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I'm dealing with this exact same issue right now! Got locked out yesterday after switching phones last week and completely forgetting about the Google Authenticator transfer. It's so frustrating that they don't make it more obvious how critical it is to properly move your authenticator when you get a new device. Reading through all these responses has been incredibly helpful - especially the detailed step-by-step guides from people who actually got through. I'm definitely going to try calling 844-891-1786 at 7:28am tomorrow with all my info ready. In the meantime, I'll use the phone certification system so I don't miss this week's payment. Thank you everyone for sharing your experiences and solutions! This community is a lifesaver when dealing with NY unemployment's technical nightmares 🙏

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@Jackson Carter You re'definitely not alone in this! The Google Authenticator phone transfer thing has caught so many people off guard - I wish they made it clearer when you first set up MFA how important it is to properly transfer it to new devices. I m'actually dealing with a similar situation right now though (mine was more about the codes just suddenly stopping working .)Reading through this whole thread has been amazing - so many people sharing detailed solutions that actually work. That 7:28am calling strategy that @StarStrider mentioned sounds really smart. I m'planning to try it too. Good luck tomorrow morning! Hopefully we both get through and can finally get this mess sorted out. The phone certification tip is clutch too - at least we won t'miss payments while dealing with this technical nightmare 🤞

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This whole thread has been a lifesaver! I'm in the exact same situation - got a new phone about 3 weeks ago and completely forgot about transferring Google Authenticator until I tried to log in yesterday. The 844-891-1786 number and all the detailed calling strategies people have shared are pure gold. I'm setting my alarm for 7:25am tomorrow to try the 7:28am calling trick. Already have all my info gathered - claim start date, weekly benefit amount, confirmation letter, the works. It's crazy how common this issue is yet they don't warn you anywhere about properly transferring your authenticator app. Thanks to everyone who took the time to share their step-by-step solutions! Definitely gives me hope after two days of frustration. Will update tomorrow if I get through! 🤞

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@Malik Davis I m'in the exact same boat! Just switched phones and forgot all about the authenticator app until I got locked out trying to certify yesterday. This thread has been incredible - I ve'learned more in the last hour than I did in two days of trying to figure this out on my own. That tip about calling at 7:28am instead of exactly 7:30 is genius. I m'also setting multiple alarms for tomorrow morning. Reading everyone s'success stories gives me so much hope after feeling completely helpless. Good luck tomorrow - hopefully we both get through! I ll'be rooting for you 🙏

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One thing to keep in mind is that some states have reciprocal agreements that make the transition smoother. When you get to your new state, you might want to register with their workforce development office too - not to file a new claim, but to access local job search resources and networking events. This can help you stay competitive in the job market while you're collecting from NYS. Also, make sure you understand the tax implications since you'll be living in a different state than where your benefits are coming from.

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That's really helpful advice about registering with the new state's workforce office! I hadn't thought about the tax implications either - do you know if I'll need to file taxes in both states then? Also wondering if the job networking events you mentioned would count toward my work search requirements for NYS?

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Great point about the tax implications! You'll likely need to file a non-resident return in your new state since you'll be living there but not earning income there, and a resident return in NY for your unemployment benefits. The networking events should definitely count toward work search requirements - just make sure to document them properly when you file your weekly claims. Most states accept networking events, job fairs, and informational interviews as valid work search activities.

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I've been through a similar situation and want to add that you should also check if your new state has any waiting periods or requirements for establishing residency that might affect your job search. Some states require you to be a resident for a certain period before you can access certain employment services. Also, make sure to keep detailed records of all your job search activities in the new state - dates, company names, positions applied for, etc. NYS Department of Labor may ask for this documentation during audits, and having everything organized will save you headaches later. The $420 weekly benefit is definitely worth protecting during your transition!

