New York Unemployment

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I went through something really similar last year - got fired from my office job for tardiness issues that were mainly due to my kid's daycare having inconsistent drop-off times. I was terrified about applying for unemployment because I thought attendance problems would automatically disqualify me. But I filed anyway and was completely honest about why I was terminated. I explained the daycare situation in detail and provided some emails I had sent to my boss trying to work out flexible start times. NYS Department of Labor ended up approving my claim after about 2.5 weeks of review. The adjudicator said what helped my case was showing I had tried to find solutions with my employer rather than just being unreliable without cause. My advice is definitely file the claim - the worst case scenario is they say no, but you might be surprised. And like others have said, document everything you can that shows your attendance issues weren't just you being irresponsible.

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@Dallas Villalobos Your story really resonates with me! It s'so reassuring to hear from someone who was in a similar spot with childcare complications affecting work attendance. The fact that you were proactive about trying to work with your employer definitely seems to be a key factor. I m'curious - when you provided those emails to NYS Department of Labor, did you submit them through the online portal or did you have to mail them in? I want to make sure I handle the documentation part correctly when I file my claim.

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I actually had a friend who got fired for attendance issues related to public transportation problems and she successfully got her unemployment benefits approved. The key thing she did was gather evidence about the bus route changes and service disruptions - she printed out schedules showing the changes, got a letter from the transit authority confirming the route modifications, and saved all her text messages to her supervisor explaining the situation. NYS Department of Labor seemed to really appreciate that she had tried to communicate proactively with her employer about the transportation challenges rather than just not showing up. When she filed her claim, she was completely upfront about being terminated for attendance but provided all that documentation to show it wasn't willful misconduct. The whole process took about 3 weeks but she got approved. Definitely worth filing the claim and being thorough with your documentation - transportation issues beyond your control can absolutely be considered legitimate circumstances!

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I'm also new to this community and just lost my job two days ago due to company-wide layoffs. This entire thread has been absolutely invaluable - I had no idea that timing was so critical with unemployment filing! I was actually planning to spend this whole weekend researching my options and updating my resume before filing next week, but reading about people losing hundreds or even over $1000 by waiting just days or weeks is honestly terrifying. The consistent message here is crystal clear: file immediately, don't wait! I'm particularly relieved to hear that layoffs due to company downsizing are typically straightforward approvals since that's exactly my situation - our whole department got eliminated due to budget cuts. Going to stop procrastinating and file my claim on ny.gov tonight. Thank you to everyone who shared their real experiences and practical tips about having employment history ready, setting up direct deposit, and avoiding the timeout issues. This community advice is so much more helpful and detailed than anything I found on the official government websites. Time to get this filed before I lose any more potential benefit days!

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@0c2b2f95f842 Welcome to the community! I'm also brand new here and in almost the exact same situation - just got laid off yesterday from my warehouse job due to company downsizing. This thread has been such a wake-up call about the importance of filing immediately! I was also planning to take the weekend to "get my bearings" and file Monday, but seeing all these stories about people losing $500-$1200 by waiting even just a few days really opened my eyes. It's honestly shocking how much money you can lose when the benefit year starts from filing date rather than separation date. Your department elimination due to budget cuts sounds very similar to my situation - should definitely be a smooth approval for both of us since these are clear business decisions, not performance issues. I'm gathering my employment history right now to file tonight too. Thanks for sharing your experience and good luck with your claim! This community has been absolutely incredible for getting real-world advice that you just can't find anywhere else.

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I'm new to this community and just joined after getting laid off from my customer service job yesterday due to company downsizing. Reading through all these responses has been such an eye-opener! I honestly had no idea that filing timing was so critical - I was planning to take the weekend to decompress and file on Monday, but seeing all these stories about people losing hundreds or even over $1000 by waiting just days is absolutely shocking. The point about benefit years starting when you file rather than when you lose your job is something I never would have known without this thread. My layoff was definitely legitimate - whole call center got shut down due to cost cutting - so it sounds like I should have a straightforward approval process. I'm going to follow everyone's advice and file tonight on ny.gov instead of waiting. Thank you so much to everyone who shared their real experiences here, especially the detailed tips about having employment history organized and setting up direct deposit. This community guidance is infinitely more helpful than trying to navigate the confusing official websites alone. Time to stop overthinking and get this claim filed before I lose any more potential benefit days!

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@47387ef84a9a Welcome to the community! I'm also completely new here and just got laid off yesterday from my retail job due to store closures. This thread has been absolutely incredible - I had the exact same plan of taking the weekend to "process everything" before filing Monday, but reading all these experiences about lost benefits has completely changed my mind. It's honestly mind-blowing how much money people have lost by waiting just a few days when they didn't realize the benefit year starts from filing date. Your call center closure situation sounds very cut-and-dry for approval, just like my store closure. I'm also gathering my info to file tonight instead of waiting. It's amazing how much more helpful this community advice is compared to the official government sites that just give you the basics without the real-world timing insights. Thanks for sharing your experience and good luck with your claim! We're all learning together here.

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been there! the commute distance thing is real - they can't force you to take a job that requires more than a reasonable commute time or cost

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From my experience dealing with NYS DOL, the 80% rule that AstroAce mentioned is correct for the first 10 weeks. But there's also a "prevailing wage" consideration - if similar jobs in your area typically pay much less than what you were making, they might argue that the lower wage is reasonable sooner. For the commute issue, generally anything over 1 hour each way or that costs more than 10% of your gross weekly benefit amount is considered unreasonable. I'd recommend calling your local career center to get clarification on your specific situation - they're usually more helpful than the main unemployment line. Keep detailed records of all job referrals and your responses in case you need to appeal any decisions later.

