New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I've been fighting this same battle for weeks! What finally got me through consistently was using Brave browser on mobile with these settings: 1) Enable desktop mode first, 2) Turn off all shields/ad blocking for the NY labor site, 3) Clear site data completely, 4) Use incognito/private mode, and 5) Try during off-peak hours (I've had best luck around 10-11 PM). The combination of desktop mode + no ad blocking seems to be the magic formula - their ancient site apparently breaks with any modern privacy features enabled. Also discovered that if you get stuck on the login page, don't refresh - just close the tab completely and start over. It's ridiculous that we need a PhD in browser troubleshooting just to file for unemployment in 2025, but this method has worked for me about 90% of the time. Hope it helps someone else avoid the endless frustration! 🙏

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Ravi Sharma

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Brave browser is such a good call! The shields/ad blocking tip is super important - I was leaving mine on and wondering why nothing worked. The incognito mode suggestion makes total sense too since it starts with a completely clean slate. 10-11 PM timing is clutch, way less server congestion than during the day. Thanks for breaking down the exact steps, this is way more reliable than the random trial and error I've been doing. It's honestly embarrassing for NY that we all need to be browser experts just to access basic services but your method sounds like the most consistent one yet! 🙌

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I was having the exact same mobile login nightmare until last week! Here's what finally worked for me after trying everything: Use DuckDuckGo mobile browser with desktop mode enabled. The trick is to also disable location services specifically for the browser while logging in - apparently their system has some weird geolocation conflicts on mobile. Also try switching your phone to airplane mode for 10 seconds, then back on to reset your connection before attempting login. I know it sounds random but it's been working consistently for me! The whole NY unemployment mobile experience is absolutely broken but at least this gets you through the login. Really hope they modernize this ancient system soon because these workarounds are getting ridiculous! 😤

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The whole system is so confusing! Why can't they just give you a simple estimate when you start the application process? I spent hours trying to calculate mine and still wasn't sure until I actually got approved.

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I totally agree! It would be so much easier if they had a simple calculator right on the main page. I'm in a similar situation trying to figure this out before I file. The fact that we all have to piece together the formula from different sources shows how unclear their system is.

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NeonNomad

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I've been through this process recently and want to add that you should also check if you qualify for the alternative base period if your regular base period doesn't meet the requirements. This uses the most recent four quarters instead of the first four of the last five. Also, keep in mind that the 50% calculation has a minimum weekly benefit of $104, so even if your calculation comes out lower, you'd still get at least that amount. The my.ny.gov site does have a worksheet you can download under the "Unemployment Insurance" section that walks through the math step by step - it's buried in there but helps a lot once you find it.

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Dylan Hughes

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This is really helpful info! I didn't know about the alternative base period option - that could make a big difference for people who had lower earnings earlier but higher recent earnings. Do you happen to know if there's a specific form you need to fill out to request the alternative base period calculation, or does NYS DOL automatically check both when you apply?

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Zainab Yusuf

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@NeonNomad Thanks for mentioning that worksheet! I've been struggling to find clear documentation on their site. One thing I'm still confused about - when they say "highest quarter" do they mean the quarter with the most total earnings, or do they factor in things like overtime differently? I had a few quarters where I worked a lot of overtime which bumped up my total pay significantly, but I'm not sure if that's treated the same as regular wages in their calculation.

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Have you considered asking your employer about a layoff instead? Some companies will work with employees who are relocating, especially if they value you as an employee. It's worth having that conversation before you just quit outright.

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Nia Wilson

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@Liam Fitzgerald This is brilliant advice that I wish I had known about earlier! I m'actually in a similar boat - my partner got a job offer in another state and I was dreading having to quit and lose out on benefits. The idea of approaching your employer about a potential layoff or restructuring makes so much sense, especially if you have a good working relationship with them. Companies sometimes prefer this approach too since it can be better for their records than having employees quit. Definitely going to try this approach when the time comes!

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StarStrider

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@Liam Fitzgerald This is such valuable advice! I m'dealing with a similar situation where my spouse got a job offer out of state. I was resigned to just quitting and hoping for the best, but you re'absolutely right that having an honest conversation with my employer could open up possibilities I hadn t'considered. Since I m'giving them plenty of advance notice, maybe we can work out some kind of arrangement that benefits both of us. Even if they can t'do a formal layoff, perhaps there are other creative solutions like a voluntary separation package or position elimination. It s'definitely worth exploring before I just walk away from any potential benefits. Thanks for this perspective!