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This is really comprehensive advice! I'm actually in a similar boat - planning to move from NY to North Carolina in a few weeks. The point about keeping detailed records is especially important. I've been using a simple spreadsheet to track my job applications, but I hadn't thought about documenting networking events and informational interviews too. Do you know if there's a specific format NYS Department of Labor prefers for these records, or is a basic log with dates and details sufficient? Also curious about the residency requirements in different states - is there a good resource to check this before moving?

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Had this exact situation happen to me last year when my retail job cut everyone's hours for inventory week. Only worked Monday and Tuesday (14 hours total) instead of my usual 35-hour week. Filed for partial unemployment and got approved for about $165 that week. The process was actually easier than I expected - just make sure when you certify that you mark exactly which days you worked and enter your gross earnings accurately. One tip that saved me time: have your pay stub or employer portal info ready when you certify so you can enter the exact dollar amount. Don't worry about your employer - they deal with this stuff all the time and it's built into their unemployment insurance costs. You're not doing anything wrong by claiming benefits you've earned!

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That's really helpful Sofia! Having the pay stub info ready beforehand is a great tip - I can see how that would make the certification process much smoother. It's so reassuring to hear from yet another person who went through this exact situation successfully. The $165 you got for 14 hours sounds about right compared to what others have shared. I'm really grateful for all these real experiences being shared - it's making me realize this is way more common and straightforward than I initially thought. Definitely going to file for my reduced week now!

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I was in almost the exact same situation about 8 months ago! My hours got reduced from full-time to just 2 days when my manager had to adjust the schedule due to overstaffing issues. I was super nervous about filing but decided to go for it since my pay dropped from around $650/week to just $300. The certification process was actually pretty simple once I figured out the system - just report the specific days you worked (sounds like you'll mark 2 days) and your gross earnings of $320. I ended up getting about $170 in partial benefits for that week, which really helped bridge the gap. My employer never mentioned it or had any issues with it. The key is just being completely accurate with your reporting and keeping records of everything. You've definitely got grounds to file and shouldn't feel bad about using a system you pay into! The NY website is confusing but just take it step by step and you'll get through it.

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Thanks so much for sharing your experience Peyton! It's amazing how many people have been through this exact situation - really shows how common reduced hours are and how the partial unemployment system is designed to handle it. The $170 you got for a similar earnings drop to mine gives me a good idea of what to expect. I really appreciate everyone emphasizing the importance of being accurate with reporting - I'll definitely have my exact work days and gross pay amount ready when I certify. It's such a relief to hear from so many people that their employers didn't have any issues with it. I'm definitely going to file now - you're absolutely right that we pay into this system for exactly these situations!

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I went through this exact situation about 6 months ago and can definitely confirm that unemployment benefits count as income for the marketplace. What I found most helpful was creating a simple spreadsheet to track everything - my weekly UI amount from NYS Department of Labor ($340/week in my case), how many weeks I'd already collected, and a realistic estimate of how many more weeks I might need benefits. I also included a column for any odd jobs or freelance work I picked up while unemployed. The NY State of Health application process was actually pretty user-friendly once I had all my numbers organized. One thing I wish someone had told me earlier is to save screenshots of your benefit payment history from your NYS DOL online account - it came in handy when I needed to verify my income information later in the process. Also, don't forget that you can always call the marketplace customer service if you get stuck on any part of the application. They were really helpful when I had questions about how to report income that might change mid-year.

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The spreadsheet idea is brilliant! I'm definitely going to set that up before I start my application. Having everything organized like that would make me feel so much more confident about the numbers I'm putting down. I really appreciate the tip about saving screenshots of the payment history from NYS DOL - that's the kind of detail I never would have thought of but could save a lot of headache later. It's also good to know the marketplace customer service is actually helpful. Sometimes these government services can be hit or miss, but it sounds like they really do try to walk people through the process when needed.

