New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Abby Marshall

anybody try going to the actual IRS office in person? I'm considering it at this point

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Sadie Benitez

Tried it. They're appointment only and appointments are booked 3+ months out. Waste of time.

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Drew Hathaway

claimyr.com worked better for me than trying to go in person. Got me to a live agent who could actually help.

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Laila Prince

hey just to give some hope - got mine last night. Direct deposit of $9,300. Married filing jointly, both had unemployment, filed in March.

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Trying to understand my $1,189.58 IRS refund from August 2021 - possible unemployment tax refund on my transcript?

I received an unusual tax transcript from the IRS and I'm totally confused about what's happening with my money. I was looking through my transcript and found several entries I don't understand. Here's what's showing on my transcript: Tax relief credit 01-19-2021 -$700.00 Refund issued 01-04-2021 $700.00 Additional tax assessed 20205302 01-19-2021 $0.00 16254-999-05055-0 Payment with return 04-15-2021 -$151.00 Extension of time to file tax return 05-11-2021 $0.00 ext. Date 10-15-2021 Reduced or removed prior tax assessed 08-31-2021 -$1,178.00 17254-623-05043-1 Notice issued 08-31-2021 $0.00 Refund issued 08-21-2021 $1,189.58 Interest credited to your account 08-31-2021 -$11.58 This Product Contains Sensitive Taxpayer Data The weird thing is I didn't file for any refund around August 2021, and I think it might be related to my unemployment benefits from when I was out of work last year? I had already received my regular tax refund months earlier in April (that $151 payment with return). Has anyone seen something similar on their transcript? Does this mean I'm getting an additional $1,189.58? I checked my bank account but don't see a deposit for this amount yet. I'm especially confused about the "Reduced or removed prior tax assessed" of $1,178.00 - what does this mean? And why would they issue a notice on the same day? The interest credit of $11.58 is also puzzling. Also, what's that tax relief credit from January? Is that related to stimulus payments?

Savanna Franklin

NY unemployment is seriously the most dysfunctional system I've ever dealt with. Took me 5 months to get my benefits and then MORE problems with taxes. So tired of this mess.

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Asher Levin

Not sure if you're still having issues, but I finally got through using claimyr.com after trying for weeks. Only way I could actually talk to someone.

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Savanna Franklin

might try that actually, thx for the tip. Nothing else has worked

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Amy Fleming

I wonder if this is something different from the regular unemployment exclusion? I already got that refund last year, so if you're just now seeing this, it might be something else...

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Alice Pierce

The IRS is STILL processing these adjustments from 2021. They're extremely backlogged. It's almost certainly the unemployment adjustment.

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Maggie Martinez

Have u tried applying for disability benefits? Thats what there for! Unemployment is when ur job fires u but ur able to work.

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Alejandro Castro

My sister was in almost the exact same situation last year. She ended up applying for unemployment anyway and got denied (obviously). Then she applied for disability and got approved but the payments were tiny - like $170 a week. Barely covered her medications. The whole system is a joke for people with medical issues.

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Monique Byrd

its such a disgrace that NYS disability is still at the same rate it was decades ago. $170/week in NYC might as well be zero. 😡

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Alfredo Lugo

I'm confused...is this adjustment happening automatically or do we need to file an amended return? I paid taxes on about $22,000 in unemployment last year.

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Emma Morales

It's automatic for the basic unemployment exclusion. You only need to file an amended return if the exclusion now makes you eligible for credits or deductions you couldn't claim before. With $22K in unemployment, you'd get an exclusion on just the first $12K of that.

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Alfredo Lugo

Thanks for clarifying! I'll just wait for the automatic adjustment then.

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Kaitlyn Jenkins

ANYONE ELSE STUCK IN PENDING FOR MONTHS ON NY UNEMPLOYMENT? This tax refund is nice but I'm still fighting to get my regular benefits from 3 months ago! System is completely broken. Can't get anyone on the phone no matter how many times I call 😤

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Kaitlyn Jenkins

wait for real? i might have to try that. this is driving me insane and I'm about to be evicted if I don't get my backpay

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Harper Collins

I can second that recommendation. Used them last month after seeing it mentioned in this sub. Got a callback in about 2 hours and the agent was able to release all my pending payments. Talking to an agent got my $ unlocked so fast after months of waiting.

