New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Josef Tearle

The system is DESIGNED to be hard to navigate so people give up and don't collect benefits. It's not broken, it's working exactly as the politicians want it to. Think about it - states save money when you don't collect what you're owed.

0 coins

-

Shelby Bauman

this is the real answer right here. preach ๐Ÿ’ฏ

0 coins

-

25d

Quinn Herbert

Lot of truth here. My brother works for state govt (diff department) and says the same thing.

0 coins

-

25d

Salim Nasir

Contact your state senator!!!! I spent 3 weeks calling with no luck. Finally emailed my state senator's office explaining my situation. They have a dedicated liaison with the DOL. Had a call from unemployment within 48 hours of contacting them. This is literally what your elected officials are for!

0 coins

-

Cole Roush

Thanks for this suggestion. Just looked up my senator and sent an email explaining my situation.

0 coins

-

25d

Lindsey Fry

just started a new job thank god, but still have like 4 weeks of back pay they owe me and cant get anyone on the phone to fix it. anyone know if there's a time limit to claim back payments?

0 coins

-

Saleem Vaziri

I think you have a year to claim back pay but don't quote me on that. Def keep trying to reach them.

0 coins

-

25d

Kayla Morgan

I missed one week of certifying because I was in the hospital. Anyone know if I can still claim that week somehow? The website won't let me backdate.

0 coins

-

James Maki

You have to call and speak to a rep to backdate a certification. They can do it if you have a good reason (and hospital is definitely a good reason).

0 coins

-

25d

Jasmine Hancock

Same happened to me. Only way to fix is to talk to someone. I used claimyr.com to get through after 2 weeks of failed calls. They fixed it immediately.

0 coins

-

25d

Chloe Zhang

I work at a career center that helps people with unemployment issues. Here's the official stance: online courses like Coursera count as ONE job search activity per week IF you spend at least 3 hours on them AND they relate to your occupation. You must keep documentation (certificates, course descriptions, time logs). This will satisfy ONE of your three required activities per week.

0 coins

-

Norah Quay

Thanks for the official info! Do you know if we need to complete entire courses for them to count or just put in the hours?

0 coins

-

25d

Chloe Zhang

You don't need to complete entire courses, just log the hours honestly. But having certificates from completed modules definitely helps if you're ever questioned.

0 coins

-

25d

Brandon Parker

pro tip: screenshot EVERYTHING. I take screenshots of my coursera progress, the clock showing how long I've been in a module, completion certificates, everything. NY unemployment made me provide proof during a random audit in February and I was so glad I had everything documented.

0 coins

-

How long after ID.me verification does NY unemployment actually process your claim?

Completed my identity verification through ID.me for my ny unemployment claim back on November 12, 2023. It's now been over 3 weeks and I haven't heard anything from NYSDOL. The verification process itself was pretty quick - uploaded my docs, did the video call thing, and got the confirmation email same day. But now nothing. My claim still says 'pending' when I log in to check status. I've tried calling their number but can't get through to a human. Is there anything else I should be doing while waiting? How long did it take for others to get their benefits after completing ID.me? I'm starting to get worried because rent is coming up again and I'm running out of savings.

Skylar Neal

tried logging into id.me today and my account was showing as "verified" but ny unemployment still says pending?? makes no sense

0 coins

-

Ruby Blake

that's exactly what I was saying! they're two separate systems. id.me can show verified but unemployment still has to process it on their end

0 coins

-

25d

Vincent Bimbach

Dont waste ur time waiting. Srsly. I waited 6 weeks thinking it would just magically start working. Finally used claimyr.com to get an agent on the phone and they fixed it in 5 minutes. Turns out my ID verification was done but stuck in some queue on their end. Talking to an agent got my $ unlocked so fast, wish I'd done it weeks earlier.

0 coins

-

Sophie Duck

Just tried this after seeing multiple people mention it. Got connected to an agent after about 2.5 hours! They confirmed my ID verification was completed but not processed yet. They're expediting it now.

0 coins

-

25d

Vincent Bimbach

awesome! glad it worked for you too. spread the word cause so many people are just waiting when they could get it fixed.

0 coins

-

25d

Emma Olsen

I've been dealing with NY unemployment for 18 months and here's what I can tell u: DOCUMENT EVERYTHING. Take screenshots of your payment history before and after the negative amount. Save any emails or messages. Write down names of anyone you speak to. You'll need all this if you have to appeal.

0 coins

-

Lucas Lindsey

just throwing this out there but have u moved recently? sometimes when your address changes they can flag your account for verification and hold payments

0 coins

-

Ana ErdoฤŸan

I did actually move about 3 months ago! But I updated my address in the system right away.

0 coins

-

25d

Lucas Lindsey

Even if you updated it, sometimes it triggers a review. Worth mentioning when you get someone on the phone.

0 coins

-

25d

Keith Davidson

Unpopular opinion but you might just need to wait it out. My backpay randomly appeared after 7 weeks with no warning or explanation. The system is working through a HUGE backlog.

0 coins

-

Ezra Bates

Watch out - if they coded your claim wrong initially, they might not even know you're eligible for those earlier weeks. I had to literally explain to the agent that I had been laid off in March not May because someone entered my info wrong.