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I'm in the exact same situation right now - just started collecting unemployment from NYS Department of Labor about 3 weeks ago and need to get health insurance coverage. Reading through all these responses has been incredibly helpful! I had no idea unemployment counted as income for marketplace purposes, so I'm really glad I found this thread before submitting my application. One question I have is about timing - since I just started collecting benefits, should I estimate based on the full year or just from when my benefits started? I was working the first 9 months of the year at my previous job, so I'm not sure how to handle that mixed income situation when filling out the NY State of Health application.

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Great question about the timing! For the NY State of Health marketplace application, you'll want to report your total expected annual income for the entire year - so that includes both your employment income from the first 9 months AND your unemployment benefits for the remaining months. You'll need to add up your wages from January through when you were laid off, plus your estimated UI benefits from when you started collecting through the end of the year. This gives them the complete picture of your annual income situation. The marketplace is designed to handle these kinds of mixed income scenarios where people have job changes during the year. Just make sure to be as accurate as possible with both portions of your income estimate!

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As someone who just joined this community, I have to say this entire thread has been incredibly eye-opening! Reading through everyone's experiences with NY unemployment filing really highlights how important it is to have knowledgeable people willing to share what they've learned the hard way. The original poster's situation resonates with me because I think many of us would make that same mistake - assuming we'll find work quickly and not wanting to "burden the system" if we don't really need it. But it's clear from everyone's responses that unemployment benefits exist for exactly these situations, and there's no shame in using them when you're eligible. What really stands out to me is how this community provided both practical information (the 4-week backdating rule, good cause requirements, weekly certification reminders) AND emotional support throughout the process. The follow-up showing that 3 out of 6 weeks got approved proves that even when you make mistakes, acting quickly based on good advice can still salvage a difficult situation. For anyone else who might stumble across this thread in the future: don't wait! File immediately, be honest about why you delayed, and make sure to certify every single week going forward. This community has created a really valuable resource here.

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Welcome to the community, Ava! Your observation about not wanting to "burden the system" really hits home - I think that mindset prevents a lot of people from accessing benefits they've actually earned through their work history and tax contributions. As someone completely new here myself, I've been struck by how this thread shows the real value of peer support when navigating complex government systems. The combination of practical advice, emotional encouragement, and follow-up success stories creates such a helpful resource for anyone facing similar challenges. It's also encouraging to see how the community celebrates positive outcomes like the 3-week approval. That kind of support makes such a difference when you're dealing with financial stress and job search anxiety. Looking forward to learning more from everyone's experiences here!

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As a newcomer to this community, I'm really grateful to have found this thread! Reading through everyone's experiences with NY unemployment filing has been incredibly educational. The original poster's situation is so relatable - I think many of us would assume we'd find work quickly and hesitate to file for benefits. What amazes me most is how this community provided not just technical guidance about backdating rules and filing procedures, but genuine support throughout the entire process. Seeing the follow-up that 3 out of 6 weeks got approved gives me hope that even when mistakes are made, acting on good advice can still make a meaningful difference. The key takeaways are crystal clear: file immediately when unemployed, understand that NY allows up to 4 weeks of backdating with good cause, keep detailed job search records, and never miss weekly certifications. This thread should be required reading for anyone navigating NY's unemployment system! Thanks to everyone who shared their hard-earned wisdom here - communities like this make such a difference during challenging times.

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Welcome to the community, Sara! I'm also new here and have been following this thread closely. It's amazing how much collective wisdom exists in communities like this - people who have navigated these complex systems and are willing to share what they learned to help others avoid the same pitfalls. Your point about this being "required reading" is spot on. The progression from initial panic to successful resolution really demonstrates the value of asking for help early and acting on good advice quickly. As someone who's never had to deal with unemployment benefits before, threads like this are invaluable for understanding not just the technical requirements, but also the emotional journey of navigating these systems. The supportive atmosphere here really stands out - people celebrating each other's successes and offering encouragement during stressful times. It's exactly the kind of community support that makes a real difference when you're facing job loss and financial uncertainty.

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