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23d

Expired claim & ID.me nightmare with NY unemployment - can't verify due to name change

My unemployment claim expired on 9/15 but it actually allowed me to continue certifying this week. I haven't gotten any payment though. When I tried to file a new claim, the system redirected me to ID.me for verification. The problem is that ny unemployment still has my maiden name in their system (I got married last year) and now I can't verify myself through ID.me because the names don't match. I've tried everything - uploading my marriage certificate, trying different browsers, even making a new ID.me account. Nothing works. I've been trying to find a phone number to reach someone at unemployment for 3 days but keep hitting dead ends with automated systems. Has anyone dealt with this name mismatch issue before? I really need this money for my rent next week.

Douglas Foster

yeah right, another 'miracle solution'... what's the catch? 🙄

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Nina Chan

No catch man, I was skeptical too. They just stay on hold for you then transfer when a human answers. Saved me from going insane hitting redial for days.

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Douglas Foster

hmm maybe i'll check it out then. been trying to reach ny unemployment for almost a month with no luck

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Ruby Knight

the trick with ID.me is that it doesn't work on Safari at ALL. try using Chrome or Firefox and clear your cache/cookies before starting. fixed it for me!

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Morgan Washington

something to keep in mind is that ny unemployment benefits are usually only like 50-60% of your regular income, so even when u get approved ur still gonna be struggling. start looking for a new job NOW, dont wait for these people to maybe possibly call u back someday. they've already shown they don't respect ur time.

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Victoria Scott

Yeah ur right... I've been so loyal to this place and they clearly don't care. Gonna update my resume this weekend.

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Kaylee Cook

Bruh they're 10000% selling that hotel. Same thing happened where I worked. Kept us on the hook for almost 2 years with "renovation" excuses. File for unemployment TODAY and start job hunting.

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Katherine Harris

are you getting both state and federal benefits? the federal supplement might have expired for you. they don't all end at the same time for everyone, depends on when you started.

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Madison Allen

FYI the extra federal benefits ended ages ago for everyone. That's not what's happening here.

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Katherine Harris

oh dang, shows how long ive been out of the system! my bad

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Joshua Wood

anyone else find it HILARIOUS that ny unemployment can take our money away with zero explanation, but if we make the tiniest mistake on our weekly certification they treat us like we're committing FRAUD? 🤡 the double standard is unreal

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Emily Parker

omg yes. I was 2 hours late doing my weekly cert once and they acted like I'd committed a felony. But they can just randomly change our payment amounts whenever 🙄

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Ezra Collins

the NYSDOL website is literally designed to make us fail i swear

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Mason Davis

lmao good luck. i had claims pending for 4 months. FOUR MONTHS. by the time they paid me i had already found a new job and moved to a different apartment because i couldn't wait for them anymore.

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Mia Rodriguez

Don't listen to the doom and gloom. Yes, you WILL get paid for weeks you certified before any deadline. I had weeks pending from February that weren't paid until May. The key is getting through to someone who can actually help. I personally used claimyr.com after wasting days on hold and it was worth every penny - agent fixed my issue in 10 minutes once I actually got to talk to someone.

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Freya Collins

I just came to say the NY unemployment system is a complete JOKE. I've been trying to resolve an issue for MONTHS and can't get anyone on the phone. The fact that we have to worry about normal system adjustments just shows how poorly they communicate with us. It's embarrassing.

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Oscar O'Neil

Have you tried using claimyr.com? I was in the same boat until I found them - they got me connected to a real agent who fixed my issues. Changed everything for me.

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Freya Collins

never heard of it but at this point ill try ANYTHING

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Sara Hellquiem

this happened to my roommate and it turned out it was a cost of living adjustment they applied retroactively. she never got any notification or explanation, it just showed up. the system is so broken they dont even bother explaining when they give us MORE money lol

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Sophia Bennett

How do you normally get your payment? Direct deposit or debit card? Some people with the debit card option have been seeing delays recently.

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Isaiah Thompson

Direct deposit to my checking account. Been the same account since I started claiming.

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Aiden Chen

You might be hitting your maximum weeks allowed. Check how many effective days you have remaining in your payment history.

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Isaiah Thompson

Still have 44 effective days remaining according to the website.

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