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i had something similar happen and it was bcuz they found out one of my employers had reported incorrect wages. Took like 5 weeks but eventually got a pretty decent chunk of money backdated. just wait it out or try to get someone on the phone if ur anxious about it.
Fun fact: the NY unemployment system still runs on COBOL programming from the 1970s. That's why these 'recalculations' and weird messages happen - the system is literally ancient. 🦖
that explains why the website looks like it was made before the internet existed lol
26d
No wonder it takes them 6 weeks to make a simple change to your claim. They're probably using punch cards to update the system 💀
26d
Have you checked your spam folder for emails? Sounds dumb but my friend missed an important verification email and it was hiding in spam for weeks.
Good suggestion but I've been checking spam daily - nothing from unemployment in there either 😔
26d
anybody else notice these payment stops tend to happen right when rent is due??? seems SUS to me... almost like they intentionally make it hard to reach them 🤔
OMG YES!!! I swear they do this on purpose every month
26d
Nah it's not a conspiracy. The system is just trash. Never attribute to malice what can be explained by incompetence 😂
26d
Look at your original tax return and check how much unemployment compensation was reported on line 7 of Schedule 1. Then check if you received the full 10.2% of that amount. If not, definitely challenge it.
Yo I thought they were done issuing these unemployment tax refunds??? I never got mine at all and was on unemployment for half of 2022. Now I'm worried I missed out completely 😳
They're still processing them in batches! My brother just got his last week. Check your tax transcript online to see if there's any pending refund.
26d
thank god, i was about to have a breakdown lol. will check my transcript asap
26d
The system is DESIGNED to be hard to navigate so people give up and don't collect benefits. It's not broken, it's working exactly as the politicians want it to. Think about it - states save money when you don't collect what you're owed.
this is the real answer right here. preach 💯
26d
Lot of truth here. My brother works for state govt (diff department) and says the same thing.
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Contact your state senator!!!! I spent 3 weeks calling with no luck. Finally emailed my state senator's office explaining my situation. They have a dedicated liaison with the DOL. Had a call from unemployment within 48 hours of contacting them. This is literally what your elected officials are for!
Thanks for this suggestion. Just looked up my senator and sent an email explaining my situation.
26d
just started a new job thank god, but still have like 4 weeks of back pay they owe me and cant get anyone on the phone to fix it. anyone know if there's a time limit to claim back payments?
I think you have a year to claim back pay but don't quote me on that. Def keep trying to reach them.
26d
I missed one week of certifying because I was in the hospital. Anyone know if I can still claim that week somehow? The website won't let me backdate.
You have to call and speak to a rep to backdate a certification. They can do it if you have a good reason (and hospital is definitely a good reason).
26d
Same happened to me. Only way to fix is to talk to someone. I used claimyr.com to get through after 2 weeks of failed calls. They fixed it immediately.
26d
I work at a career center that helps people with unemployment issues. Here's the official stance: online courses like Coursera count as ONE job search activity per week IF you spend at least 3 hours on them AND they relate to your occupation. You must keep documentation (certificates, course descriptions, time logs). This will satisfy ONE of your three required activities per week.
Thanks for the official info! Do you know if we need to complete entire courses for them to count or just put in the hours?
26d
You don't need to complete entire courses, just log the hours honestly. But having certificates from completed modules definitely helps if you're ever questioned.
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pro tip: screenshot EVERYTHING. I take screenshots of my coursera progress, the clock showing how long I've been in a module, completion certificates, everything. NY unemployment made me provide proof during a random audit in February and I was so glad I had everything documented.
Completed my identity verification through ID.me for my ny unemployment claim back on November 12, 2023. It's now been over 3 weeks and I haven't heard anything from NYSDOL. The verification process itself was pretty quick - uploaded my docs, did the video call thing, and got the confirmation email same day. But now nothing. My claim still says 'pending' when I log in to check status. I've tried calling their number but can't get through to a human. Is there anything else I should be doing while waiting? How long did it take for others to get their benefits after completing ID.me? I'm starting to get worried because rent is coming up again and I'm running out of savings.
tried logging into id.me today and my account was showing as "verified" but ny unemployment still says pending?? makes no sense
that's exactly what I was saying! they're two separate systems. id.me can show verified but unemployment still has to process it on their end
26d
Dont waste ur time waiting. Srsly. I waited 6 weeks thinking it would just magically start working. Finally used claimyr.com to get an agent on the phone and they fixed it in 5 minutes. Turns out my ID verification was done but stuck in some queue on their end. Talking to an agent got my $ unlocked so fast, wish I'd done it weeks earlier.
Just tried this after seeing multiple people mention it. Got connected to an agent after about 2.5 hours! They confirmed my ID verification was completed but not processed yet. They're expediting it now.
26d
awesome! glad it worked for you too. spread the word cause so many people are just waiting when they could get it fixed.
26d
I've been dealing with NY unemployment for 18 months and here's what I can tell u: DOCUMENT EVERYTHING. Take screenshots of your payment history before and after the negative amount. Save any emails or messages. Write down names of anyone you speak to. You'll need all this if you have to appeal.
just throwing this out there but have u moved recently? sometimes when your address changes they can flag your account for verification and hold payments
I did actually move about 3 months ago! But I updated my address in the system right away.
26d
Even if you updated it, sometimes it triggers a review. Worth mentioning when you get someone on the phone.
26d
Unpopular opinion but you might just need to wait it out. My backpay randomly appeared after 7 weeks with no warning or explanation. The system is working through a HUGE backlog.
Watch out - if they coded your claim wrong initially, they might not even know you're eligible for those earlier weeks. I had to literally explain to the agent that I had been laid off in March not May because someone entered my info wrong.
How would I know if they coded my claim wrong? Is there somewhere I can see that info?
26d
On your payment history page, check the "effective date" of your claim. That should match the date you became unemployed. If it doesn't, that's your problem right there.
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Eloise Kendrick
Anyone else sick of how NY unemployment just does whatever they want with no accountability? We're all just sitting here hoping they eventually do what they promised 🤮
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Lucas Schmidt
PREACH 👏 I'm still waiting on backpay from 6 months ago
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Freya Collins
It's literally the worst system. My friend in NJ got her refund in like 3 days no problem.
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LongPeri
Quick update: just got mine today (was supposed to be the 22nd). So maybe they're releasing them in waves? Keep checking your accounts!
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Sophia Bennett
That gives me hope! Just checked again and still nothing but maybe tomorrow 🤞
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