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This is really comprehensive info, thank you! The prevailing wage consideration is something I hadn't heard about before - that could definitely impact my situation since warehouse work in my area probably does pay less on average. Do you know if they look at wages across the whole region or just locally? Also, keeping detailed records sounds smart - should I be documenting the reasons I'm not applying for certain referrals they send me?

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NY unemployment payments stopped with 0 Effective Days Remaining despite having funds in account and ongoing benefit year

I've been receiving unemployment since January 2021 after losing my job due to downsizing. I've been certifying every week without issues until recently. According to my payment history, I last received benefits on 07/19/2021 for the week ending 07/18/2021, but nothing since then even though I certified for the weeks ending 07/25/2021 and 08/01/2021. Looking at my "Official Record of Benefit Payment History" for my current claim, it shows my Start/Effective Date is 11/30/2020 with a Benefit Year Ending Date of 12/05/2021. My Weekly Benefit Amount is $182.00 and my Maximum Amount Payable is $7,098.00. The document clearly shows my Effective Days Remaining as 0, which might explain the issue, but I'm confused because my benefit year hasn't ended yet. Under "Latest Transaction(s) as of 08/04/2021," it confirms that I last certified for benefits for the week ending 08/01/2021, and my payment for the week ending 07/18/2021 was released on 07/19/2021. So the system knows I've been certifying, but no payments are coming through. There's a note on my payment history that says "Weekly payments for $600 showing '0' under the 'Effective Days' column, and Debit Card or Direct Deposit under the 'Type' column, are the Federal Pandemic Unemployment Compensation (FPUC) payments." I'm not sure if this is relevant to my situation. The document also explains that "Each day in a week (Monday through Sunday) that you qualify for benefits is called an effective day. There is a maximum of 4 effective days each week, and you must qualify for all 4 effective days in order to receive" benefits. Does having 0 Effective Days Remaining mean I've used up all my benefits even though I still have money in my Maximum Amount Payable and my benefit year hasn't ended? I've tried calling multiple times but can't get through to anyone. Has anyone else experienced this? Why would payments suddenly stop when I'm still within my benefit year?

I'm dealing with almost the exact same situation right now! My payments stopped 3 weeks ago and I also have 0 effective days remaining even though my benefit year doesn't end until January 2022. It's so frustrating because the system gives you no explanation whatsoever. I've been calling nonstop but can't get through to anyone. After reading all these comments about Claimyr, I'm seriously considering trying it - seems like multiple people here have had success with it. The fact that so many legitimate accounts are getting flagged by their "improved" fraud detection system is ridiculous. Thanks for posting this - at least now I know I'm not alone and that it's fixable once you actually reach a human being. Going to keep certifying every week and hopefully get this resolved soon. This whole system is such a mess but hearing that others got their back payments gives me hope!

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I'm in the exact same boat! Had my payments cut off about 2 weeks ago with that dreaded "0 effective days" showing up. Like you said, it's maddening that the system just stops payments without any explanation or guidance on what to do next. I've been calling every morning at 8am sharp but still can't get through - the phone lines are absolutely swamped. Reading through everyone's experiences here, it sounds like this fraud detection system they implemented is causing way more problems than it's solving. Definitely going to look into that Claimyr service since so many people here seem to have had success with it. At least we know we're not alone in this mess and that there's light at the end of the tunnel once we can actually talk to someone who can help!

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I'm so sorry you're dealing with this - the zero effective days issue is unfortunately becoming really common lately. I went through something similar about 2 months ago where my payments just stopped cold with no explanation. From what I learned talking to a rep (after WEEKS of trying to get through), the "0 effective days remaining" usually means your account got flagged by their automated fraud detection system. It doesn't necessarily mean you did anything wrong - their new system is super sensitive and catches tons of legitimate claims. A few things that helped me: - Keep certifying every single week no matter what (you can get back pay for weeks you certified) - Try calling right at 8am when they open - that's when I finally got through - Consider that Claimyr service everyone's mentioning - I was skeptical at first but honestly after 3 weeks of getting nowhere, it might be worth it The good news is once you actually reach someone who knows what they're doing, they can usually fix it pretty quickly. In my case, they just had to manually review and clear the flag - took about 10 minutes and my payments resumed with back pay. Hang in there! I know it's incredibly stressful when your income just disappears with no explanation, but this is definitely solvable. The system is broken but your situation isn't hopeless.

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honestly the whole system is confusing... i tried to apply when i was in school and they kept asking me weird questions about my availability. took forever to get through to anyone at NYS Department of Labor to explain what they actually wanted

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If you're having trouble reaching NYS Department of Labor by phone, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it way easier to get my student status questions answered directly instead of guessing what they wanted.

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Make sure you're ready to accept work that conflicts with your class schedule if they offer it, because that's what 'able and available' means in practice

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That's a really important point Kyle. @caf6077ba93b Aliyah, you should be prepared that if they offer you a full-time job that conflicts with your class schedule, you might have to choose between the job and maintaining your unemployment benefits. The "able and available" requirement is pretty strict - they want to know you'll prioritize work opportunities over school if it comes down to it.

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