New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Eloise Kendrick

Anyone else sick of how NY unemployment just does whatever they want with no accountability? We're all just sitting here hoping they eventually do what they promised 🤮

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Lucas Schmidt

PREACH 👏 I'm still waiting on backpay from 6 months ago

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26d

Freya Collins

It's literally the worst system. My friend in NJ got her refund in like 3 days no problem.

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26d

LongPeri

Quick update: just got mine today (was supposed to be the 22nd). So maybe they're releasing them in waves? Keep checking your accounts!

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Sophia Bennett

That gives me hope! Just checked again and still nothing but maybe tomorrow 🤞

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26d

Lauren Johnson

i had something similar happen and it was bcuz they found out one of my employers had reported incorrect wages. Took like 5 weeks but eventually got a pretty decent chunk of money backdated. just wait it out or try to get someone on the phone if ur anxious about it.

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Jade Santiago

Fun fact: the NY unemployment system still runs on COBOL programming from the 1970s. That's why these 'recalculations' and weird messages happen - the system is literally ancient. 🦖

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Daniel Price

that explains why the website looks like it was made before the internet existed lol

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Olivia Evans

No wonder it takes them 6 weeks to make a simple change to your claim. They're probably using punch cards to update the system 💀

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Maria Gonzalez

Have you checked your spam folder for emails? Sounds dumb but my friend missed an important verification email and it was hiding in spam for weeks.

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Sophia Rodriguez

Good suggestion but I've been checking spam daily - nothing from unemployment in there either 😔

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26d

Natalie Chen

anybody else notice these payment stops tend to happen right when rent is due??? seems SUS to me... almost like they intentionally make it hard to reach them 🤔

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Santiago Martinez

OMG YES!!! I swear they do this on purpose every month

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Samantha Johnson

Nah it's not a conspiracy. The system is just trash. Never attribute to malice what can be explained by incompetence 😂

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26d

Edison Estevez

Look at your original tax return and check how much unemployment compensation was reported on line 7 of Schedule 1. Then check if you received the full 10.2% of that amount. If not, definitely challenge it.

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Emily Nguyen-Smith

Yo I thought they were done issuing these unemployment tax refunds??? I never got mine at all and was on unemployment for half of 2022. Now I'm worried I missed out completely 😳

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James Johnson

They're still processing them in batches! My brother just got his last week. Check your tax transcript online to see if there's any pending refund.

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Emily Nguyen-Smith

thank god, i was about to have a breakdown lol. will check my transcript asap

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26d

Josef Tearle

The system is DESIGNED to be hard to navigate so people give up and don't collect benefits. It's not broken, it's working exactly as the politicians want it to. Think about it - states save money when you don't collect what you're owed.

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Shelby Bauman

this is the real answer right here. preach 💯

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26d

Quinn Herbert

Lot of truth here. My brother works for state govt (diff department) and says the same thing.

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26d

Salim Nasir

Contact your state senator!!!! I spent 3 weeks calling with no luck. Finally emailed my state senator's office explaining my situation. They have a dedicated liaison with the DOL. Had a call from unemployment within 48 hours of contacting them. This is literally what your elected officials are for!

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Cole Roush

Thanks for this suggestion. Just looked up my senator and sent an email explaining my situation.

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26d

Lindsey Fry

just started a new job thank god, but still have like 4 weeks of back pay they owe me and cant get anyone on the phone to fix it. anyone know if there's a time limit to claim back payments?

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Saleem Vaziri

I think you have a year to claim back pay but don't quote me on that. Def keep trying to reach them.

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26d

Kayla Morgan

I missed one week of certifying because I was in the hospital. Anyone know if I can still claim that week somehow? The website won't let me backdate.

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James Maki

You have to call and speak to a rep to backdate a certification. They can do it if you have a good reason (and hospital is definitely a good reason).

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26d

Jasmine Hancock

Same happened to me. Only way to fix is to talk to someone. I used claimyr.com to get through after 2 weeks of failed calls. They fixed it immediately.

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26d

Chloe Zhang

I work at a career center that helps people with unemployment issues. Here's the official stance: online courses like Coursera count as ONE job search activity per week IF you spend at least 3 hours on them AND they relate to your occupation. You must keep documentation (certificates, course descriptions, time logs). This will satisfy ONE of your three required activities per week.

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Norah Quay

Thanks for the official info! Do you know if we need to complete entire courses for them to count or just put in the hours?

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Chloe Zhang

You don't need to complete entire courses, just log the hours honestly. But having certificates from completed modules definitely helps if you're ever questioned.

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Brandon Parker

pro tip: screenshot EVERYTHING. I take screenshots of my coursera progress, the clock showing how long I've been in a module, completion certificates, everything. NY unemployment made me provide proof during a random audit in February and I was so glad I had everything documented.

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How long after ID.me verification does NY unemployment actually process your claim?

Completed my identity verification through ID.me for my ny unemployment claim back on November 12, 2023. It's now been over 3 weeks and I haven't heard anything from NYSDOL. The verification process itself was pretty quick - uploaded my docs, did the video call thing, and got the confirmation email same day. But now nothing. My claim still says 'pending' when I log in to check status. I've tried calling their number but can't get through to a human. Is there anything else I should be doing while waiting? How long did it take for others to get their benefits after completing ID.me? I'm starting to get worried because rent is coming up again and I'm running out of savings.

Skylar Neal

tried logging into id.me today and my account was showing as "verified" but ny unemployment still says pending?? makes no sense

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Ruby Blake

that's exactly what I was saying! they're two separate systems. id.me can show verified but unemployment still has to process it on their end

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26d

Vincent Bimbach

Dont waste ur time waiting. Srsly. I waited 6 weeks thinking it would just magically start working. Finally used claimyr.com to get an agent on the phone and they fixed it in 5 minutes. Turns out my ID verification was done but stuck in some queue on their end. Talking to an agent got my $ unlocked so fast, wish I'd done it weeks earlier.

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Sophie Duck

Just tried this after seeing multiple people mention it. Got connected to an agent after about 2.5 hours! They confirmed my ID verification was completed but not processed yet. They're expediting it now.

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Vincent Bimbach

awesome! glad it worked for you too. spread the word cause so many people are just waiting when they could get it fixed.

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26d

Emma Olsen

I've been dealing with NY unemployment for 18 months and here's what I can tell u: DOCUMENT EVERYTHING. Take screenshots of your payment history before and after the negative amount. Save any emails or messages. Write down names of anyone you speak to. You'll need all this if you have to appeal.

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Lucas Lindsey

just throwing this out there but have u moved recently? sometimes when your address changes they can flag your account for verification and hold payments

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Ana Erdoğan

I did actually move about 3 months ago! But I updated my address in the system right away.

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26d

Lucas Lindsey

Even if you updated it, sometimes it triggers a review. Worth mentioning when you get someone on the phone.

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26d

Keith Davidson

Unpopular opinion but you might just need to wait it out. My backpay randomly appeared after 7 weeks with no warning or explanation. The system is working through a HUGE backlog.

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Ezra Bates

Watch out - if they coded your claim wrong initially, they might not even know you're eligible for those earlier weeks. I had to literally explain to the agent that I had been laid off in March not May because someone entered my info wrong.

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Ella Lewis

How would I know if they coded my claim wrong? Is there somewhere I can see that info?

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26d

Ezra Bates

On your payment history page, check the "effective date" of your claim. That should match the date you became unemployed. If it doesn't, that's your problem right there.

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26d

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