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I actually went through this exact situation about a year ago when my spouse got transferred to California. NYS Department of Labor did initially deny my claim, but I found out there's a specific provision for "compelling family circumstances" that can sometimes apply to spousal job relocations. The key is documenting that the move was necessary (not just voluntary) and that you made reasonable efforts to continue employment. I had to appeal the initial decision and provide documentation showing my husband's job offer, proof that my company had no remote work options, and evidence that I tried to find comparable employment in NY before the move. It took about 3 months to get approved, but I did eventually receive benefits. The process was definitely stressful, but it might be worth exploring if you can show the move is truly necessary rather than just a preference.

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@Fatima Al-Rashid This is incredibly helpful information! I m'the original poster and had no idea about the compelling "family circumstances provision." Can you share more details about what specific documentation you needed for the appeal? I m'wondering if my husband s'job offer letter and proof that my company doesn t'offer remote work would be enough, or if there are other things I should be gathering now while I still have time. Also, were you able to collect benefits from NY even after moving to California, or did you have to transfer your claim? The 3-month timeline is concerning since we re'planning to move in 6 weeks, but if there s'a real chance of approval it might be worth the effort and stress of going through the appeals process.

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@Fatima Al-Rashid Wow, this gives me so much hope! I had completely given up on the idea of getting benefits. For the documentation, did you need anything specific about why remote work wasn t'possible with your employer? Like a written statement from HR or just proof that it s'not company policy? Also, I m'curious about the timeline - did you file for unemployment before or after you actually moved to California? I m'trying to figure out the best way to approach this since we re'moving to Texas in 6 weeks and I want to make sure I don t'mess up the process by doing things in the wrong order.

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Mei Liu

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UGH the whole NYS Department of Labor system is so confusing about timing! They should just let you file 24/7 like every other government system. Why make it complicated with specific hours?? And don't even get me started on how the website crashes every time there's high volume.

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Carmen Ortiz

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totally agree the site is trash especially during busy times

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I've been filing my weekly claims every Sunday at 6 AM sharp for the past 6 months and it's become part of my routine. Pro tip: have your login info ready and maybe prepare your answers to the weekly questions the night before so you can get through it quickly. The system is definitely most reliable early in the morning - I've noticed it gets slower and sometimes glitchy later in the day when more people are using it.

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Natalie Wang

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That's really smart to prep the night before! I never thought about having my answers ready ahead of time. The weekly questions are pretty much the same every time, right? Like did you work, did you look for work, etc.? I might try your approach next week.

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Zara Shah

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I'm currently in week 2 of waiting for my adjudication to complete and honestly this thread is like finding gold! I was getting so stressed thinking I might lose those first couple weeks of benefits while my claim was stuck. Reading everyone's experiences here is such a relief - it sounds like getting back pay is actually the norm, not the exception. The fact that so many people got their full retroactive benefits from their original filing date gives me real hope. I'm definitely going to bookmark this thread and follow all the advice about checking for manual certification weeks and keeping track of payment dates. It's amazing how much better I feel just knowing other people went through this exact same situation and came out okay on the other side. Thanks everyone for sharing - this community is a lifesaver during such a stressful time!

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Lydia Bailey

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@Zara Shah I m'so glad this thread is helping you feel more confident about getting your back pay! Two weeks isn t'too long in the grand scheme of things, though I know every day feels like forever when you re'worried about money. What really struck me reading through everyone s'experiences is how universal the back pay seems to be - I haven t'seen a single person say they didn t'get their retroactive benefits once approved. That s'really encouraging! It sounds like the NYS Department of Labor system, despite being painfully slow, does honor that original filing date when calculating what you re'owed. Make sure to keep track of exactly which weeks you should be getting paid for so you can verify everything once your approval comes through. The waiting is definitely the hardest part, but based on all these success stories, it really seems like you ll'get every penny you re'entitled to from day one!

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I'm currently going through this same situation - my claim has been stuck in adjudication for about 3 weeks now due to some verification issues with my previous employer. Reading through all these experiences is honestly such a huge relief! I was really starting to worry that those first few weeks would just be lost money, especially since I'm already struggling to cover basic expenses. It's so reassuring to see that literally everyone who shared their story here ended up getting their full back pay from their original filing date. The consistency is really encouraging - it seems like once NYS Department of Labor approves your claim, the retroactive benefits are pretty much automatic. I'm definitely going to keep checking my account once I get approved and make sure to look for those manual certification weeks that some people mentioned. Thanks to everyone who took the time to share their experiences - knowing that this back pay is standard practice and not just wishful thinking is helping me stay patient through this frustrating process!

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