0 coins

-

Ella Lewis

How would I know if they coded my claim wrong? Is there somewhere I can see that info?

0 coins

-

25d

Ezra Bates

On your payment history page, check the "effective date" of your claim. That should match the date you became unemployed. If it doesn't, that's your problem right there.

0 coins

-

25d

Still waiting for $10,200 unemployment tax exemption - IRS transcript dated 8/20/21 shows no adjustment yet

I filed my taxes in February before the new law passed about the $10,200 unemployment tax exemption. It's almost October now and I'm still waiting for my unemployment tax refund adjustment. I pulled my IRS account transcript dated 08-20-2021 and I'm completely confused. According to my transcript, my AGI was $10,898.00 (not the $11,240 I originally thought). I had $1,890.00 in withholding (slightly more than I remembered). The transcript shows: - Filing Status: Single - Adjusted Gross Income: $10,898.00 - Taxable Income: $0.00 - Tax Per Return: $0.00 - Return Due Date/Received Date: Apr. 15, 2021 - Processing Date: Mar. 15, 2021 TRANSACTIONS: - Code 150: Tax return filed - 03-15-2021 - $0.00 (14211-450-45697-1) - Code 806: W-2 or 1099 withholding - 04-15-2021 - -$1,890.00 - Code 290: Additional tax assessed - 04-27-2020 - $10.00 (16254-999-05099-0) - Code 290: Additional tax assessed - 01-18-2021 - $0.00 (16254-999-05055-0) - Code 766: Credit to your account - 04-15-2021 - -$1,000.00 - Code 766: Credit to your account - 04-15-2021 - -$1,800.00 - Code 846: Refund issued - 03-02-2021 - $4,690.00 - Code 290: Additional tax assessed - 07-26-2021 - $0.00 (17254-588-05043-1) My transcript shows I received a refund of $4,690.00 back on March 2nd, but I don't see anything about an unemployment tax adjustment. I thought most people had this automatically processed by the IRS months ago. My current account balance is $0.00 with $0.00 in accrued interest and penalties as of Aug. 23, 2021. Am I missing something obvious here? Does my transcript indicate if I'm going to get anything back for the unemployment tax exemption? I'm getting really frustrated with this whole process and can't figure out if I should keep waiting or take some action. Is there a specific code I should be looking for that would show the unemployment adjustment is coming?

Caleb Stark

This might be silly, but have you checked your bank account statements from the last few months? Sometimes the IRS sends these adjustments without any notice and they get deposited with a weird label that doesn't clearly say it's from the IRS. Worth a look!

0 coins

-

Nora Bennett

Actually that's a smart idea! I just checked and don't see anything that looks like it might be from the IRS other than my original refund, but good thinking.

0 coins

-

25d

Jade O'Malley

LOL another day another person trying to navigate the nightmare that is ny unemployment and taxes. Welcome to the club, we have jackets and therapy sessions on Thursdays ๐Ÿ˜‚

0 coins

-

Hunter Edmunds

can i get the address for those therapy sessions? asking for a friend ๐Ÿ‘€

0 coins

-

25d

Jade O'Malley

it's at the bar down the street from the unemployment office. first round's on me!

0 coins

-

25d

Jasmine Quinn

In theory ur supposed to be actively looking for work while collecting unemployment so if youve been on it since 2021 and havnt found ANY work in all that time... they might question that. Just saying.

0 coins

-

Jasmine Quinn

Sorry, wasn't trying to be a jerk. The job market is brutal right now. Just meant that they might ask for proof of your job search if you reapply.

0 coins

-

25d

Drake

No worries. I've been keeping track of all my applications. It's just been really discouraging.

0 coins

-

25d

Oscar Murphy

I filed a new claim after my benefit year ended with no new work and got denied. Then I called (finally got through after using claimyr.com) and found out I could appeal the decision. Still waiting to hear back on my appeal but at least I have a chance.

0 coins

-

Alicia Stern

When I log in, there's a section called 'View Payment History' that still shows everything even though my claim ended months ago. Maybe try clicking around different tabs? Sometimes the info is just hidden behind weird navigation.

0 coins

-

Aisha Abdullah

I've clicked literally everywhere on the site. There's nothing. The Payment History section is completely empty.

0 coins

-

25d

Gabriel Graham

Pro tip: if you need records from your unemployment claim after it ends, file a 'Right to Know' request through the Department of Labor. I had to do this when I couldn't see my payment history anymore. Takes about 2-3 weeks but they'll send you everything.

0 coins

-

Nia Thompson

i had that happen to me too. ended up having to wait on hold for 3 hours to talk to someone. they said their system update in sept broke a bunch of partial unemployment claims and they have to fix them manually. ur not gonna be able to fix it yourself no matter what u try

0 coins

-

Yara Nassar

Ugh that's what I was afraid of. Did they at least fix it in one call or did you have to keep calling back?

0 coins

-

25d

Nia Thompson

they fixed it in one call but i had to wait for all my back payments. took about a week to get the money

0 coins

-

25d

Mateo Rodriguez

I'm dealing with this exact same thing and it's so frustrating. The system worked fine until their "upgrade" and now nothing works right. Classic NY unemployment office mess ๐Ÿคฆโ€โ™€๏ธ

0 coins

-
Prev1...125126127128129...248Next