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StarStrider

How to reopen claim for unemployment with NYS Department of Labor after gap in filing

I stopped filing my weekly claims back in October because I found temp work that I thought would turn permanent. Well that didn't work out and now I'm unemployed again as of last week. When I try to log into my.ny.gov to file a weekly claim, it's telling me my benefit year ended and I need to reopen my claim. I'm really confused about the process - do I need to file a completely new application or is there a way to just reactivate my old claim? I still have about 8 weeks of benefits left from my original claim that I never used. Has anyone dealt with this situation before?

Ravi Gupta

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You'll need to reopen your existing claim rather than filing a new one since you still have unused benefits. Log into your my.ny.gov account and look for the 'Reopen Claim' option on your unemployment services page. You'll have to answer questions about why you stopped filing and provide details about your recent employment. Make sure you have your last employer's information ready including exact dates and reason for separation.

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StarStrider

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Thanks! I found the reopen option but it's asking for a lot of details about why I stopped filing. Should I mention the temp work even though it was only for a few months?

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definitely mention the temp work! they need to know exactly why you stopped filing claims. i made the mistake of not being completely honest when i reopened mine and it caused a whole adjudication mess that took weeks to sort out

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StarStrider

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Oh no, I definitely don't want an adjudication delay. I'll make sure to include all the employment details when I reopen it.

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Omar Hassan

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The reopen process is pretty straightforward but they will review your employment during the gap to make sure you're eligible to restart benefits. Since you worked during that time, they need to determine if you earned enough to potentially qualify for a new claim with higher benefits, or if reopening your existing claim is better for you. The system usually does this calculation automatically, but sometimes it gets stuck in adjudication if there are questions about your separation from the temp job.

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This is exactly what happened to me. I had to wait almost a month for them to review my temp work and decide whether to reopen my old claim or start a new one. If you can't get through to NYS Department of Labor on the phone to check status, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.

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Diego Vargas

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just curious - how much did you make at the temp job? if it was enough you might actually qualify for a brand new claim with higher weekly benefits instead of reopening the old one

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StarStrider

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I only made about $4,800 total over the three months, so probably not enough for a new claim. I think reopening is my best option.

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CosmicCruiser

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THE SYSTEM IS SO CONFUSING! Why can't they just make it simple - if you worked you worked if you didn't you didn't. Now I have to explain every single detail about a job that barely lasted. And good luck trying to reach anyone at NYS Department of Labor to get help with this stuff.

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Had similar situation last year when my seasonal job ended. The reopen went through fine but took about a week to process. Just be patient and keep checking your account for updates.

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I went through this exact same situation about 6 months ago! The key thing is to be completely transparent about your work history when you reopen. Since you only worked temporarily for a few months, reopening your existing claim is definitely the right move rather than filing a new one. One tip - when you're filling out the reopen form, make sure you have the exact start and end dates of your temp work, your employer's information, and be clear that the job ended due to it being temporary (not permanent as expected). The whole process took about 5-7 business days for me to get approved and start receiving benefits again. Don't stress too much about it - the system is designed to handle these situations since temporary work gaps are pretty common.

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This is really helpful, thank you! I'm glad to hear it only took about a week for you. I was worried it might take much longer. I have all my employment details ready - exact dates, employer info, and the reason for separation. Did you have to do anything special to track the status of your reopened claim, or did they just notify you through the my.ny.gov portal when it was approved?

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ShadowHunter

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I'm in a very similar boat right now! I had to stop filing in September for a contract position that ended unexpectedly last month. When I tried to log back in, I got the same message about my benefit year ending. I was so confused because I thought I'd lost all my remaining weeks, but reading these responses gives me hope that I can still access those unused benefits. One question though - has anyone had issues with the my.ny.gov website timing out during the reopen process? I've tried twice now and it keeps kicking me out halfway through the forms. Should I try a different browser or is this a common system issue?

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Nia Johnson

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I had the same timeout issue when I reopened my claim! The my.ny.gov site can be really glitchy, especially during peak hours. Try using Chrome or Firefox instead of Safari if you're on Mac, and definitely avoid filing during busy times like Monday mornings or late afternoons. I found that early morning (around 7-8 AM) or late evening worked best. Also, make sure to save your progress frequently if the form allows it - some sections let you save as draft. If it keeps timing out, you might want to try the mobile app version which seemed more stable for me. Don't give up, those unused benefits are still there waiting for you!

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Debra Bai

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I just went through this process last month and wanted to share what worked for me. When you reopen your claim, they'll ask about any work you did during the gap period. Be completely honest about the temp work - include start/end dates, gross wages earned, and reason for separation. The good news is that since you have unused benefits from your original claim, you should be able to access those remaining weeks once the reopen is approved. The process took about 10 days for me, and I received a determination letter through my online account confirming the reopening. Make sure to file your weekly certification as soon as the system allows you to after reopening - don't wait for the letter. You can backdate one week if needed but they're pretty strict about timely filing once you're back in the system.

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Ryder Greene

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This is super helpful! I'm dealing with the exact same situation right now. Quick question - when you say you can backdate one week, does that mean if I'm late filing my first weekly certification after reopening, I can still get paid for that week? I'm worried because it's been about 10 days since my temp job ended and I'm just now getting around to reopening my claim. Also, did you have any issues with them questioning why you left the temp job, or was it pretty straightforward since it was temporary work that just ended?

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Fatima Al-Farsi

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I went through this exact same situation about 8 months ago! The process is definitely confusing at first, but it's actually pretty straightforward once you get started. You absolutely want to reopen your existing claim since you have those 8 unused weeks - don't file a new application. When you're filling out the reopen form, they'll ask detailed questions about why you stopped filing and what you did during the gap period. Be completely honest about the temp work - include exact start/end dates, employer name and address, gross wages earned, and clearly state that it was temporary work that didn't become permanent as expected. The system needs this info to verify your continued eligibility. One heads up - the reopen process typically takes 5-10 business days to get approved, and you might get a phone interview if they need clarification about your work separation. Keep checking your online account for updates and any correspondence. Once approved, you should be able to access those remaining benefit weeks from your original claim. Good luck!

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Lourdes Fox

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Thank you so much for the detailed breakdown! This is exactly what I needed to hear. I was really worried that I might have lost those 8 weeks of benefits by not filing continuously. Quick question about the phone interview you mentioned - if they do call, is it just to verify the work separation details, or do they ask other questions too? I want to make sure I'm prepared with all the right information. Also, did you have to wait for the reopen approval before you could start filing weekly certifications again, or could you file while it was still pending?

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I went through this same situation earlier this year! You definitely want to reopen your existing claim since you have those unused weeks - don't start a new application. When I reopened mine, the key was being completely transparent about the temp work. They asked for exact employment dates, employer details, wages earned, and reason for separation. Since your temp job just didn't work out as planned, that's a legitimate reason and shouldn't cause issues. The whole process took about a week for me once I submitted everything. Just make sure you have all your employment documentation ready before you start the online form, because it can time out if you take too long gathering info. Those 8 remaining weeks are still yours - the system will pick up right where you left off once the reopen is approved!

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Destiny Bryant

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This gives me so much relief to hear! I was really panicking that I might have lost everything by taking that temp job. Just to clarify - when you say the system picks up where you left off, does that mean my weekly benefit amount stays the same as it was before, or do they recalculate it based on the temp work? I made about $4,800 over three months, so not a huge amount, but I want to make sure I understand what to expect. Also, did you get any kind of confirmation email or notification when your reopen was approved, or did you just have to keep checking your account?

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