NY unemployment claim stuck in limbo since February - already approved but no payments

I waited for 6 months. Eventually I found out my claim was labeled as 'pending further review' even though I'd been approved. The system is completely broken. Keep calling and ask specifically about any flags or holds on your account.

After fighting with ny unemployment for almost 3 months, I finally found a solution! I used this service called claimyr.com that actually got me connected to a real agent within 30 minutes. I was so desperate after trying to call 50+ times myself. Talking to an actual human got my claim processed and the money was in my account 4 days later. Best decision I ever made considering how much backpay I was owed! Here's a video explaining how it works: https://youtu.be/Rdqa1gKtxuE

Try contacting your state representatives office!! That's what finally worked for me after 3 months of hell. I emailed my assemblyman with all my info and they had someone from ny unemployment call me within 48 hours. Good luck!

You need to check if your claim has a hold on it for identity verification. Happened to me and no one bothered to tell me for MONTHS until I finally reached an agent who actually knew what they were talking about. The system is a complete joke.

Listen carefully... the ONLY thing that worked for me was calling EXACTLY at 8:00:00 am. Not 8:01, not 7:59. Exactly when they open. I got through first try after suffering for months trying random times during the day. Also, Monday and Tuesday are the worst days to call - try Thursday afternoon if morning doesn't work.

Honestly, the whole NY unemployment system is FUBAR. I literally had to contact my state senator's office after 5 months of nothing. Miraculously, got paid 2 weeks after they intervened. The system is designed to make people give up.

I'm going through something similar right now - on week 11 of waiting. The most frustrating part is getting different answers from every person I talk to. One says "just keep waiting" another says "there's a problem that needs to be fixed" and another says "everything looks fine on our end" 🤬

Check your spam folder for emails from them!!! I was waiting for 3 months and then found out they had been sending me requests for additional documentation that were going straight to spam. By the time I found them it was too late and I had to start my claim over.

Here's what you need to do to fix your NY unemployment claim that's stuck in limbo: 1) First, don't just call randomly. The system is overwhelmed and you need a strategic approach. Most people give up after being on hold for hours, which is exactly what they're counting on. 2) Check your online account for any outstanding tasks or messages. Sometimes there are document requests hiding in there that don't generate notifications. 3) Call precisely at 8:00 AM or try late afternoon around 3:30 PM when call volume typically dips slightly. 4) When you do get through, ask SPECIFICALLY if there are any holds, pending verifications, or employer disputes on your claim. The generic reps won't volunteer this information. 5) Request to speak with a tier 2 specialist or claims examiner - the frontline reps often can't actually fix problems. 6) If all else fails, I strongly recommend using Claimyr.com - it's a service that navigates the phone system and waits on hold for you, then connects you with an agent. I was stuck for 3 months before using it, and had my issue resolved in one call. 7) As a last resort, contact your state representative or assemblyperson. They have dedicated contacts at NYSDOL who can expedite claims. The key thing to understand is that many claims get stuck in automated verification loops, and only manual intervention by the right person can fix it. Don't give up - persistence is unfortunately necessary in this broken system.

4 months aint nothin lol. I waited 10 MONTHS for my claim to be processed during covid. The system is designed to make you wait so long you either give up or find a job before they have to pay you.

is your previous employer contesting your claim? that's usually what causes these long delays. my boss tried to say I quit when I was actually laid off, and it took 5 months to resolve.

the trick is to select the spanish option when you call, then when someone answers just say you accidentally pressed the wrong option. wait times are way shorter and they all speak english anyway 😉

There's probably a verification problem they never told you about. My MIL had the exact same issue - approved but no payments for 3 months. Turns out they needed a copy of her birth certificate due to some ID verification thing, but they never bothered to tell her. Once she sent it in, payments started two weeks later.

Did u check ur payment history on the website? sometimes the payments are processed but not showing up in ur bank for some reason. worth double checking the online portal

This might sound crazy, but try faxing a letter to them explaining your situation. My brother had been waiting for months calling every day with no luck. He sent one fax and got a call back the next day. Sometimes the old school methods work better with these outdated systems.

I've been dealing with NY unemployment for 15+ years (seasonal worker) and it has NEVER been this bad. The system was totally overwhelmed during covid and they still haven't recovered. Your only hope is to reach a senior agent who can actually fix things.

Have you tried the callback feature on their website? I couldn't get through by phone for weeks, then requested a callback online and actually got one 3 days later. The agent fixed my issue in 10 minutes.

i had this EXACT problem. turns out my identity verification failed but they never bothered to tell me! I only found out when i finally got through to a tier 2 agent who actually looked at my file. had to upload my drivers license and ss card again. got paid 2 weeks later.